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78 Customer Engagement Statistics

Zoominfo

A quarter of Millennials are fully engaged customers, and their engagement is highly dependent on technology ( source ). Customer service interactions over Twitter have increased 250% in the last two years ( source ). On average 29% of B2B customers are fully engaged ( source ).

Customer 196
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Product-Channel Fit: Finding the Right Growth Strategy for Your Product

Sales Hacker

Product-Channel Fit measures how well a product aligns with its distribution channels to effectively reach its target market. The goal is not to test every possible channel but to focus on the one or two that maximize your resources and scale your product for hypergrowth. Are you targeting consumers or decision-makers?

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What is the Best Live Chat Software for Enhancing Customer Engagement?

Zoominfo

Providing exceptional customer service hinges on the ability to communicate instantly and effectively. Live chat software fulfills this need, allowing businesses to connect with website visitors and customers in real-time. Valuable Insights : Chat logs and analytics offer data on customer behavior and preferences.

Software 130
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The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 112
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Salesforce AppExchange Apps: Top Solutions for Business Growth

Zoominfo

The apps help businesses customize their Salesforce environment, addressing needs across sales, marketing, customer service, and finance functions. By leveraging advanced lead-to-account matching and intelligent routing capabilities, LeanData helps companies maximize their demand generation efforts.

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Out with the Funnel, In With the Flywheel: The Modern Buyer’s Journey

Zoominfo

By doing so, it also accounts for the rising importance of word-of-mouth marketing and customer advocacy in our hyper-connected digital world. While the sales funnel has a more singular focus on maximizing revenue, the flywheel’s customer-centric structure is more conducive to long-term revenue growth.

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How to Protect Your Email Efforts from Extinction

Sales and Marketing Management

A full 72 percent of American consumers reported to MarketingSherpa that email is their preferred communication channel for business matters. Here’s how to maximize your lead generation and reap all the rewards a well-worded marketing email can offer. Speak directly to your audience. Make your words count. Be clear and concise.