Partners in Excellence

JULY 11, 2024

Basically, the strategy underlying this model is “Please don’t cancel!” ” The “Please don’t cancel” strategy is, implicitly, a defensive strategy. We have to keep the customer happy–at least happy enough they don’t cancel. They focus on retention or don’t cancel.

Cancellation 138

Cancellation Retention Revenue Strategy 138

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Marsia Powers says: August 20, 2011 at 12:43 am.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The Skills You Need To Be a True Leader. Share this Post.

Hiring 294

Hiring Training Social Media Loyalty 294

The Sales Hunter

DECEMBER 2, 2011

Sales Motivation: Leverage Your Best Customers. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. Cancel Reply. Client Login. Mark Hunter. Client List. Testimonials. FREE Resources.

Motivation 275

Motivation Training Hiring Ideal Customer Profile 275

The Sales Hunter

DECEMBER 6, 2011

I’ll say this — based on the thousands of salespeople I’ve had the privilege to work with and train, I know without a doubt that if salespeople do these 5 things and do them well, they will have a high probability of achieving success. Related posts: The Myth of Finding More Time to Prospect: Sales Training Tip #412.

Motivation 280

Motivation Training Hiring Ideal Customer Profile 280

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Facebook 210

Facebook Hiring Social Media Training 210

The Sales Hunter

FEBRUARY 2, 2012

customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. Sales Motivation and Sales Training | Sales Courses in Adelaide says: February 2, 2012 at 3:40 pm. [.] Cancel Reply. Client Login.

Sales Leadership 240

Sales Leadership Motivation Training Hiring 240

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. Especially letting the customer vent. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live!

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Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 MARCH 22/23. London, ON. Denver, CO. Indianapolis, IN.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

APRIL 13, 2011

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Ways To Adapt To Change. Gitomer | April 13, 2011 | 5 Comments. Tweet Share Here are 10.5 ways to adapt to change and incorporate it naturally into your life — and your life’s work: 1. Categories.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

The Sales Hunter

JANUARY 27, 2012

5 Sales Training Tips for Sales Managers AND Salespeople. Whether you’re a rookie salesperson, a veteran salesperson or a sales manager, here are 5 sales training tips you need to take action on: 1. Keeping a journal of this type allows the salesperson to have a personal sales training book of their successes. Mark Hunter.

Sales Management 204

Sales Management Training Hiring Ideal Customer Profile 204

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Speak Your Mind Cancel reply.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Speak Your Mind Cancel reply. See Jeffrey Live!

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

MAY 9, 2011

Online Training. Customers cancel a big order: Weakening your personal belief or causing severe money problems — or both. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? “Help! I’m Slumping, And I Can’t Get A Sale!” Tweet Share In a slump?

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Get Sales Blog Updates. MARCH 22/23. London, ON. Denver, CO. Indianapolis, IN.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live!

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Hiring Cold Calling Training Social Media 196

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Three (more) fine lines of selling. | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 22, 2011 | Leave a Comment. Tweet Share There’s a fine line between should I ask for the sale or not ask for the sale?

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment. Tweet Share You don’t ask for referrals, you earn referrals: Looking for more tips like this? Click here. Share this Post. MARCH 22/23.

Referrals 228

Referrals Hiring Social Media Loyalty 228

The Sales Hunter

DECEMBER 29, 2011

customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. Cancel Reply. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION. FREE Resources. leadership.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Characteristics of Trusted and Trustworthy People. Gitomer | November 17, 2011 | Leave a Comment. Tweet Share From my personal life experiences, here are 23.5 To get trust, first give trust. Get Sales Blog Updates. MARCH 22/23. London, ON.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills. Speak Your Mind Cancel reply.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Jeffrey Gitomer

MAY 27, 2011

Online Training. Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training. Hire Jeffrey.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment. Tweet Share Where will you be on Monday, March 28 at 6 P.M.? If you live in Charlotte, NC, come join me for the launch of my new book, Social BOOM! London, ON.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Hiring 265

Hiring Lead Scoring Lead Rank Leads 265

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Speak Your Mind Cancel reply. Hire Jeffrey.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How to Delight | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | February 21, 2011 | Leave a Comment. What makes you delete it? MARCH 22/23.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments. Categories.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

APRIL 29, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , customer service , establishing trust , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills. Customer Loyalty.

iContact 284

iContact Hiring Social Media Loyalty 284

Jeffrey Gitomer

JULY 7, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals Tagged With: attitude training , book on attitude , building trust , customer service training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer. Speak Your Mind Cancel reply. Hire Jeffrey.

Referrals 299

Referrals Hiring Social Media Loyalty 299

Jeffrey Gitomer

MARCH 3, 2011

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 3, 2011 | 1 Comment. Tweet Share The first question is a casual one. I always ask people where they grew up. Categories.

Relationals 221

Relationals Hiring Social Media Loyalty 221

Jeffrey Gitomer

JULY 26, 2011

Online Training. New prospective customer not looking to buy yet. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? What should a business lunch consist of? Gitomer | July 26, 2011 | 2 Comments. Tweet Share There are 4.5 business lunch categories: 1.Building Share this Post.

Hiring 260

Hiring Social Media Referrals Loyalty 260

Jeffrey Gitomer

JULY 21, 2011

Online Training. Filed Under: Attitude , Leadership , My Books , Sales Management , Success Tagged With: corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales leadership , success principles. Speak Your Mind Cancel reply. See Jeffrey Live! Hire Jeffrey.

Influencer 254

Influencer Hiring Social Media Loyalty 254

The Sales Hunter

NOVEMBER 21, 2011

” Related posts: Stop Sacrificing Your Co-Workers: Sales Training Tip #411. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. Cancel Reply. Client Login. Mark Hunter.

Motivation 185

Motivation Training Hiring Ideal Customer Profile 185