The Sales Hunter

FEBRUARY 8, 2012

I’ve spoken along these lines before, when I said that internet platforms are very effective for generating business with both existing and new customers. I’ve been using these tools for years and I generate a tremendous amount of new business from them. customer service. Cancel Reply. cold calling.

Social Media 189

Social Media Media Strategy Prospecting 189

The Sales Hunter

NOVEMBER 22, 2011

Once you give the customer a lower price, they’ll expect it each time. Never interrupt a customer and, by all means, always allow the customer to speak first. Time is the greatest negotiating tool you have. The more you can know about the customer’s timeline, the better. customer service.

Negotiation 200

Negotiation Motivation Strategy Ideal Customer Profile 200

The Sales Hunter

DECEMBER 16, 2011

Keeping a journal of your successes can give you a great tool to refer back to anytime you need a lift. customer service. Cancel Reply. By thinking long-term, you can see the problems you might be having today in a different light. Keep a journal and record your successes and the goals you achieve. cold calling.

Motivation 211

Motivation Hiring Ideal Customer Profile Journal 211

The Sales Hunter

NOVEMBER 19, 2011

Here are a few things to keep in mind regarding using LinkedIn as a tool to reach senior level people: Senior level people will follow you long before they will let you know they’ve been following you. customer service. Cancel Reply. Keep in mind these people are busy and they don’t want to be bothered.

LinkedIn 214

LinkedIn Motivation Ideal Customer Profile Hiring 214

The Sales Hunter

JANUARY 17, 2012

Cold-calling with the telephone works when it’s combined with tools including email, regular mail, business media (aka: social media) and other tools. customer service. Cancel Reply. It just has to be done as part of a sales development strategy. Cold Calling: Sales Technique is Still Viable (Part 2).

Cold Calling 209

Cold Calling Motivation Negotiation Ideal Customer Profile 209

The Sales Hunter

SEPTEMBER 5, 2012

If the customer is comfortable using a meeting tool such as “Go To Meeting” or something similar, then use it. This way you can walk them through the materials using your own computer screen.

Proposal 168

Proposal Video Cancellation Conference 168

The Sales Hunter

JANUARY 6, 2012

Using senior level people early in the year as a tool to open up new opportunities will result in big payouts later in the year. customer service. Cancel Reply. More importantly, in these meetings, a CEO or other senior level person can ask questions and get answers a salesperson might not be able to get. cold calling.

Motivation 188

Motivation Prospecting Hiring Ideal Customer Profile 188

The Sales Hunter

JANUARY 12, 2012

It’s time we kill social media, especially if you’re using social media as a sales tool or prospecting technique. Internet platforms are very effective for generating business with both existing and new customers. What about Plaxo and dozens of other second-tier networking tools — same thing. customer service.

Social Media 157

Social Media Media Motivation Prospecting 157

The Pipeline

OCTOBER 3, 2011

I congratulated her on taking me from a concerned customer to being irate, and now, finally, she had a reason to apologize, all the while making no progress on the real issue, reliable internet access. Click here to cancel reply. Sales Tool. Sales eXchange. Add a Comment. Name (required). Mail (will not be published) (required).

Pipeline 227

Pipeline Customer Hiring Demand Generation Agencies 227

SugarCRM

DECEMBER 23, 2021

Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world. Usually, the more problems are solved by customer service, the more likely it is for customer engagement to increase.

Customer Service 48

Customer Service Lead Rank Lead Scoring Customer 48

The Sales Hunter

DECEMBER 15, 2011

It’s time we kill social media, especially if you’re using social media as a sales tool or prospecting technique. Internet platforms are very effective for generating business with both existing and new customers. What about Plaxo and dozens of other second-tier networking tools — same thing. customer service.

Social Media 152

Social Media Media Motivation Hiring 152

The Sales Hunter

JANUARY 14, 2012

They were certain that it would become “impossible” to reach their numbers if they didn’t have discounting in their tool bag. customer service. Cancel Reply. More often than not, though, the opposite happens. 3 Rules to Live By When It Comes to Quantity vs. Quality. GroupOn Great for Business?

Discount 176

Discount Motivation Hiring Ideal Customer Profile 176

The Sales Hunter

JANUARY 5, 2012

For other people in sales, the book is good and will serve as an excellent resource tool to help reinforce in your mind what it takes to be a top performer. customer service. Cancel Reply. Copyright 2012, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. Sales Motivation: Reflect, Review and Redo.

Motivation 163

Motivation Hiring Ideal Customer Profile Negotiation 163

The Sales Hunter

DECEMBER 19, 2011

A far more effective response is to create a sales and marketing system that provides an interconnected, measurable set of processes and tools that ultimately result in increased sales. Focus on the highest potential market segments, and develop segment-specific processes and tools to help you reach the market in the most cost-effective way.

Small Business 166

Small Business Small Business Hiring Ideal Customer Profile 166

The Sales Hunter

NOVEMBER 21, 2011

In his new book The Best Damn Management Book Ever: 9 Keys to Creating Self-Motivated High Achievers , Warren Greshes presents the notion that people cannot be motivated, that motivation only comes from within and savvy managers give their workers the tools, ideas and techniques to motivate themselves. customer service.

Motivation 185

Motivation Training Hiring Ideal Customer Profile 185

The Sales Hunter

DECEMBER 17, 2011

I use Linkedin a lot as a tool to generate business, but also to get feedback and input on ideas and topics I’m working on. customer service. Cancel Reply. Please do not get me wrong — I’m not trying to be snobbish or create class warfare. Let me share with you an example. Year-End Sales Blitz!

Motivation 163

Motivation Ideal Customer Profile Hiring Negotiation 163

Zoominfo

OCTOBER 5, 2021

Depending on your particular offering, this survey may come in the form of an email after a customer cancels your services. Or, if a customer cancels online, offer the survey as part of the cancellation process. Does customer activity often slow three months before cancellation?

Cancellation 100

Cancellation Remedy Lead Rank Lead Scoring 100

The Sales Hunter

NOVEMBER 12, 2011

My view of phone sales scripts is they’re an essential tool if you expect to be successful in selling over the telephone. customer service. Cancel Reply. Many people claim the only way to be successful is to work from a phone sales script. Others say the days of using a script are long gone. cold calling.

Motivation 171

Motivation Hiring Ideal Customer Profile Negotiation 171

Lead411

JUNE 22, 2023

15 Best Sales Lead Databases for 2023 In the digital age, the best sales lead databases have become indispensable tools for businesses aiming to drive sales and achieve growth. Outdated or incorrect contact information reported often Unethical collection of data reported Difficult cancellation process 3.

Lead Rank 98

Lead Rank Lead Scoring Intent Data Marketing Qualified Lead 98

The Sales Hunter

NOVEMBER 28, 2011

Assessment tools can assist here to identify successful sales characteristics. Assessment tools can also be beneficial here to offer a comprehensive “second opinion” that can help managers make informed decisions. customer service. Cancel Reply. The 3 Worst Mistakes Made by Salespeople. cold calling.

Hiring 160

Hiring Ideal Customer Profile Negotiation Facebook 160

The Sales Hunter

DECEMBER 13, 2011

Take a look at the articles and use them as a tool to help you prepare your strategy. customer service. He gathered all the salespeople and announced it, after that we all had a quick training on how to talk about it with our customers. Cancel Reply. Related posts: Selling a Price Increase: Have You Sold Yourself?

Ideal Customer Profile 140

Ideal Customer Profile Hiring Negotiation Facebook 140

Close.io

APRIL 10, 2020

Don't just let them cancel. They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Obviously you can't stop every customer from dropping you, but at the same time, you can't be hands off and complacent with cancellations either. Everyone is looking to cut costs.

Hiring 95

Hiring Cancellation Churn Policies 95

The Sales Hunter

FEBRUARY 6, 2012

Methodology: A system of strategies, principles, rules, guidelines, tools, learning approaches, language, and evaluation methods for selling. customer service. Cancel Reply. Find the people that are succeeding and find what they’re doing to succeed, and you can help other people do the same. cold calling. discounting.

Negotiation 158

Negotiation Ideal Customer Profile Journal Guidelines 158

A Sales Guy

DECEMBER 13, 2012

But a less talked about (and arguably more important) goal is ensuring your customers remain customers. Churn rate, also known as cancellation rate, is the percentage of customers who have cancelled a product or service within a given time period. Know Why Customers Cancel.

Churn 113

Churn Engineering Cancellation Microsoft 113

Jeffrey Gitomer

JULY 19, 2011

It will take planning, it will take coordination, and it will take some hard work – but the results will give you sales, sales tools you can use forever, and relationships that will never forget what transpired that day. Speak Your Mind Cancel reply. Customer Loyalty. Or, you can write a fairy tale. Get Sales Blog Updates.

Film 172

Film Webinar Metrics Hiring Social Media 172

Smooth Sale

JUNE 20, 2024

Because of the short commitment period, customers may cancel impulsively or switch between services more freely. Unpredictable revenue: While monthly fees can provide a regular income stream, the amount can fluctuate significantly if customer retention rates vary monthly. Matt Ream provides today’s blog content.

Lead Rank 109

Lead Rank Churn Retention Cancellation 109

Hubspot Sales

JUNE 29, 2023

Working as one means you’ll file your taxes, pay your health insurance and benefits, and buy your work tools. Fortunately, tech tools can simplify the process so you have more time to build client relationships, instead of punching in data,” adds Caldwell. Storytelling is a powerful tool for delivering any message.

Insurance 122

Insurance Insurance Salary Policies 122

Hubspot Sales

JANUARY 6, 2020

Evaluating the company’s sales tools and technologies. Set up live chat on your website and hire freelancers from different countries to work as your customer service reps so you’re always available for prospects in different time zones. Use a tool such as Calendly to minimize long email chains.

Top of Funnel 116

Top of Funnel Funnel Hiring Lead Rank 116

Hubspot Sales

MAY 26, 2023

While an inbound caller is expecting to talk to someone, learn about a product they're genuinely interested in, or solve a problem via customer service or an upgrade, a person you outbound call won't be expecting you, might not have much time to hear you out, and might even not wish to talk with a salesperson over the phone.

Outbound 122

Outbound Inbound Cold Calling Buyer Persona 122

Apptivo

NOVEMBER 17, 2021

The most significant benefit of the Apptivo CRM management tool is that it is a customizable software suitable for all business types. Rather, Apptivo sales CRM tools are customizable to meet the requirements of any business type. The support and services team of Apptivo is available round the clock. About Apptivo.

Software 98

Software Software Benefit CRM 98

Pipeliner

SEPTEMBER 15, 2020

By contrast, the Gross MRR Churn Rate measures the total monthly revenue you lose from downgrades and canceled contracts. You calculate your gross MRR Churn Rate by totaling all canceled contracts and dividing it by your MRR at the end of the month. 3. SaaS businesses usually report customer churn of between 5 and 7 percent.

Churn 96

Churn Scale Sales Qualified Lead Government 96

PandaDoc

MAY 3, 2022

Sales enablement tools are so hot right now. It’s easy to get caught up in a rush to have the coolest new sales tools. Here’s a closer look at tools that can help SDRs develop qualified leads and move deals farther down your sales pipeline. Sales professionals are always busy, so most sales tools are focused on saving time.

Hiring 98

Hiring Scale Sales Qualified Lead Software 98

Sales Hacker Training

MAY 29, 2020

What’s your customer service horror story? The customer service that was so bad, no discount or Black Friday deal could entice you back. According to a report by American Express , more than half of all Americans have scrapped a planned purchase because of bad service. What Is a Customer Satisfaction Crisis?

Customer 89

Customer Social Media Twitter Churn 89

Hubspot Sales

AUGUST 2, 2022

The software-as-a-service model got off the ground with cloud computing adoption and is now leveraged by companies worldwide to access key software tools and solutions that help streamline business operations. Consider an initial sale of $1000 for the first month of service and $1000 every month thereafter.

Revenue 105

Revenue Scale Forecasting Churn 105

Sales Hacker

SEPTEMBER 5, 2019

That’s full alignment, and that’s when teams win the SaaS customer churn war.”. 4 Reasons SaaS customers cancel their subscription are: It doesn’t satisfy their need. Customer service and support may be able to be more helpful and foster knowledge sharing. What’s more, customer service demands can recede.

Churn 94

Churn Loyalty Webinar Metrics Social Media 94

Nutshell

FEBRUARY 9, 2023

Your Nutshell customer relationship management (CRM) system is an invaluable tool when it comes to keeping track of your leads and prospects and delivering quality customer service to your customers. From managing your leads to simplifying and streamlining your sales pipeline, Nutshell’s CRM is the tool for you.

CRM 62

CRM Sales Process Top of Funnel Funnel 62

InsideSales.com

JUNE 11, 2020

Decide if you want your lost customer back. Engage with your customers. Measure customer satisfaction. Create a customer service-centric environment. Inform customers. Reward customers. Over half of Americans have canceled a transaction due to bad service. Engage with your customers.

Customer 58

Customer How To Loyalty Social Media 58