The Sales Hunter
JUNE 18, 2013
I always feel if my competition wants to slack off during the summer, I am more than happy to pick up their customers. While some salespeople do cut back during the summer, it also can be the customers who start canceling appointments. Here are a four ways to prevent sales call cancellations in the summer: 1.
Sales and Marketing Management
MARCH 4, 2018
That means marketers, sales professionals, operations people, and analysts all work in tandem to interact directly with customers – eliminating or greatly limiting involvement of customer service or account representatives. Put your whole team in a customer-facing role. Let me explain each one.
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The Sales Hunter
JULY 31, 2012
A prospect or customer cancels an appointment. Sure, but you don’t have to view cancelled sales calls as lost opportunities. ” If a customer cancels an appointment, the last thing you should assume is that you lost the sale. .” It’s happened to every salesperson at one point or another.
Understanding the Sales Force
JUNE 26, 2014
It turned out that he was also concerned about making a connecting flight and wanted to know how long the delay would be or whether the flight would end up being cancelled. United is not the only company guilty of deplorable customer service. Customer service has a very important selling role.
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Partners in Excellence
JULY 11, 2024
Basically, the strategy underlying this model is “Please don’t cancel!” ” The “Please don’t cancel” strategy is, implicitly, a defensive strategy. We have to keep the customer happy–at least happy enough they don’t cancel. They focus on retention or don’t cancel.
Jeffrey Gitomer
AUGUST 15, 2011
Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Speak Your Mind Cancel reply. Customer Loyalty.
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