Pipeliner

SEPTEMBER 30, 2024

In a recent episode of the Expert Insight Interview, host John Golden sat down with Glenn Sandifer , the Senior Director of Securitas Technology US, to discuss the evolving landscape of inside sales. Understanding Inside Sales John Golden begins the conversation by asking Glenn Sandifer to define what an inside sales team is.

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Mr. Inside Sales

JUNE 30, 2024

If you’re looking forward to an extended holiday and want to know the best way to spend it, then I’ve got a suggestion: Why not spend some of it learning and getting better at your craft of sales? Why not come back to the office after the holiday better than you left it? Better than the other sales reps competing with you?

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Mr. Inside Sales

JUNE 22, 2024

So here is how I currently start my closing calls ( yes , I’m still closing sales!): Once I get my prospect on the phone for our chosen closing time, I open with: “Before I get started, I’m sure you’ve looked over things, so, what questions do you have for me?” first, I could save myself A LOT of time and energy.

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Mr. Inside Sales

APRIL 29, 2024

I hope you’re not making this common mistake when following up on an email you sent: “I’m just calling to see if you got the email I sent you?” While this may sound like a reasonable way to follow up after sending an email, do you see how you’re providing your prospect with the perfect stall? ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

MARCH 17, 2024

What’s the number one blow off prospects use these days? Not only is it hard to get prospects back on the phone, when you do, you usually lead off with the ineffective opening line of: “Did you have a chance to review that email I sent you?” And then when a prospect blows you off with, “Can you email that to me?”

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Mr. Inside Sales

AUGUST 21, 2022

I watched a sales rep making cold calls the other day. He was making one crucial error that was leading to him not getting very far with prospects. I want to share with you what this common prospecting error is and how to immediately fix it. What was missing was the common currency of human interaction to set up the call.

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Mr. Inside Sales

MARCH 12, 2022

Congrats to those companies & individuals who sent in their prospecting scripts for review. Usually, they asked it this way: Gatekeeper: “Thank you for calling the Johnson company.”. The problem with this is you’re A) Identifying yourself as a sales rep, and B) You’re now inviting the gatekeeper to qualify you out.

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Mr. Inside Sales

APRIL 14, 2023

To follow up on the blog post from two weeks ago (about the one quick fix to get your VMs returned ), here is the second quick fix: Stop trying to trick your prospect! Call me back as soon as you can…” just reeks of a tricky salesperson calling. So do your prospects. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

AUGUST 11, 2024

As you burn through your summer, either looking forward to a well-deserved vacation or just coming back from one, you may be looking for a brief diversion from sales. As some of you may know, in addition to inside sales consulting, I am actively writing the books I’ve always wanted to—but was too busy to write!

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Mr. Inside Sales

FEBRUARY 2, 2024

The reason this is such a common objection is because your prospects have figured out it’s the best way to get sales reps to drop their price! Then remain completely quiet and let your prospect tell you what the REAL objection is!] In this case, “Your Price is Too High.” And most do! Top performing reps, however, know better.

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Mr. Inside Sales

AUGUST 7, 2020

I listen to a lot of calls each week that my clients send me. This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”.

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Mr. Inside Sales

FEBRUARY 19, 2024

Because of this, it fools many sales reps who think that perhaps after a week or two the prospect might actually buy. Questioning this objection is much better than saying, “Okay, when should I call you back,” which is what most sales reps say. That’s the only way to win a sale. But they rarely do.

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Marc Wayshak

MARCH 22, 2023

Over the past couple of years, there has been a seismic shift to inside sales. Salespeople who used to sell out in the real world, face-to-face with prospects, began selling inside, never having to leave the office in order to close deals. Inside sales isn’t going anywhere. They probably never will again.

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Mr. Inside Sales

MARCH 2, 2023

Tired of leaving tons of voicemails and not hearing back from anyone? Incorporate these proven techniques and give yourself the best chance of hearing back from prospects: #1: Use the “I need a little help, please…” technique. 2: Next, make sure and let them know you’ll be brief when they call you back. . #2:

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Mr. Inside Sales

AUGUST 18, 2023

Establishing rapport with a prospect in the very beginning is perhaps the most important first step to earning the right to have a conversation that might eventually lead to a sale. Get it wrong, and that could mean the end of your call—and your chance to make a sale. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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Mr. Inside Sales

MARCH 2, 2024

Have you ever interviewed for a job you really want, thought your interview went well, and then didn’t get called back for it? I’ve helped sales managers and business owners interview hundreds of potential sales reps over the years, and I’ve identified 3 top mistakes that virtually eliminate sales candidates on the spot!

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Salesmate

JANUARY 24, 2021

Businesses have taken their tents and found a new place called the internet. Just like every important element of our lives, technology has changed the face of sales. Both – Businesses and customers have grown comfortable with sales inside an office. So what exactly is inside sales?

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Mr. Inside Sales

MAY 11, 2023

“The leads are trash, and I actually agree with some of my prospect’s objections!” “I Should I go back to school?” While managers want you to jump on the next call, go from a negative experience and be positive again and “smile and dial,” you know how hard that is. Just accept it and get back to neutral. And on and on.

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Face-to-face Call-back Gatekeeper Licensing 250

Mr. Inside Sales

OCTOBER 1, 2023

Can you call me back at (phone number)? This is one of the oldest poor sales techniques in the world, and it just SCREAMS: I’m cold calling and trying to trick you into calling me back! Here’s what’s better: First, you have to let the caller know what company you’re calling from and the reason for the call.

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Mr. Inside Sales

JUNE 7, 2024

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Unlimited License: One to 100 reps can attend for one low price!

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Mindtickle

APRIL 9, 2024

Many deals are closed today without the buyer and seller meeting face-to-face, a practice known as inside sales. The shift to remote sales accelerated during the pandemic. Gartner predicts that by 2025, 80% of B2B sales interactions will occur via digital channels. How is it different from outside sales?

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Mr. Inside Sales

NOVEMBER 20, 2023

I wasn’t home, but he pitched my wife and said he’d come back. Finally, I called Google Fiber and the next week they came out and ran cable to the side of my house where my existing Internet enters the home. It takes persistence, a proven sales cadence, and many calls to finally persuade a qualified buyer to buy from you.

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Google Face-to-face Gatekeeper Licensing 222

Mr. Inside Sales

APRIL 14, 2024

What this means is that rather than let that random, negative self-talk just pour into you, you should instead talk back to yourself in advance and feed the positive self-talk you need to succeed. The saying I heard that I loved was this: “Learn to talk to yourself, rather than listen to yourself.”

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Hubspot Sales

FEBRUARY 3, 2021

If you find yourself in a position like that, you might want to consider transitioning from outside to inside sales. And to help your case, we reached out to HubSpot experts who made that jump for their input on what mastering inside sales entails. By her account, inside reps should "always be present.I

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Mr. Inside Sales

MARCH 17, 2023

So many sales reps are anxious when they speak with a prospect. They know that unless they get these “tough” questions answered, there is no way to move the sale forward. Plus, they know that most of the “prospects” they speak with don’t turn into a deal anyway, so, why not learn who is a real prospect right from the get go?

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Mr. Inside Sales

JULY 6, 2021

Rookie mistake: You’ve got several products or services you can offer a prospect, and you start by offering the first, or main one, then hear an opening for another one so pivot to that one, and describe another—and then another. Stalled sale. Let me think about these and get back with you.”. Sound familiar? Happy selling!

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Mr. Inside Sales

APRIL 23, 2021

First, remember: Most objections are smokescreens hiding the real reason a prospect isn’t moving forward. Here’s one way I have successfully dealt with this and gotten the prospect to reveal what was really holding them back. And then hit MUTE and listen to what your prospect reveals. They like a different solution.

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Mr. Inside Sales

AUGUST 4, 2023

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Unlimited License: One to 100 reps can attend for one low price!

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Mr. Inside Sales

JUNE 6, 2020

What’s the biggest mistake sales reps make with prospecting or cold calling? They call with what a client of mine once called, “commission breath.”. You know, that desperation sales people have when they finally get someone on the phone. Your prospecting will go a lot better if you do! Just stop it.

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Mr. Inside Sales

DECEMBER 23, 2023

Here are three things I did all those years ago that changed my sales career, and my life, forever: #1) For the first ninety days in 2024, make a commitment to listening to at least ONE call a day. Ways you can change what didn’t go well (script out a better response) and then use that on your very next call.

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Mr. Inside Sales

AUGUST 13, 2021

But when you’ve done a presentation and then don’t hear back from a prospect, it can often mean the kiss of death. While it seems counter intuitive, I’d rather know up front if I’m wasting my time or if this is a real prospect. 2: Make more calls without leaving a message. sales reps hide behind them, too.

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Mr. Inside Sales

FEBRUARY 19, 2023

At first, it seemed almost rude to utter it… But let me ask you: out of ten prospects you pitch to, how many end up actually buying? Yep, two out of ten prospects you speak with turn into buyers. That’s why most people get burned out in sales. That’s why most salespeople find sales discouraging.

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Mr. Inside Sales

OCTOBER 14, 2023

.” –William Durant “All the mistakes I ever made were when I wanted to say ‘No’ and said ‘Yes’ ” — Moss Hart “Enjoy the little things, for one day you may look back and realize they were the big things.” Unlimited License: One to 100 reps can attend for one low price!

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Mr. Inside Sales

APRIL 30, 2023

Problem: Salespeople talk too much when they finally get a prospect on the phone. They talk over their prospects and generally learn very little about what it takes to close a sale. This may sound easy, but if you’ve listened to any of your rep’s calls (or your own), then you know how hard it is. Adopt the word “Oh?”

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Mr. Inside Sales

JULY 9, 2023

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Unlimited License: One to 100 reps can attend for one low price!

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Mr. Inside Sales

APRIL 2, 2023

The other was a vague message from someone named, “Ty” who just said, “Hey Mike this is Ty; call me back when you can. “ Now here’s the problem: They both left their phone numbers so quickly that I had to listen back to the message four times—all the way to the end, by the way—before I was able to write down their whole number.

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Mr. Inside Sales

JANUARY 2, 2023

Welcome back to the office, how do you feel? Most companies are under immediate pressure already to begin accomplishing their new goals and sales targets. As you speak with your clients and prospects this week, realize that they are all feeling the same stress as well. Qualifying prospects. Overwhelmed? Staying motivated.

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