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If you want more “treats” than “tricks” when dealing with prospects, then be bold and callback sooner than you are now. I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime?
Whether making cold or warm calls in trying to find new opportunities, it can be a humbling experience for salespeople. When you think about it, that also means: There is no budget, so sellers should call high enough so that existing funds can be reallocated if the potential value is sufficient. Handling Gatekeepers.
If there is one type of person every salesperson has more than a few pain-filled stories about, it is the gatekeeper. You can’t make too many sales calls of any type without encountering one. You don’t have to think that the gatekeeper is the person waking up in the morning with the sole intent to keep you out.
A common outcome of this kind of single threading is radio silenceno returned calls or emails, and ultimately no deal. One framework for progressing sales opportunities that I have had a lot of success with is described in Robert Miller and Stephen Heimans book Strategic Selling (now called New Strategic Selling.)
You make the call and boom, you’re blocked by the gatekeeper. First off, remember that the gatekeeper is only doing their joy by guarding the gate. The second category is the administrator who controls the schedules / sets the flow and often, actually runs the department you’re calling. We’ve all been there.
This may sound elemental, but I rarely hear sales reps use it when speaking with gatekeepers. Try it this week and watch yourself get further with gatekeepers than you ever have. I listen to hundreds of calls every month, and I rarely hear thank you (or please). When a gatekeep puts you through, say thank you.
I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc. I’m happy to call you back at the end of this week—do you think you’ll have some clarity over your needs by then?”. “I’m And then call them two weeks before whatever date they give you!). Get Access Today.
This powerful CD (or MP3 Download) will instantly improve your ability to: • Get past gatekeepers. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. (July 20 th to July 26 th , midnight). Click Here to read about the program.
If you found this article helpful, then you’ll love Mike’s eBook, “The Complete Book of Phone Scripts” with over 130 pages of powerful and effective scripts to help you easily get past the gatekeeper, set appointments, overcome objections and close more money! Happy Selling! ON DEMAND SALES TRAINING THAT GETS RESULTS!
It’s like back pain. You can stretch and put heat or ice on an aching back, but unless you treat the source of the pain—a pulled muscle or degenerating disc—your back will continue to hurt. The salesperson left without getting agreement on next steps or scheduling the next call. Would you buy from them?
Here’s one way I have successfully dealt with this and gotten the prospect to reveal what was really holding them back. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. And many, many more reasons….
Get the latest from No More Cold Calling. I’m calling it out, because everyone feels the same way. And then you might owe them something back. Research shows cold calling scripts and tricks don’t work, but referrals do. 4 Secrets to the One-Call Meeting: Your Powerful Referral Program. That’s embarrassing.).
Researching Your Prospect During the Call Researching your prospects while youre on the phone with them is better than not researching them at all but barely. Caught off guard, Alex fumbled to find the answer mid-call. Pro tip: Make sure you space your calls far enough apart so you can prepare before each one (e.g.,
Why not come back to the office after the holiday better than you left it? Imagine: for less than $18 you can suddenly fly past gatekeepers, overcome initial resistance statements from prospects, and qualify leads so you’ll know exactly how to close them! Better than the other sales reps competing with you? You owe it to yourself!
Sales development representatives and gatekeepers. only to get stopped by a gatekeeper. Gatekeepers — who are typically executive assistants, receptionists, or office managers — are the people who stand between you and the decision-maker with whom you're hoping to make a sale. How to Get Past the Gatekeeper When Cold Calling.
Then, by feeding these back to them, you’ll be speaking to a person’s listening. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. If you’ve never tried this technique, trust me, it’s a game changer….
Let me think about these and get back with you.”. Luckily, there is a best practice around this and it is: Stick with your main product or service, close that deal first, then circle back around and pitch the ancillary product/service. Stalled sale. Sound familiar? I’m sure you know when this happens. At that time, load them up!
We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. If you sent out the hottest lead ever, a “10” on a scale of 1 – 10, when you call them back, have you ever noticed that now they’re about a “7”? What to do?
If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Doing so will not only make your job easier, but it will make you more successful as well. Need More Proven Responses to the Selling Situations You Face Every Day?
Two weeks into the New Year, and are you already stressed about picking up the phone and making prospecting calls? I learned a secret years ago that enabled me to overcome my fear of making calls, and that allowed me to make hundreds of cold calls stress-free. The post Overcome Call Reluctance Today! Imagine that….
Welcome back to your home office; how do you feel? If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Overwhelmed? Under pressure already? If so, then you’re not alone. ON DEMAND SALES TRAINING THAT GETS RESULTS!
They rely on what they’ve done before, which is cold calling and sending cold emails, and decision makers don’t want either. Some salespeople fool themselves into believing what I call the “warm call fantasy.” There’s no such thing as a “warm call.”. Contact me at joanne@nomorecoldcalling.com , and we’ll schedule a call.
Like this: “I’m sure you do, and that’s why I’m calling you today. I know it makes sense to have several vendors you can check pricing and availability with, and having another supplier in your back pocket is only going to help you, right?” [Get Get buy in here before you continue.] “So That’s what most blow offs are!
If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Thank you again for all your support! Sincerely, Mike Brooks. Need More Proven Responses to the Selling Situations You Face Every Day? ON DEMAND SALES TRAINING THAT GETS RESULTS!
Call me back as soon as you can…” just reeks of a tricky salesperson calling. The proven formula is simple: Leave your name, company name, and a brief reason you’re calling (especially one that includes a benefit for your prospect), and then leave your phone number SLOWLY and twice. So do your prospects. Believe me.
I’ll get you started: For the Gatekeeper: Closed ended: “Is _ available?” (or—“Can If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. or—“Can I talk to _?) Assumptive: “Hi, can you connect me with __ please?” (or
For years, I was waiting to go back to school to get my graduate degree so I could start my real life. My attitude was holding me back from excelling and enjoying this profession. Never stopped to see what was holding me back from attaining the success I saw others attain. Do you find that demeaning? I used to. And that’s sales.
They don’t have to worry about getting past gatekeepers or heading off the competition, because they have the best possible competitive advantage—a relationship built on trust. Reps cold call, send cold emails, do cold outreach on social media, and rely on marketing to nurture prospects and send them qualified leads. Can I Trust You?
And this particular one is called TapeACall Pro. This one has the best features, including recording incoming calls—and calls you’re already on—and more. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today.
I started showing up an hour before work began, and I headed straight to my desk and began making calls. I spent my lunch hours listening to my calls and critiquing them. At night before I went home, I took an extra half hour to lay out all my leads and callbacks for the next day so I could hit the ground running when I got in.
Or rather, change them back —from digital marketing to relationship building. Not a cold calling stranger or someone pitching them on LinkedIn. Seller access is a newly popular term for an old problem—the struggle to bypass gatekeepers and get meetings with high-level decision makers. What’s old is new again. Think about it.
Should I go back to school?” While managers want you to jump on the next call, go from a negative experience and be positive again and “smile and dial,” you know how hard that is. Just accept it and get back to neutral. or actually get back to the script?). I wonder what I can sell that’s easier than this?” And on and on.
Most sales reps beat around the bush and are timid, hesitant, and resistant to taking control of the call. An example is how most sales reps open their calls. What these approaches have in common is they are passive, and they give the gatekeeper control of the call. They are assumptive. Is Dave Anderson available?”.
rather than waiting until you have the answer—which could take a day or longer—get into the habit of responding back within the hour with even: “Just wanted to let you know I received your email, and I’m working on it. I’ll reach back once I have an answer.”. Like you, I receive a lot of emails and phone calls. 10 seconds?
You go back to basics: you acknowledge them, and then go around them to either earn the right to have a conversation, or to qualify the prospect. Tell you what I’d like to do: Let’s set up a 10-minute call, and I’ll share some of those solutions with you and let you know what we’re doing to help them. That was quick.
Set a follow up call after they have pitched the decision maker. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. If you get buy in here, then you can either: Set up a meeting to pitch the decision maker.
If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Click here and scroll to the middle and sign up for free. Have a great week! Need More Proven Responses to the Selling Situations You Face Every Day?
So here is how I currently start my closing calls ( yes , I’m still closing sales!): If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. first, I could save myself A LOT of time and energy. Won’t that be nice?
I listen to a lot of calls each week that my clients send me. This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”. Nice start, huh?
Step Three: Record your calls. When listening to your calls, find ways to improve. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Perfect for reps dealing with the following issues: Reps struggling with call reluctance.
Then feed these back to them. If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. . #2) Write down key words or phrases your prospect uses. This practice is perhaps the best way to make you an active listener. #3)
If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. Remember, if you’re pitching and not asking questions, you’re not learning what it’s going to take to help someone buy your product or service. ON DEMAND SALES TRAINING THAT GETS RESULTS!
Tired of leaving tons of voicemails and not hearing back from anyone? Incorporate these proven techniques and give yourself the best chance of hearing back from prospects: #1: Use the “I need a little help, please…” technique. 2: Next, make sure and let them know you’ll be brief when they call you back. . #2:
If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. And isn’t that what you want to do? Need More Proven Responses to the Selling Situations You Face Every Day? ON DEMAND SALES TRAINING THAT GETS RESULTS!
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