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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. Sales managers, what behavior are you rewarding?

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United Airlines Uses Customer Service This Way to Impact Sales

Understanding the Sales Force

Yes, they sold me, for a second straight time, that flying United is not a good experience, their people don''t care, putting their own needs first, ahead of their customers. United is not the only company guilty of deplorable customer service. Customer service has a very important selling role.

Airlines 214
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Social BOOM! Book Release Event Photos | Jeffrey Gitomer's Sales.

Jeffrey Gitomer

Book Release Event Photos. Tweet Share Thank you to everyone who was able to attend the book release event for Social BOOM! Customer Loyalty. Sales Management. Sales Videos. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Jeffrey Gitomer’s Books.

Hiring 221
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FREE E-Book: The Little Book of Listening | Jeffrey Gitomer | Books.

Jeffrey Gitomer

FREE E-Book: The Little Book of Listening. I’d like to help you get better at listening by giving away one of my free e-books: The Little Book of Listening. Note: By submitting your information, you also agree to receive Jeffrey Gitomer’s Sales Caffeine. Get Sales Blog Updates. Customer Loyalty.

Hiring 170
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10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Customer Loyalty.

Remedy 334
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Order Your Copy Of The Little Book Of Leadership Today! | Jeffrey.

Jeffrey Gitomer

Order Your Copy Of The Little Book Of Leadership Today! Tweet Share The Little Book of Leadership is now available! Filed Under: Attitude , Customer Loyalty , Leadership , My Books Tagged With: book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , selling skills.

Hiring 174
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Book Review: The Challenger Sale | Sales Motivation and Sales.

The Sales Hunter

Book Review: The Challenger Sale. I recently read The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson. In the book, the authors reveal the findings from their extensive studies regarding the sales process. Copyright 2012, Mark Hunter “The Sales Hunter.”