The Sales Hunter

MAY 30, 2014

While sitting in the Munich train station drinking my Pike Place coffee, I’m struck by not only the uniformity of how Starbucks does what it does, but also by the differences in what they do. Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].

Consultative Selling 232

Consultative Selling Selling Skills Customer Service Training 232

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Speak Your Mind Cancel reply. Speak Your Mind Cancel reply. Categories. Select Category. Jeffrey Webinar.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. Especially letting the customer vent. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live!

Hiring 318

Hiring Customer Social Media Loyalty 318

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Tools for Store Owners to Provide Better Customer Service Do you want to run a successful store ? With advancing technology, simply offering great products to your customers is not enough today. Chatbots If you have a website, you should have a chatbot.

Customer Service 109

Customer Service Tools Customer Hiring 109

Sandler Training

AUGUST 19, 2020

Mike Montague interviews Ray Setter on How to Succeed at Customer Service. The post How to Succeed at Customer Service [PODCAST] appeared first on Sandler Training.

Customer Service 102

Customer Service Customer How To Training 102

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Get Sales Blog Updates.

Networking 314

Networking Hiring Prospecting Social Media 314

Sandler Training

JULY 14, 2021

The post From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty appeared first on Sandler Training. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships.

Customer Service 106

Customer Service Loyalty Customer Account 106

The Sales Hunter

NOVEMBER 5, 2013

” Sales Motivation Blog. Blog Prospecting Sales Training Sales Training Tip customer service sales call sales skills selling skills' I respect you and the job you do, just as I ask you to respect me and the job I do. But that does not mean you’re my best friend.

Customer 240

Customer Call-back ACT Selling Skills 240

Smooth Sale

OCTOBER 23, 2024

When customers feel neglected or disrespected, it can lead to negative reviews and a tarnished image. Consider the story of a small business that ignored customer complaints and lost loyal clients. Poor customer service can create a ripple effect, harming your brand’s reputation and decreasing sales.

How To 103

How To Social Media Influencer Hiring 103

Smooth Sale

DECEMBER 4, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: How Business Growth Depends on Customer Care and Service We often hear the terms Customer Care and Customer Service interchanged, but each has their defining moments to which we must pay serious attention. But our enthusiasm quickly faded.

Customer 109

Customer Loyalty Remedy Hiring 109

Score More Sales

JANUARY 27, 2014

bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts. find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customer service.

Lead Scoring 281

Lead Scoring Lead Rank Hiring Ideal Customer Profile 281

Hubspot Sales

SEPTEMBER 19, 2019

However, basic product knowledge training isn’t enough. So, how can you train your sales reps on the product they’re selling and ensure they’ll remember the information when they’re making a sale? Below, you’ll learn how to train your salespeople to sell your product better and faster. Solve for the customer.

Hiring 144

Hiring Training Case Study Hubspot 144

Awarathon

FEBRUARY 28, 2025

Sales training in Philippines is a crucial investment for businesses looking to build high-performing sales teams. With an increasingly competitive market, companies must ensure their sales professionals are equipped with the right skills to drive revenue and customer engagement.

Training 52

Training Negotiation Coaching Sales Coaching 52

Jeffrey Gitomer

APRIL 21, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Here Are The Dumbest Questions Salespeople Ask — And Why They’re Dumb. Gitomer | April 21, 2011 | 8 Comments. Tweet Share Sales Truth: Salespeople become known by the questions they ask. Speak Your Mind Cancel reply.

Hiring 335

Hiring Social Media Loyalty Commission 335

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Training Programs to Empower Employees and Business Growth In today’s dynamic business environment, investing in employee training isn’t just a luxury—it’s a necessity.

Training 113

Training Lead Rank Hiring Lead Scoring 113

Pointclear

FEBRUARY 27, 2014

We are republishing this blog by Ruth Stevens (originally run January 29, 2014) because she hits the nail on the head about marketing automation. Marketers thought that the new CRM software would solve their customer service and customer retention problems. Train up your team. Today''s blog was written by Ruth P.

Marketing 266

Marketing Strategy Eloqua Marketo 266

MTD Sales Training

APRIL 15, 2020

When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. Click play for the video version of this blog. Happy Selling! Sean McPheat.

Retail 177

Retail Customer Face-to-face Customer Service 177

Smooth Sale

MAY 26, 2022

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

Customer Service 78

Customer Service Hiring Customer How To 78

Smooth Sale

JUNE 8, 2022

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Doing so can minimize any problems or glitches occurring and maximize customer satisfaction. Via Pexels.

Customer Service 78

Customer Service Customer Hiring System 78

Jeffrey Gitomer

JANUARY 24, 2013

Train all people in your company to tell customers what you CAN do, not what you CAN’T do. Post it on your Facebook page and blog it. Encourage your customers to post their opinion of a transaction or interaction. Make sure the titles are searchable and always contain the word “testimonial.”

Referrals 299

Referrals Face-to-face Facebook Vendor 299

Hubspot Sales

OCTOBER 14, 2020

For example, you might hear about a company using Instagram to market their products, LinkedIn to share industry expertise and insights, or Facebook Messenger to respond to customer service queries. Social Media Training for Sales Reps. Why is it so important to train your sales reps in social selling?

Social Selling 137

Social Selling Training Social Media How To 137

The Sales Hunter

AUGUST 30, 2019

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

Jeffrey Gitomer

AUGUST 23, 2011

Online Training. Filed Under: Attitude , Generating Referrals , My Books , Sales , Sales Management , Success Tagged With: attitude training , book on attitude , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales , sales leadership , sales skills , success principles. Hire Jeffrey.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

Smooth Sale

DECEMBER 3, 2024

Data supports this dichotomy: While 81% of customers want companies to offer personalized experiences, 64% don’t want companies to use artificial intelligence (AI) to improve customer service. Learn more to train teams and join the advocacy program. Inclusion Allies Coalition : “Everyone is welcome here.”

Influencer 103

Influencer How To Social Media Call-back 103

MTD Sales Training

MAY 28, 2019

The story impressed me because we are often given short-shrift in our dealings with customer service people because they are ‘just doing a job’. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. The post How To Build Relationships With Customers And Clients appeared first on MTD Sales Training.

Customer 219

Customer Face-to-face How To Travel 219

Hubspot Sales

DECEMBER 4, 2024

Once you’ve identified your business’s best ways of using AI, you’ll be able to train its technology to recognize unusual patterns and, eventually, develop contingency plans in response to them. Marketing , sales, customer service, you name it. 38% of marketers are using 38% of AI for long-form blog writing.

Benefit 91

Benefit Data Social Media Customer Service 91

No More Cold Calling

AUGUST 24, 2017

I love this blog post by Colleen Stanley, founder and president of SalesLeadership, Inc. Because of this belief, CEOs invest more money in beer Fridays and office supplies than training their salespeople, sales managers, or any other department that interfaces with the customer. . Here’s a reality check. Congratulations.

Hiring 214

Hiring Account SalesForce Quota 214

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentive Incentives 206

Zoominfo

JULY 2, 2020

As you do your research, identify which vendors are known for providing the best customer service. For a more detailed look at sales and marketing alignment, check out the following blog posts: 3 Best Practices for Sales and Marketing Alignment 20 Sales and Marketing Alignment Statistics. Invest in training.

Marketing 246

Marketing Webinar Metrics Reachforce Top of Funnel 246

Nutshell

JANUARY 29, 2025

In business, the difference between terms like customer success, customer service, and customer support can often be blurry. In this blog, well explore the differences between these terms and explain why each is vital for delivering exceptional customer experiences. What is customer service?

Customer 62

Customer Lead Rank Lead Scoring Customer Service 62

MTD Sales Training

NOVEMBER 18, 2019

The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. And when you consider those words were said by the founder, John Lewis himself, in 1917, you realise that quality customer service and goodwill were part of the culture of their organisation nearly 100 years ago.

Customer 163

Customer Travel Customer Service Up-Sell 163

Understanding the Sales Force

JUNE 20, 2014

I read most of the other sales blogs too. Some of them are from companies within the Inside Sales community which, in an attempt to sell their services, are also publishing misinformation. Only one company can have the best product or service. Only one company can provide the best customer service. What to do?

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing Face-to-face 275

Understanding the Sales Force

SEPTEMBER 17, 2014

Half of my own training, coaching and consulting clients are inside sales forces! Salesforce.com''s Blog posted an article of mine that asks whether or not you can turn customer service reps into salespeople. Sure enough, the numbers were amazing. Today, that has increased by 150%. c) Copyright 2014 Dave Kurlan'

Inside Sales 215

Inside Sales Outside Sales Study Distribution 215

Vengreso

DECEMBER 8, 2022

The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. Her innovative inside sales training tactics and proven approach gets her clients results every time. How should sales leaders train to improve the customer experience?

Customer Service 78

Customer Service Motivation Top of Funnel Customer 78

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

The Sales Hunter

JANUARY 18, 2019

If you know anything about Nordstrom, you know that they’re all about service. I’m talking about real, personal customer service. The Nordstrom store personnel are famous for sending out personal notes to customers, calling them by name and remaining connected with them for years. Sales Motivation Blog.

Lead Rank 181

Lead Rank Lead Scoring Scale Social Media 181

Score More Sales

JUNE 25, 2014

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Subscribe to the award-winning blog and the “Sales Ideas In A Minute ” newsletter for sales strategies, tactics, and tips.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217