The Sales Hunter

MAY 30, 2014

While sitting in the Munich train station drinking my Pike Place coffee, I’m struck by not only the uniformity of how Starbucks does what it does, but also by the differences in what they do. Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].

Consultative Selling 232

Consultative Selling Selling Skills Customer Service Training 232

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Speak Your Mind Cancel reply. Speak Your Mind Cancel reply. Categories. Select Category. Jeffrey Webinar.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. Especially letting the customer vent. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live!

Hiring 318

Hiring Customer Social Media Loyalty 318

Sandler Training

AUGUST 19, 2020

Mike Montague interviews Ray Setter on How to Succeed at Customer Service. The post How to Succeed at Customer Service [PODCAST] appeared first on Sandler Training.

Customer Service 102

Customer Service Customer How To Training 102

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Tools for Store Owners to Provide Better Customer Service Do you want to run a successful store ? With advancing technology, simply offering great products to your customers is not enough today. Chatbots If you have a website, you should have a chatbot.

Customer Service 101

Customer Service Tools Customer Hiring 101

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Get Sales Blog Updates.

Networking 314

Networking Hiring Prospecting Social Media 314

Sandler Training

JULY 14, 2021

The post From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty appeared first on Sandler Training. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships.

Customer Service 106

Customer Service Loyalty Customer Account 106

The Sales Hunter

NOVEMBER 5, 2013

” Sales Motivation Blog. Blog Prospecting Sales Training Sales Training Tip customer service sales call sales skills selling skills' I respect you and the job you do, just as I ask you to respect me and the job I do. But that does not mean you’re my best friend.

Customer 240

Customer Call-back ACT Selling Skills 240

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills. Get Sales Blog Updates.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Score More Sales

JANUARY 27, 2014

bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts. find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customer service.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

Hubspot Sales

SEPTEMBER 19, 2019

However, basic product knowledge training isn’t enough. So, how can you train your sales reps on the product they’re selling and ensure they’ll remember the information when they’re making a sale? Below, you’ll learn how to train your salespeople to sell your product better and faster. Solve for the customer.

Hiring 144

Hiring Training Case Study Hubspot 144

Jeffrey Gitomer

APRIL 21, 2011

Online Training. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Here Are The Dumbest Questions Salespeople Ask — And Why They’re Dumb. Gitomer | April 21, 2011 | 8 Comments. Tweet Share Sales Truth: Salespeople become known by the questions they ask. Speak Your Mind Cancel reply.

Hiring 335

Hiring Social Media Loyalty Commission 335

Pointclear

FEBRUARY 27, 2014

We are republishing this blog by Ruth Stevens (originally run January 29, 2014) because she hits the nail on the head about marketing automation. Marketers thought that the new CRM software would solve their customer service and customer retention problems. Train up your team. Today''s blog was written by Ruth P.

Marketing 266

Marketing Strategy Eloqua Marketo 266

MTD Sales Training

APRIL 15, 2020

When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. Click play for the video version of this blog. Happy Selling! Sean McPheat.

Retail 177

Retail Customer Face-to-face Customer Service 177

Smooth Sale

MAY 26, 2022

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

Customer Service 78

Customer Service Hiring Customer How To 78

Smooth Sale

JUNE 8, 2022

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Doing so can minimize any problems or glitches occurring and maximize customer satisfaction. Via Pexels.

Customer Service 78

Customer Service Customer Hiring System 78

Jeffrey Gitomer

JANUARY 24, 2013

Train all people in your company to tell customers what you CAN do, not what you CAN’T do. Post it on your Facebook page and blog it. Encourage your customers to post their opinion of a transaction or interaction. Make sure the titles are searchable and always contain the word “testimonial.”

Referrals 299

Referrals Face-to-face Facebook Vendor 299

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Training Programs to Empower Employees and Business Growth In today’s dynamic business environment, investing in employee training isn’t just a luxury—it’s a necessity.

Training 106

Training Lead Rank Hiring Lead Scoring 106

Hubspot Sales

OCTOBER 14, 2020

For example, you might hear about a company using Instagram to market their products, LinkedIn to share industry expertise and insights, or Facebook Messenger to respond to customer service queries. Social Media Training for Sales Reps. Why is it so important to train your sales reps in social selling?

Social Selling 137

Social Selling Training Social Media How To 137

Jeffrey Gitomer

AUGUST 24, 2011

Online Training. Filed Under: Attitude , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales presentations , social boom. Get Sales Blog Updates. Customer Loyalty. See Jeffrey Live! Categories.

Hotels 314

Hotels Hiring Social Media Loyalty 314

The Sales Hunter

AUGUST 30, 2019

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

Jeffrey Gitomer

AUGUST 23, 2011

Online Training. Filed Under: Attitude , Generating Referrals , My Books , Sales , Sales Management , Success Tagged With: attitude training , book on attitude , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales , sales leadership , sales skills , success principles. Hire Jeffrey.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

MTD Sales Training

MAY 28, 2019

The story impressed me because we are often given short-shrift in our dealings with customer service people because they are ‘just doing a job’. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. The post How To Build Relationships With Customers And Clients appeared first on MTD Sales Training.

Customer 219

Customer Face-to-face How To Travel 219

No More Cold Calling

AUGUST 24, 2017

I love this blog post by Colleen Stanley, founder and president of SalesLeadership, Inc. Because of this belief, CEOs invest more money in beer Fridays and office supplies than training their salespeople, sales managers, or any other department that interfaces with the customer. . Here’s a reality check. Congratulations.

Hiring 214

Hiring Account SalesForce Quota 214

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentive Incentives 206

Zoominfo

JULY 2, 2020

As you do your research, identify which vendors are known for providing the best customer service. For a more detailed look at sales and marketing alignment, check out the following blog posts: 3 Best Practices for Sales and Marketing Alignment 20 Sales and Marketing Alignment Statistics. Invest in training.

Marketing 246

Marketing Webinar Metrics Reachforce Top of Funnel 246

MTD Sales Training

NOVEMBER 18, 2019

The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. And when you consider those words were said by the founder, John Lewis himself, in 1917, you realise that quality customer service and goodwill were part of the culture of their organisation nearly 100 years ago.

Customer 163

Customer Travel Customer Service Up-Sell 163

Understanding the Sales Force

SEPTEMBER 17, 2014

Half of my own training, coaching and consulting clients are inside sales forces! Salesforce.com''s Blog posted an article of mine that asks whether or not you can turn customer service reps into salespeople. Sure enough, the numbers were amazing. Today, that has increased by 150%. c) Copyright 2014 Dave Kurlan'

Inside Sales 217

Inside Sales Outside Sales Study Distribution 217

Understanding the Sales Force

JUNE 20, 2014

I read most of the other sales blogs too. Some of them are from companies within the Inside Sales community which, in an attempt to sell their services, are also publishing misinformation. Only one company can have the best product or service. Only one company can provide the best customer service. What to do?

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing Face-to-face 275

Vengreso

DECEMBER 8, 2022

The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. Her innovative inside sales training tactics and proven approach gets her clients results every time. How should sales leaders train to improve the customer experience?

Customer Service 77

Customer Service Motivation Top of Funnel Customer 77

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

The Sales Hunter

JANUARY 18, 2019

If you know anything about Nordstrom, you know that they’re all about service. I’m talking about real, personal customer service. The Nordstrom store personnel are famous for sending out personal notes to customers, calling them by name and remaining connected with them for years. Sales Motivation Blog.

Lead Scoring 181

Lead Scoring Lead Rank Scale Social Media 181

Score More Sales

JUNE 25, 2014

Many of the same ideas are rehashed daily within sales and customer service – and in accounting and operations. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Subscribe to the award-winning blog and the “Sales Ideas In A Minute ” newsletter for sales strategies, tactics, and tips.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

MTD Sales Training

APRIL 2, 2019

The benefits of CRM become clear when many departments are able to synergise their services to match and exceed the needs and desires of the customer’s business. 5) It enables a seamless customer service experience. Imagine the customer experiences a problem that needs to be solved urgently. Happy Selling!

Benefit 185

Benefit CRM System Loyalty 185

Score More Sales

JANUARY 21, 2014

Whether you are in sales, customer service, or leading a company – you have hundreds, if not thousands of things to think about. Subscribe to the award-winning blog and the “Sales Ideas In A Minute ” newsletter for sales strategies, tactics, and tips. Why Do This? Increase Opportunities. Expand Your Pipeline.

Lead Rank 236

Lead Rank Lead Scoring Compensation Outbound 236

SalesFuel

JUNE 12, 2024

A strong customer service strategy is key to keeping customers happy and your success going. Why you should kick off your customer service strategy right away According to Act-On , “90% of consumers report their post-purchase experience is just as important as the quality of the products.”

Customer Service 52

Customer Service Webinar Metrics Strategy Customer 52

Smooth Sale

NOVEMBER 30, 2021

Upon asking one person new to management how he adapts to creating a desirable work environment with the hybrid workplace, his answer prompts today’s blog title and insights. He readily admitted the need to figure out how to manage employees given the little training behind him. Top sales producers focus on the one word, ‘earn.’

Top of Funnel 147

Top of Funnel Hiring Negotiation Salary 147