Zoominfo

FEBRUARY 20, 2018

Without the right tools, your website might make the wrong first impression—losing valuable business for your company. The newest AI technologies can elevate and transform your business website to improve the customer experience and generate more conversions. Check out our recent blog post for more personalization statistics.

Lead Rank 272

Lead Rank Churn Analysis Lead Scoring 272

SBI Growth

JANUARY 5, 2014

If you’re going to meet that much, make sure it’s outwardly focused - all about the customer. Let customer service or post-sales support handle this. Download this simple tool to track the three aforementioned productivity killers. Here’s a blog post that covers the best practices on how to assess rep talent.

Sales Management 310

Sales Management Face-to-face Decision Maker Travel 310

Allego

FEBRUARY 28, 2023

Since then, rivals Google and Microsoft have poured billions (with a B) of dollars into generative AI tools, with mixed results. AI tools such as ChatGPT have many potential applications in sales , from creating marketing content to predicting customer behavior. How many new AI tools are there?

Tools 118

Tools Lead Rank Lead Scoring Microsoft 118

Pointclear

FEBRUARY 27, 2014

We are republishing this blog by Ruth Stevens (originally run January 29, 2014) because she hits the nail on the head about marketing automation. But it’s only a tool. Too often, these days, I am hearing B2B marketers mouth claims like, ”We got this new [fill in the brand] automation tool, so now we can reduce headcount.”

Marketing 266

Marketing Strategy Eloqua Marketo 266

Hubspot Sales

APRIL 23, 2021

That's why the entrepreneur resources and tools below are essential to running a company and keeping your sanity. 29 Resources and Tools for Entrepreneurs. Pricing: Free Tools ($0/month), Growth Suite (starting at $1,343/month). HubSpot Growth Platform is a full stack of marketing, sales, and customer service software.

Resources 126

Resources Tools Hubspot Small Business 126

Hubspot Sales

MAY 3, 2024

That put a sour taste in my mouth regarding using that AI tool for my small business. While I’m still not overly impressed with ChatGPT’s ability to write (or, should I say, generate ) content, I’ve come to think it’s a handy research tool. This round-the-clock support is driven mainly by AI-powered chatbots and self-service tools.

Small Business 116

Small Business Small Business Tools Social Media 116

SBI Growth

SEPTEMBER 26, 2012

This blog will focus on five ways to reduce the perception of risk associated with your solution. The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. Introduce the service or implementation team. Account management or customer service resources.

Closing 303

Closing Lead Rank Lead Scoring Customer 303

Pointclear

MARCH 19, 2013

Although the company has earned kudos for examples of extreme customer service, few businesses fully embrace an approach that runs counter to traditional accounting practices. Click to start video at this point — In a memorable blog post titled “ Why you don't need to blink ,” Dan wrote: “You are enough to be successful.

Conversion 264

Conversion Automotive Face-to-face Decision Maker 264

Smooth Sale

JUNE 8, 2022

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Doing so can minimize any problems or glitches occurring and maximize customer satisfaction. Via Pexels.

Customer Service 78

Customer Service Customer Hiring System 78

Understanding the Sales Force

JUNE 20, 2014

I read most of the other sales blogs too. Some of them are from companies within the Inside Sales community which, in an attempt to sell their services, are also publishing misinformation. Sales Tools I''m for any tool that will help salespeople to be more productive and effective. And it will work in most industries!

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing Face-to-face 275

Zoominfo

JULY 2, 2020

For those who aren’t familiar, marketing automation tools are exactly what they sound like—tools that automate certain marketing practices. Some sample KPI’s to look at include: Cost per lead Revenue Average lifetime customer value Conversion rates Website traffic ROI. Find the right tool. Get the right people on board.

Marketing 246

Marketing Webinar Metrics Reachforce Top of Funnel 246

Zoominfo

APRIL 10, 2018

Although social media tools have made this easier—with features like post scheduling, conversation monitoring, and hashtag tracking—some aspects of social selling can’t be pre-planned. Customer Service. Did you know that an estimated 67% of consumers use social networking sites for customer service ( source )?

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Zoominfo

SEPTEMBER 17, 2018

So if you’re looking for marketing inspiration or just need something new to listen to on the treadmill, today’s blog post is for you. This podcast shares the latest tools, techniques, and strategies to help you generate online leads, sales, and build engagement. The Blogging Millionaire. 1. This Old Marketing Podcast.

Paid Content 252

Paid Content Marketing Social Media Top of Funnel 252

Zoominfo

OCTOBER 27, 2020

“Personalization happens when a marketer or salesperson can take a piece of content and make it more useful for a specific prospect or customer.” – @ducttape Find more #personalization quotes on the blog: [link] pic.twitter.com/U3ENGnZyMu — ZoomInfo (@ZoomInfo) October 10, 2018. Benefits Of Personalization In Marketing.

B2B 246

B2B Marketing Segment Scale 246

SalesHandy

AUGUST 10, 2020

So sales teams typically invest in sales prospecting tools and processes that help them scale their prospecting workflows. . Sales Prospecting Tools can help you achieve this. So throughout this article, we’ll explore the top sales prospecting tools across different stages of sales prospecting. . Lead Generation. Leadfeeder.

Lead Rank 119

Lead Rank Lead Scoring Sales Qualified Lead Tools 119

Zoominfo

JULY 10, 2019

In today’s blog post, we offer a comprehensive guide to social listening. Though similar, social media monitoring is simply the process of watching @mentions and comments pour in via your social profiles, mobile apps or blogs. Customer service. Invest in the right tools. Let us break it down for you.

Social Media 180

Social Media Media Ideal Customer Profile Lead Generation 180

Lead411

DECEMBER 13, 2024

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

Ideal Customer Profile 52

Ideal Customer Profile Customer Service Customer B2G 52

Apptivo

APRIL 21, 2021

The methodology and tools adopted in project management have evolved from conventional bookkeeping to spreadsheets and an online cloud application. Irrespective of the tools used, the goal is to meet the delivery expectations and ensure smooth workflow implementation. Collaborative Project Tools.

Tools 97

Tools Software Software System 97

Zoominfo

MARCH 26, 2018

So, to learn more about influencer marketing, check out the following blog posts: 8 Best Practices for Influencer Marketing. They’ve used their Instagram account as a tremendous tool for visual storytelling, showcasing their work with captivating photos and videos. B2B Influencer Marketing 101. Leverage the power of brand storytelling.

B2C 209

B2C B2B Marketing Social Media 209

Zoominfo

FEBRUARY 13, 2019

It’s no longer good enough to send your entire customer database the same offers. Today’s blog post answers your most pressing questions about list segmentation and explains why you should segment your lists today. If segmenting by job function consider the different departments you serve—like sales, marketing, customer service, or IT.

Segment 219

Segment Email Marketing Marketing Buyer Persona 219

Zoominfo

JULY 16, 2019

But don’t fear — today’s blog post is here to help. As a project management tool, Asana is all about motion and progress — users move tasks from one stage to another, rearrange calendars, assign tasks to specific employees, etc. . Hubspot offers a number of solutions for marketing, sales, and customer service professionals.

B2B 232

B2B Scale SalesForce Hubspot 232

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentive Incentives 206

Nutshell

FEBRUARY 22, 2023

Even so, there’s still such a thing as sales automation, where you use digital tools to automatically perform routine sales tasks for you so you can spend your time working on other things. In fact, there are quite a few sales automation tools out there. Learn more about each tool below! Plus, it provides 24/7 customer support.

Sales Automation 87

Sales Automation Tools Hubspot SalesForce 87

Score More Sales

JANUARY 21, 2014

Whether you are in sales, customer service, or leading a company – you have hundreds, if not thousands of things to think about. This post was written as part of the IBM for Midsize Business program, which provides midsize businesses with the tools, expertise and solutions they need to become engines of a smarter planet.

Lead Rank 236

Lead Rank Lead Scoring Compensation Outbound 236

MTD Sales Training

APRIL 2, 2019

The real benefits of a CRM system occur when you’re able to categorise the information you glean about a business into one integral tool that allows anyone in your company to access sup-to-date information at the touch of a button. As discussed above, the benefits of a CRM tool bring valuable information into one place. Happy Selling!

Benefit 185

Benefit CRM System Loyalty 185

No More Cold Calling

AUGUST 24, 2017

They don’t have the skills or tools for success in a Sales 3.0 I love this blog post by Colleen Stanley, founder and president of SalesLeadership, Inc. and published by Fortune indicates that customers change suppliers 68 percent of the time because of employee indifference. Are you serious about revenue growth?

Hiring 214

Hiring Account SalesForce Quota 214

Zoominfo

SEPTEMBER 24, 2019

A single mistake or miscommunication can turn a customer away from your company. But, losing a customer’s trust shouldn’t be viewed as the end of the road. If you’ve lost a customer’s trust and want to get it back, keep reading! Why do customers lose trust? Customer service follow up. Let’s get into it!

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Zoominfo

MARCH 4, 2018

Tech Install Data: Sometimes referred to as technographics , this data tells you what technologies and tools your ideal buyer uses. Increased revenue: When you have a single customer view you can target prospects with the content they’re interested in using the channels they prefer—effectively closing more deals and driving more revenue.

Marketing 194

Marketing Scale Segment Channels 194

Vengreso

DECEMBER 8, 2022

Because when you have a highly motivated (and effective) sales team, then the customer experience is often better streamlined and supportive – helping to turn first-time customers into lifetime customers. This episode of the Modern Selling Podcast is brought to you by Korn Ferry. Learn more at kornferry.com/saleseffectiveness.

Customer Service 77

Customer Service Motivation Top of Funnel Customer 77

Zoominfo

OCTOBER 4, 2019

These unique characteristics then drive your entire business strategy – from branding to content creation to customer service and beyond. Do you offer personalized customer service? B2P is predicated on stellar customer service. Why should B2B companies embrace a B2P approach?

B2C 182

B2C B2B Marketing Lead Rank 182

Partners in Excellence

JUNE 9, 2021

Part of our problem in figuring out how to respond to these changes is that we continue to start from our current/historical models of marketing, selling, customer service/experience. Perhaps we can discover ways that we might work with other suppliers, together helping the customer with their problem, not just with buying our product.

Lead Rank 149

Lead Rank Channels Customer Service Sales Qualified Lead 149

The Sales Hunter

FEBRUARY 22, 2019

Customers were just a tool to help me meet my quarterly number. Over the next couple months, I’ll be sharing portions of the book here in my blog and on social media. Sales Motivation Blog. The number one issue I feel people struggle with in sales is understanding their purpose.

Motivation 200

Motivation B2C Sales Leadership Social Media 200

Zoominfo

OCTOBER 18, 2018

If you’re creating a new business website or simply optimizing existing product pages, today’s blog post is for you. Often, your product pages exist to simply introduce visitors and prospects to your goods and services—enticing them to learn more. Up until this point in the blog post, we’ve focused on language and webpage copy.

B2B 203

B2B Case Study Ideal Customer Profile Study 203

Zoominfo

APRIL 17, 2019

Marketers structure their entire strategy around moving prospects through the funnel, towards the ultimate goal of winning a new customer. In today’s blog post we not only explain why the funnel is outdated, but we also examine a more modern alternative: the flywheel. If this news comes as a shock, don’t panic. Let’s get into it!

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

Zoominfo

APRIL 15, 2018

Today’s blog post is for you! Analyze the data you have: Dig into your customer database, your CRM, and any other marketing automation or sales enablement tools. For example: Let’s say you export data on your best customers. This includes sales technology, marketing technology, and even customer service technology.

Data 170

Data Strategy Lead Rank Lead Scoring 170

Zoominfo

DECEMBER 19, 2018

As we regularly remind readers on the ZoomInfo blog—the inception of the Internet brought about the sharing of information at a never before seen rate. Today’s blog post is for you! Whether you’re just starting out with Google Webmaster Tools or you’re more advanced, there’s something for you on this YouTube channel.

Channels 220

Channels Marketing Lead Rank Outsourcing Services 220

Hubspot Sales

SEPTEMBER 19, 2019

Customizations: Sales reps should be trained on how a product can be customized for the customer’s situation. It’s important to know how a product fits in the customer’s world, no matter their circumstances. Solve for the customer. Sales reps should be trained in solving for the customer.

Hiring 144

Hiring Training Case Study Hubspot 144