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.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. Salesmanagers, what behavior are you rewarding?
Each recommendation addresses the biggest obstacles every salesmanager faces to making the number: Not enough ‘A’ players on the team. Every salesmanager is time starved. SalesManagers should be spending 75% of their time coaching their team. POST-SALES SUPPORT. Lack of quality leads. Most don’t.
Salesmanagers without even trying are very good at taking profit right out of their company. They do this because of how they handle things with their salespeople who in turn offer customers discounts. When a salesmanager places pressure, they need to do it with guidance as to how the salesperson should handle things.
Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , salesmanagement training , sales training. Get SalesBlog Updates.
Filed Under: Attitude , My Books , Networking , Sales , Success Tagged With: corporate sales training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , salesblog , the little red book of selling. I work for a large company with a large sales force.
One of the easiest things salesmanagers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”
Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. 5 Sales Training Tips for SalesManagers AND Salespeople. The success you have in sales is dependent on your level of confidence.
Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customerservice , customerservice training , gitomer , jefrrey gitomer , salesblog , selling skills. Get SalesBlog Updates.
But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customerservice. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.
If you’re a regular reader of our blog, you’ve seen quite a bit about sales productivity in the last few weeks. And for good reason—sales productivity is the theme of our 2018 Growth Acceleration Summit! This list includes some of our own blog posts, as well as some great posts from other businesses. Continue reading.
She said her boss asked her to get feedback from customers. A stupid salesperson working for a stupid salesmanager. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. Well, that sums it up. I guess it all fits.
We’ve reached out to influencers and compiled a list of the industry’s leading blogs below. Check them out regularly, sign up for their emails even, and use the information they share to skyrocket your sales results. HubSpot Sales aims to help growing businesses transform the way they sell to match the way people buy.
I think sometimes salespeople forget how maddening it to hear excuses and nonsense when they experience poor customerservice. I know it drives me insane as a sales professional. I challenge sales pros to keep their last awful customerservice experience (as a consumer) in the back of their mind. Categories.
Great customerservice is a key part of any successful business. Poor customerservice has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customerservice costs businesses around $75 billion a year. Only 5% did not share a negative customerservice experience.
These secrets will continue to strengthen your relationship with the customer — and with your senior management. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customerservice training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , salesblog , the little gold book of yes attitude.
Get SalesBlog Updates. Customer Loyalty. SalesManagement. Sales Videos. Darren says: May 18, 2011 at 7:39 pm. Speak Your Mind Cancel reply. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership. Networking. Overcoming Objections. Presenting. Social Media. Uncategorized. London, ON.
Not just in front of your own people – make sure it’s on your company’s blog, in your weekly e-magazine, and posted on your website. Get SalesBlog Updates. Customer Loyalty. SalesManagement. Sales Videos. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Categories.
Want to learn ways to help cure sick sales? Look for my next blog post. Get SalesBlog Updates. Customer Loyalty. SalesManagement. Sales Videos. Therefore, you are the best (only) person to fix it. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Speak Your Mind Cancel reply.
I told them they just gave me a great idea for a blog post. CustomerService Still Matters. When we pay for a service, we have a right to expect efficiency and courtesy. Share a customerservice experience that was either so great or so terrible that you told other people about it. Comment Here.
The salesmanager is anxious to hear how the sales call went. When you follow-up, it shows that you take your involvement seriously and you value the role the sales team plays in the success of the company. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Get SalesBlog Updates.
Why do customerservice people always have to be right? . When a customer calls and has a question, a concern, a complaint, or needs an answer, the first words out of your mouth set the tone for the transaction. appeared first on Jeffrey Gitomer’s SalesBlog. Tweet Why do salespeople always have to be right?
Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. .” ” Sales Motivation Blog. Sales Motivation: Getting Back on Track After a Bad Month. Sales Motivation: Leverage Your Best Customers.
Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. . -->. 10 Sales Motivation Quotes to Get You Going! Over the years, I’ve come up with a number of sales motivation quotes. customerservice.
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