The Sales Hunter

APRIL 15, 2014

Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting questions sales presentations selling skills' Excuse me, […].

Customer 239

Customer Consultative Selling Selling Skills Customer Service 239

The Sales Hunter

JUNE 5, 2013

If so, how is the customer responding? If your customer is responding indifferently, it’s likely you’re insulting the prospect by repeating what they already know. Do your customers bring you questions in direct response to what they might have seen on the internet? ” Sales Motivation Blog.

Customer 250

Customer Direct Response Selling Skills Motivation 250

Zoominfo

FEBRUARY 14, 2018

If you’re a regular reader of our blog, you’ve seen quite a bit about sales productivity in the last few weeks. So, to get you in the right frame of mind and prepare you for our upcoming event—we’re giving you 15 of the best blog posts about sales productivity. 6 Outdated Sales Techniques That Hurt Your Productivity. Continue reading.

B2B 176

B2B Face-to-face Sales Education 176

The Sales Hunter

AUGUST 27, 2013

The best way to engage your prospect or customer is by asking short questions. Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. ” Sales Motivation Blog. Copyright 2013, Mark Hunter “The Sales Hunter.”

Sales Process 250

Sales Process Cold Calling Consultative Selling Selling Skills 250

The Sales Hunter

AUGUST 2, 2014

This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling Consultative Selling Customer Service leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'

Influencer 241

Influencer Cold Calling Consultative Selling Video 241

The Sales Hunter

SEPTEMBER 10, 2013

Don’t prospect with those who want to make every decision by way of a committee. The more time they spend with them, the less time they’ll have to spend with good customers. ” Sales Motivation Blog. Blog Closing a Sale Customer Service leadership Negotiation Professional Selling Skills'

Customer 278

Customer Negotiation Selling Skills Customer Service 278

The Sales Hunter

NOVEMBER 25, 2013

There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. ” Sales Motivation Blog. Blog Consultative Selling Customer Service Phone Sales Tips Professional Selling Skills phone phone sales tips voicemail'

Call-back 263

Call-back Consultative Selling Selling Skills Customer Service 263

SBI Growth

JANUARY 5, 2014

If you’re going to meet that much, make sure it’s outwardly focused - all about the customer. Let customer service or post-sales support handle this. Here’s a blog post that covers the best practices on how to assess rep talent. PRIORITIZE THE PROSPECT UNIVERSE. Start the year by prioritizing the prospect universe.

Sales Management 310

Sales Management Face-to-face Decision Maker Travel 310

The Sales Hunter

MARCH 4, 2014

” Sales Motivation Blog. Blog Customer Service Professional Selling Skills Prospecting customer prospect prospecting' Copyright 2014, Mark Hunter “The Sales Hunter.” Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price.

Customer 236

Customer Selling Skills Customer Service Up-Sell 236

The Sales Hunter

OCTOBER 10, 2013

Just because we are available 24/7, we can’t expect the customer or prospect we’re trying to reach to be available 24/7. ” Sales Motivation Blog. Blog Customer Service Phone Sales Tips Professional Selling Skills Prospecting communication customer email phone tips'

Selling Skills 237

Selling Skills Customer Service Motivation CRM 237

The Sales Hunter

JULY 9, 2013

The results you achieve will vary, but the biggest thing to remember is when the customer pushes back on your price, you do have options. ” Sales Motivation Blog. Blog Closing a Sale Consultative Selling Customer Service pricing Professional Selling Skills Prospecting discount discounting price sales discounting'

Discount 244

Discount Customer Consultative Selling Selling Skills 244

Score More Sales

JANUARY 27, 2014

bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts. hire a prospecting coach. list out your selling “areas to work on” set aside weekly prospecting time. find a new audience for your product or service. offer a new service which your market wants.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

The Sales Hunter

AUGUST 29, 2013

If you aren’t sure how your product benefits customers, you need to ask them! Many people think testimonials are just used in the selling process to show prospects why they too should become customers. ” Sales Motivation Blog. Ask for feedback, and gather these testimonials so you can refer to them often.

Consultative Selling 259

Consultative Selling Motivation Selling Skills Discount 259

The Sales Hunter

SEPTEMBER 13, 2019

A few weeks ago, I received a prospecting email that contained over 15 different links. Your focus while prospecting is on uncovering a need and creating confidence. Your focus while prospecting is on uncovering a need and creating confidence. There is ZERO reason to do a presentation in the prospecting phase.

Prospecting 158

Prospecting Lead Rank Lead Scoring Conversion 158

The Sales Hunter

NOVEMBER 5, 2013

” Sales Motivation Blog. Blog Prospecting Sales Training Sales Training Tip customer service sales call sales skills selling skills' I respect you and the job you do, just as I ask you to respect me and the job I do. But that does not mean you’re my best friend.

Customer 240

Customer Call-back ACT Selling Skills 240

Zoominfo

FEBRUARY 20, 2018

Check out our recent blog post for more personalization statistics. 5. Online Customer Service. AI-based systems like chatbots and automated user flows have drastically transformed the world of customer service. Because of AI, less manpower is needed to provide excellent customer service.

Lead Rank 272

Lead Rank Churn Analysis Lead Scoring 272

Jeffrey Gitomer

APRIL 21, 2011

It never ceases to amaze me, that with all the options salespeople have, they choose to alienate, anger or cause doubt in the mind of the prospect by setting the wrong tone with their questions. And maybe the prospect feels that’s none of your business. It’s a waste of the prospect’s time. Good start.

Hiring 335

Hiring Social Media Loyalty Commission 335

Zoominfo

FEBRUARY 12, 2021

Customers do their research, ask questions, and even address customer service issues on social channels. B2B social selling is the process where salespeople use social media to connect with prospects. Write blog articles that help people solve a particular problem. What is B2B Social Selling?

Social Selling 263

Social Selling B2B Social Media Top of Funnel 263

The Sales Hunter

AUGUST 30, 2019

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

Ideal Customer Profile 187

Ideal Customer Profile Customer Customer Service Call-back 187

SBI Growth

NOVEMBER 29, 2012

Sales leaders if you want more leads in 2013, forward this blog post to your peer in marketing.). In marketing, a Persona Ecosystem is the environment of interactions that a prospect lives within. Marketers who best understand the ecosystem of the prospect have a higher likelihood of success. But this is only half the equation.

Exercises 310

Exercises Lead Rank Lead Scoring Marketing 310

SBI Growth

SEPTEMBER 15, 2013

The organizations that have adopted early have seen 3 main benefits: They’re engaging with customers and prospects earlier in their buying process. They changed their messaging to focus on customer care. They picked up 2 new clients in Q3 that were drawn to the customer service approach.

Tools 300

Tools Sales Tools Collateral Vendor 300

Zoominfo

APRIL 10, 2018

Customer Service. Did you know that an estimated 67% of consumers use social networking sites for customer service ( source )? Customers turn to social media for many reasons—to report a problem, talk about their experience with your brand, or to simply stay up-to-date on your products or services.

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Zoominfo

OCTOBER 27, 2020

Personalization allows you to make stronger bonds with customers, create more targeted and useful content, and ultimately boost sales. When you address a customer by their name, you make them feel good, and thus more likely to buy your product or service. Then, use their responses to tailor the customer experience.

B2B 246

B2B Marketing Segment Scale 246

No More Cold Calling

DECEMBER 20, 2018

Impeccable customer service and caring are just part of their culture. I mentioned I’d like to write a blog about what he did and asked if that was OK. As we enter 2019, go above and beyond for your prospects and clients. I’ve been to many meetings there. They’ve even offered to walk me down the stairs.

Hotels 282

Hotels Licensing Cold Calling Social Media 282

Pointclear

MARCH 19, 2013

Click to start video at this point — “What we try to do with EDGY is look at why business is broken,” Dan says, “not why cold calling is broken or why prospecting is broken. Treating employees, customers, and prospects as fellow human beings first influences both your tactics and your outcomes. The EDGY Strategy.

Conversion 264

Conversion Automotive Face-to-face Decision Maker 264

Understanding the Sales Force

JUNE 20, 2014

I read most of the other sales blogs too. Some of them are from companies within the Inside Sales community which, in an attempt to sell their services, are also publishing misinformation. Customer-Centric/Customer-Focused Selling Of course salespeople must be more focused on the customer and prospect.

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing Face-to-face 275

Jeffrey Gitomer

AUGUST 23, 2011

They concentrate on the system and not the prospect. Questions must demand that the prospect be encouraged to consider new information (not tell you information you could have looked up yourself). Questions are the key element in creating an “I need to buy this” thought process on the part of your prospect.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

Hubspot Sales

JUNE 6, 2022

Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. If you decide to leverage LinkedIn to guide or support your prospect research efforts, there are some key steps you should follow.

Research 128

Research Prospecting Face-to-face Twitter 128

Zoominfo

FEBRUARY 18, 2021

In their journey, prospective buyers want to know they can trust the company as much as they can trust the individuals they’re dealing with. Here are a few ways you can earn all of that from your prospects. Share your knowledge in blog articles to get people to your website. This is as true of people as it is of a company.

Social Media 227

Social Media Top of Funnel Face-to-face Conference 227

No More Cold Calling

APRIL 29, 2019

Would you be surprised to learn that prospects want the same buying experience in their business lives as in their personal lives? We all want a stellar customer experience, and we’re pissed when we don’t get it. B2B customers are just louder about it. Or blogging about it. If we’re a prospect, we go dark.

Referrals 261

Referrals B2B Sales Qualified Lead Cold Calling 261

Anthony Iannarino

AUGUST 5, 2020

You are just starting to make your prospecting calls when one of your existing clients calls you. You Are Not Customer Service. You have an operations team and some customer service or support roles paid to do that work while you work on acquiring new opportunities and new clients. You Are In a Client Meeting.

Prospecting 118

Prospecting Cold Calling Call-back eBook 118

SBI Growth

SEPTEMBER 26, 2012

This blog will focus on five ways to reduce the perception of risk associated with your solution. The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. Introduce the service or implementation team. Account management or customer service resources.

Closing 303

Closing Lead Rank Lead Scoring Customer 303

Zoominfo

OCTOBER 23, 2019

Early adopters of AI have achieved significant benefits – including increased efficiency, cost reduction, improved customer experience, revenue growth, and more. If you’re skeptical about AI, today’s blog post is for you. Only 23% of businesses have incorporated AI into processes and product/service offerings today ( source ).

B2B 247

B2B Telecommunications Forecasting Scale 247

Zoominfo

FEBRUARY 13, 2019

It’s no longer good enough to send your entire customer database the same offers. Today’s blog post answers your most pressing questions about list segmentation and explains why you should segment your lists today. The point of list segmentation is to offer your customers and prospects a more personalized marketing experience.

Segment 219

Segment Email Marketing Marketing Buyer Persona 219

The Sales Hunter

MARCH 24, 2019

Sales Motivation Blog. Mark Hunter is the author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results. You have an opportunity to demonstrate leadership. Will you choose to lead in the next problem that you face? Copyright 2019, Mark Hunter “The Sales Hunter.”

Opportunity 212

Opportunity Face-to-face Motivation Leads 212

The Sales Hunter

MAY 24, 2019

It can be a big issue when a salesperson allows their assumptions to drive the customer’s expectations. Ask any customer service department what their biggest struggle is and this is what they will tell you. This happens when the customer’s expectations do not line up with what is actually being delivered.

Sales Process 167

Sales Process Intent Referrals Customer Service 167

Zoominfo

APRIL 17, 2019

The sales funnel represents the theoretical customer’s journey to making a purchase. Marketers structure their entire strategy around moving prospects through the funnel, towards the ultimate goal of winning a new customer. Prospects enter the funnel at the top, and exit at the bottom as paying customers.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228