Remove Banking Remove Customer Service Remove Training
article thumbnail

Having a Bad Day, Just Get Over It – Part 1

Increase Sales

Yesterday I had the worst first time customer service experience ever. I visited my church’s bank to drop off the weekly receipts and the bank teller must have been having a bad day because she: Appeared to be annoyed that she had to wait on me in the drive up lane. Customers do not care about you or your problems.

Banking 144
article thumbnail

10 Reasons Why You Can’t Outsell an Incumbent

Understanding the Sales Force

It seems that nearly every time we (and our friends and colleagues) do business with a company, there is a problem and we must contact customer service. We know that most companies are failing miserably in the area of customer service and some aren’t even trying. Stop struggling. Stop losing. But get it!

Banking 149
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Deadly Sins People Make When Networking | Sales Motivation.

The Sales Hunter

One bank sent 3 people, and throughout the entire event, these 3 people spent the entire time talking amongst themselves and reaching out to nobody. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip.

article thumbnail

Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

article thumbnail

Sales Managers Have the Hardest Job in Sales | Sales Motivation.

The Sales Hunter

The money that was deposited in your bank account was a direct result of the work your salespeople did. Related posts: 5 Sales Training Tips for Sales Managers AND Salespeople. Professional Selling Skills Training: Sales Compensation and Sales Commissions. customer service. sales training. training tip.

article thumbnail

Rethinking the Value of Customer Service

SugarCRM

Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world. Usually, the more problems are solved by customer service, the more likely it is for customer engagement to increase.

article thumbnail

Stage Fright: Don't Let It Kill Your Presentation | Sales Motivation.

The Sales Hunter

She is CEO of BRODY Professional Development, a business communication and presentation skills company that offers tailored training programs, workshops, keynote presentations, and executive coaching. customer service. sales training. sales training tip. training tip. customer service.