Zoominfo

MARCH 3, 2019

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them. The post 15 Indispensable Company Research Tools for B2B Sales Reps appeared first on ZoomInfo Blog.

Research 233

Research B2B Tools Company 233

Zoominfo

JULY 16, 2019

Brands constantly design, redesign, optimize, and test their B2B websites on the never-ending journey to perfection. Take a look at the following statistics, and you’ll understand why B2B companies heavily prioritize website design ( source ): 38% of people will stop engaging with a website if the content or layout is unattractive.

B2B 232

B2B Scale SalesForce Hubspot 232

Zoominfo

MARCH 26, 2018

The differences between B2B marketing and B2C marketing run deep. Today we’re putting our differences aside because we believe, there’s a lot B2B marketers can learn from their B2C counterparts. Put the customer before the product. But, statistics show that a customer-centric approach is a better alternative.

B2C 209

B2C B2B Marketing Social Media 209

Zoominfo

OCTOBER 4, 2019

A majority of modern businesses fall into one of two categories: B2C (business-to-consumer) or B2B (business-to-business). The terms B2B and B2C are so ingrained in our vernacular that only seasoned vets will recall a time when such terms weren’t the status quo. Why should B2B companies embrace a B2P approach?

B2C 182

B2C B2B Marketing Lead Rank 182

Zoominfo

OCTOBER 18, 2018

Today’s B2B buyers conduct most, if not all, initial product research online. As a result, your company’s website and related B2B product pages are critical to the success of your organization. Often, your product pages exist to simply introduce visitors and prospects to your goods and services—enticing them to learn more.

B2B 203

B2B Case Study Ideal Customer Profile Study 203

Sales and Marketing Management

MARCH 16, 2018

The following four sales obstacles were identified as the most persistent and the most troubling for B2B companies across the supply chain. Customer retention and loyalty. It may be a bit simplistic to describe customer acquisition and retention as specific sales obstacles.

B2B 195

B2B Company Hiring Discount 195

MarketJoy

MARCH 24, 2025

This is a classic pain point for all B2B companies: how to populate their sales pipeline with leads that are actually qualified and do convert. This is where B2B lead generation services and Sales Qualified Leads (SQLs) come into play. What Are B2B Lead Generation Services? Sound familiar?

Lead Generation 52

Lead Generation Sales Qualified Lead Ideal Customer Profile Lead Rank 52

Zoominfo

AUGUST 12, 2020

On building a sales organization as sophisticated as contemporary B2B buyers …. Every B2B trade publication, analyst, and even company (Hi!) But what does the structure of a B2B sales organization look like as we enter the next decade? How Do You Improve Retention Rates for B2B Sales Teams? Today, we review.

B2B 200

B2B Lead Rank Sales Qualified Lead Top of Funnel 200

The Sales Hunter

MAY 27, 2014

This applies whether it be B2B or B2C. Having an effective relationship with the customer can go a long ways to closing the sale and, more importantly, to closing sale after sale through an […]. Blog Customer Service Professional Selling Skills customer relationships sales relationships'

Customer 255

Customer B2C Selling Skills Customer Service 255

Zoominfo

AUGUST 29, 2018

‘Emotions’ and ‘feelings’ aren’t words that come up often in the B2B world. B2B products tend to be complex and more practical than flashy– so B2B organizations often value logic and reason over emotions. . But, emotions play a larger role in B2B purchase decisions than you may realize. Enter, sentiment analysis.

Analysis 176

Analysis B2B Airlines Marketing 176

Hubspot Sales

OCTOBER 17, 2024

Regions Telemarketing Etiquette Every Salesperson Should Know B2B vs. B2C Cold Calling Best Practices Stay Compliant, Stay Successful Is cold calling illegal? B2B vs. B2C Cold Calling Best Practices Clearly, cold calling has indeed changed a lot over the years. When it comes to B2B versus. This behavior is no longer acceptable.

Cold Calling 104

Cold Calling Telemarketing B2C Guidelines 104

Zoominfo

NOVEMBER 5, 2018

Check out our tips for getting the most out of your next B2B data purchase. For a more in-depth look at selecting a data provider, check out the following blog posts: A Guide to B2B Data Sources. Try Before You Buy: B2B Data Sampling Strategies. How to Get More from Your B2B Data.

B2B 154

B2B Data Vendor Discount 154

Hubspot Sales

JUNE 30, 2020

The role of Revenue Operations is to ensure accountability and synchronicity among the goals and activities of organizations that are responsible for driving revenue, which is typically between sales, marketing, and customer service. Alignment between these three groups is especially important for B2B companies.

Revenue 141

Revenue B2B Company Strategy 141

Zoominfo

JANUARY 11, 2021

The email inboxes of B2B executives are already filled with so much marketing clutter. Yet the people who actually might be interested in buying your product or service also play a big role in your target market. Creating customer profiles for these prospects is crucial for your marketing campaigns—and in the end, your sales.

Ideal Customer Profile 162

Ideal Customer Profile B2B Buyer Persona Top of Funnel 162

Zoominfo

DECEMBER 20, 2024

The apps help businesses customize their Salesforce environment, addressing needs across sales, marketing, customer service, and finance functions. Built on a foundation of high-quality B2B data , ZoomInfo is trusted by over 35,000 companies to drive sustainable business growth and improve go-to-market strategies.

SalesForce 130

SalesForce Top of Funnel Demand Generation Agencies Intent Signal 130

SalesFuel

SEPTEMBER 10, 2024

SalesFuel® , renowned for its comprehensive market research and sales intelligence solutions, today announces the launch of its exclusive B2B BuyerSCAN. The study ensures no single industry dominates the data, providing a balanced and broad understanding of the B2B landscape. Lee Smith, CEO of SalesFuel.

B2B 111

B2B Decision Maker Ideal Customer Profile Advertising 111

Zoominfo

OCTOBER 23, 2019

Artificial intelligence may seem like a new edition to the business world– but it’s already transformed the way we sell B2B products and services. Early adopters of AI have achieved significant benefits – including increased efficiency, cost reduction, improved customer experience, revenue growth, and more. AI in Marketing.

B2B 247

B2B Telecommunications Forecasting Scale 247

Pointclear

JUNE 12, 2014

If you''re looking for some magic metric or a quick and easy fix to guaranteed success, Bob Thompson’s latest book, Hooked on Customers , is not for you. ” Bob sets the stage by providing a brief history of Customer Relationship Management (CRM) and Customer Experience Management (CEM). .”

Customer 240

Customer Guarantee CRM B2B 240

Hubspot Sales

APRIL 6, 2023

If you’re a B2B company, ecommerce is a necessity for your business. As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In this post, we highlight the top 10 for 2023: 1.

Trends 130

Trends B2B B2C Social Media 130

Sales and Marketing Management

OCTOBER 26, 2020

And this dynamic has merely accelerated a long-term trend of B2B companies shifting their sales capacity from field-based to virtual models. One major telecommunications provider in Scandinavia, for example, has migrated B2B sales to virtual channels, using marketing automation to create leads and installing an online self-service portal.

Lead Rank 339

Lead Rank Quota Face-to-face Hiring 339

Zoominfo

DECEMBER 5, 2018

For a post titled “5 Modern Tips for B2B Email Marketing”, you could title your Reddit submission “How has email marketing changed in recent years?” Offer customer service: When customers visit your subreddit, they’ll expect to interact with you directly. Key Takeaways on Reddit for B2B Marketing.

B2B 157

B2B Advertising Advertising Promotion 157

Lead411

FEBRUARY 27, 2025

The Hidden Struggle of Cancelling a B2B Data Contract: Why Some Companies Make It Hard to Leave Photo by Cytonn Photography on Unsplash When investing in a B2B data contract, businesses expect high-quality leads, seamless integrations, and reliable support. Opaque Cancellation Processes: Customers of Apollo.io and Seamless.AI

Cancellation 52

Cancellation Lead Rank Lead Scoring B2B 52

The Pipeline

MAY 31, 2013

No this is not an alternate to Timothy Ferriss’ The 4-Hour Workweek , a good read I would recommend, many applicable ideas for B2B sales pros; but this piece is about helping sales people deal with and conquer one of our biggest challenges. by Tibor Shanto – tibor.shanto@sellbetter.ca.

Face-to-face 303

Face-to-face Intent Pipeline B2B 303

Zoominfo

JANUARY 18, 2021

Modern CRM tools can now be used to manage customer relationships across the entire customer journey, which spans marketing, sales, customer service, and more. In today’s business world, the customer truly is king, and they have more buying power than ever. Or maybe you just want to decrease customer churn rates.

CRM 204

CRM Data Ideal Customer Profile Strategy 204

Zoominfo

NOVEMBER 29, 2023

There’s a seismic shift happening in B2B buying, and it’s being driven by a powerful force — generational change. The bottom line for B2B professionals: Improving your customer experience can go a long way toward acquiring and retaining younger buyers.

B2B 130

B2B Social Media Loyalty B2C 130

Zoominfo

JANUARY 12, 2021

Social media has quickly become an integral part of any B2B marketing strategy, and when it comes to your go-to-market (GTM) plan, you’re missing a crucial part of the puzzle without it. What Is A B2B Social Media Marketing Strategy? And in order to answer that question, we need to cover the fundamentals of B2B social media marketing.

Social Media 200

Social Media Media Strategy Benefit 200

Hubspot Sales

MARCH 10, 2020

Most legacy B2B pipelines had the following stages: Lead generated — (also known as lead assigned) defined a lead that met basic criteria of a contact who had interest into the product or service. Fast forward to 2020, and a good B2B sales pipeline is more than a simple process diagram and deal outline that tracks a deal status.

Pipeline 134

Pipeline Lead Rank B2B Marketing Qualified Lead 134

Sales and Marketing Management

JANUARY 16, 2019

Author: Chanan Greenberg The sales landscape is shifting – customer service is becoming the most important factor for buyers, expected to surpass both product and price within three years, according to the Customers 2020 report. So how can an organization ensure that their omni-channel approach meets buyer expectations?

Channels 259

Channels Social Media Consumer Lead Rank 259

Pointclear

FEBRUARY 27, 2014

Too often, these days, I am hearing B2B marketers mouth claims like, ”We got this new [fill in the brand] automation tool, so now we can reduce headcount.” Marketers thought that the new CRM software would solve their customer service and customer retention problems. It can’t develop value propositions.

Marketing 266

Marketing Strategy Eloqua Marketo 266

Zoominfo

MARCH 27, 2018

A quarter of Millennials are fully engaged customers, and their engagement is highly dependent on technology ( source ). Customer service interactions over Twitter have increased 250% in the last two years ( source ). On average 29% of B2B customers are fully engaged ( source ). Customer Engagement Challenges.

Customer 196

Customer Consumer Channels Customer Service 196

Hubspot Sales

JULY 15, 2020

After conducting in-depth research into 502 B2B sales teams and interviewing over 50 industry leaders , here are the top three things we have learned. Customer loyalty is more important than ever. Conventional wisdom dictates that the best way to grow a business is by attracting and converting as many new customers as possible.

Pipeline 138

Pipeline B2B Ideal Customer Profile Sales Qualified Lead 138

Zoominfo

APRIL 10, 2018

From the time social media became a viable marketing channel, B2B companies have been looking for ways to automate social processes. Today we’re covering a topic that B2B marketers have disputed for years—scripted social media. Customer Service. Experiment with different tactics to see what works best for your company.

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Zoominfo

OCTOBER 5, 2021

Make no mistake about it — today’s customers want a personalized experience. The statistics speak for themselves: 77 percent of B2B sales and marketing professionals believe that personalization builds better customer relationships. Then, use their responses to tailor the customer experience.

B2B 130

B2B Marketing Segment Consumer 130

Zoominfo

FEBRUARY 17, 2020

‘Emotions’ and ‘feelings’ aren’t words that come up often in the B2B world. B2B products tend to be complex and more practical than flashy– so B2B organizations often value logic and reason over emotions. But, emotions play a larger role in B2B purchase decisions than you may realize. Enter, sentiment analysis.

Analysis 130

Analysis B2B Airlines Marketing 130

SalesFuel

APRIL 8, 2024

SalesFuel’s Voice of the B2B Buyer found that nearly 40% of buyers conducted online research on a B2B vendor/supplier. Non-monetary benefits, such as excellent customer service, should be discussion points. The goal is to identify a very high value benefit to the customer.

Negotiation 115

Negotiation Buyer B2B Hiring 115

Score More Sales

JANUARY 27, 2014

find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customer service. bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

Zoominfo

FEBRUARY 20, 2018

5. Online Customer Service. AI-based systems like chatbots and automated user flows have drastically transformed the world of customer service. Because of AI, less manpower is needed to provide excellent customer service. And—this hasn’t gone unnoticed. And—this hasn’t gone unnoticed.

Lead Rank 272

Lead Rank Churn Analysis Lead Scoring 272