Hubspot Sales

NOVEMBER 29, 2021

Once you identify those, seek out software that can take the manual legwork out of them and free up your employees' time. Start by setting clear and reasonable expectations that your customers can count on from the start of your relationship. Make sure your customer service infrastructure is active and effective.

Margin 119

Margin Chemicals Real Estate Strategy 119

Pipeliner

MARCH 13, 2018

Customer Service might be the strings. If the players are all virtuosos—which must be the case for any world-class symphony orchestra—then the company’s customer will have a remarkable experience, just as a listener would be ecstatically moved by the symphony orchestra’s music. So, unfortunately, will the company.

Apparel 58

Apparel Fashion Benefit Enterprise 58

Zoominfo

MARCH 21, 2022

The apparel retail sector, for example, suffered employee attrition rates of almost 20%, along with fast-food and specialty retail (11%), casual restaurants (10%), and general and grocery retail (9%). However, while every major economic sector saw employees leave, some industries were hit significantly harder than others.

Quota 100

Quota Hiring Face-to-face Advertising 100

Hubspot Sales

MARCH 7, 2025

Looking at HubSpot's State of AI in Customer Service survey data: 84% of respondents say AI/automation tools will be instrumental in helping them meet customer service expectations. Now, nearly 80% of service leaders believe AI will be able to resolve the majority of tickets without a customer service rep by 2025.

Trends 45

Trends Data Government Hiring 45