Remove Analysis Remove Customer Service Remove Inside Sales
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Change Your Sales Teams Bad Habits Before 2013

SBI Growth

Recording their daily actions to the hour allows deep analysis of how they use their time. Below is a sample of the actual worksheet we gave to sales reps. The worksheet categories need to be targeted to the industry and sales role. Communicated to all customers calling customer service would speed up service.

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The Most Overlooked Job in Sales Operations

SBI Growth

Great analysis of flawed data will blow up in your face. Can customer service issue credits to an account? Who’s responsible for accounts getting “rolled-up” to a customer hierarchy? They create a new customer record in your CRM for Acme, Inc. Assign or hire someone that will be your “Data Defender” for sales.

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6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.

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Inside sales job descriptions you can steal in 2020

Close.io

In this post, we’re sharing three inside sales job descriptions that you can steal and personalize for your business in order to attract the right sales talent in 2020! Job description template: junior inside sales professional. ? Job description template: inside sales leader. ? Let’s get going.

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How to Build a B2B Sales Team Structure

Zoominfo

Better customer knowledge leads to optimized pitches which leads to more successful outreach. Inside Sales or Field Sales? (or Adoption of inside sales models has grown significantly in recent years. The idea is that sales reps prospect from central or remote locations, in a more structured environment.

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Top 13 Inside Sales Management and Automation Tools for B2B SaaS

Pipeliner

Searching for and testing dozens of services can take forever. They will help you generate quality leads and improve efficiency at every stage of B2B SaaS sales. The tool is positioned as a customer service automation tool. This allows sales teams to easily personalize customer service. Prospect.io

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“Rearranging The Deck Chairs”

Partners in Excellence

There were the traditional silos of sales, marketing, customer service, and others. And within each of those silos were subsilos, for example, field sales, inside sales, SDR/BDR, sales ops, sales enablement, and so forth. Do we even need it? Is there something we’ve missed?

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