The Pipeline

AUGUST 7, 2013

Maybe I can help you relate differently, you know when your flight is delayed, and you face getting to an important meeting late, doesn’t matter what the airline says, it doesn’t change the fact that it was late. A lack of consistency on reviewing, training and reviewing the activity and the quality of execution.

Airlines 282

Airlines Face-to-face Pipeline Coaching 282

Understanding the Sales Force

JULY 2, 2014

When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars. That''s like saying, now that we have developed a spaceship that can take private citizens to outer space, everyone shall commute to work that way. It simply became a better choice for long-distance trips.

Airlines 202

Airlines Inbound Hubspot Top of Funnel 202

Understanding the Sales Force

FEBRUARY 21, 2014

The Sold Lab portal posted this article of mine on Why Sales Training Doesn''t Work. We are talking about a driver with 42 years experience driving in the snow and a commercial airline pilot with probably 30 years experience flying in the elements. Today''s article is a follow up of sorts to this article from yesterday.

Airlines 192

Airlines Video Channels Exact 192

Bernadette McClelland

SEPTEMBER 8, 2014

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant. The Time is Now, don’t you think?

Webinar Metrics 246

Webinar Metrics Real Estate Airlines SME 246

Bernadette McClelland

SEPTEMBER 8, 2014

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant. The Time is Now, don’t you think?

Webinar Metrics 246

Webinar Metrics Real Estate Airlines SME 246

Bernadette McClelland

FEBRUARY 17, 2018

We’ve seen United Airlines as front page news a while back because a staff member dragged a man screaming from his seat. Seem need to hold on tight and be given proper training. But one thing remains fundamental – the way we treat others in our employ, on our planes, in our electorates, in our families.

Sales Leadership 281

Sales Leadership Airlines Call-back Face-to-face 281

The Pipeline

MAY 3, 2018

I recently read about two groups, one from national health care provider, the other from a leading airline. The differentiators continue to be execution, made up of a dynamic process as James highlights, and skills training. The commonality, safety, more specifically safety, and the value of time. What’s On Top.

Airlines 206

Airlines Sports Health Care Analysis 206

Score More Sales

JUNE 25, 2014

Think airline industry after 9/11. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. Collaborate with vendors and business partners to differentiate and diversify. Collaborate with your industry counterparts (some call this coopetition) where you work with a competitor for mutual gain.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

MTD Sales Training

JANUARY 27, 2017

If the airline counter agent tells you that you must pay extra for your heavy bag, don’t get angry at the agent! Your beef is with the airline’s policy (and possibly your failure to read the fine print). MTD Sales Training | Sales Blog | Image courtesy of Dollarphotoclub. Don’t misdirect your frustration.

Airlines 133

Airlines Policies Negotiation Insurance 133

Pointclear

SEPTEMBER 26, 2011

A lot of B2B marketers have chosen not to get on board the Facebook train for fear that Facebook's freewheeling culture clashes with their serious business. Southwest Airlines encourages customers to post problems on its wall and follows up with a personal outreach. Paul is a speaker, writer and B2B social media strategist.

Facebook 216

Facebook B2B Marketing Airlines 216

Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

Anthony Cole Training

NOVEMBER 20, 2012

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? After all, these lies continue to work for them, as much as the airlines' lies get us to power down our devices.

Airlines 136

Airlines Prospecting Decision Maker Vendor 136

Sales and Marketing Management

AUGUST 20, 2019

Yes, if you’re running an airline, you have to have somebody who can actually fix a plane. You see companies like Southwest Airlines, which hires for smarts, for diligence and for enthusiasm. Your message is hire smart, train well and get out of the way. 1, training. Companies that train more do better.

Airlines 136

Airlines Survey Training Industry 136

Close.io

JUNE 25, 2018

Airlines are rarely known for their customer support. But for some reason, I thought things would be different when I recently called up my airline and tried to change the details on an upcoming flight. Same type of support agent most likely with the same training. How I learned to stop taking “no” as a final answer.

Follow-up 131

Follow-up Airlines Call-back Up-Sell 131

HeavyHitter Sales

MAY 18, 2013

Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old. Martin Articles That Might Interest You:   Personality Study of 1,000 Top Salespeople What is Wrong With Your Sales Training Program The Six Real Reasons Why VPs of Sales are Fired Top Reasons Salespeople Lose Business'

Hiring 165

Hiring Airlines Penetration Twitter 165

Score More Sales

JUNE 5, 2013

From 2007 until 2011 Porter was VP of Marketing at Virgin America – which has to be anyone’s favorite airline if you’ve flown on a Virgin flight. Since the value of connection has been the foundation of my business life, I was captivated by the book, the topic, and all the side conversations about networking since then.

Networking 219

Networking Top of Funnel Lead Rank Lead Scoring 219

criteria for success

MAY 24, 2021

He later became a commercial airline pilot and university professor. He’s now the founder of Lead T a c Leadership Development , where he provides training and coaching to leaders in all industries. Based in Atlanta, Brandon incorporates his fighter pilot training into leadership development. Discussion with Brandon Williams.

Airlines 98

Airlines eBook Lead Rank Webinar Metrics 98

Understanding the Sales Force

DECEMBER 11, 2012

I present my Top Articles on Coaching Salespeople: Why Accidental Sales Training Works More Effectively. Do Prospects Lie to Your Salespeople Like the Airlines Do? Sales Process - Top 10 Reasons Why Sales are Lost. Tighter Sales Metrics at New Year Leads to Improved Success. Top 20 Kurlan Articles on Sales Coaching.

Sales Coaching 120

Sales Coaching Coaching Airlines Cold Calling 120

Customer Centric Selling

MARCH 15, 2013

Sales Training Article: Selling in the Post-Internet Age By Geoffrey James, INC. The airline industry, for example, has become almost entirely driven by price, with consumers and business people alike able to choose the lowest cost flight on a variety of websites, without using a travel agent. In some markets, this has happened.

Airlines 68

Airlines Training Travel Vendor 68

Increase Sales

JULY 11, 2013

This attitude has been demonstrated by companies such as Southwest Airlines among others. Development goes beyond the basic skill training required to ensure alignment to the strategies and processes. Within this people focus, the power of three once again emerges. Development. Measurement.

Airlines 129

Airlines Loyalty Small Business Small Business 129

Sales and Marketing Management

JUNE 22, 2020

They say the move is necessary to protect themselves against possible losses when people who have bought airline tickets, vacation packages and other goods and services seek refunds.). The sales force may need updated training in negotiation, value selling and pricing. Add value instead of cutting costs.

Margin 194

Margin Discount Airlines Incentives 194

Sales Hacker

SEPTEMBER 5, 2023

Hundreds of the world’s most innovative companies, including Uber Freight, Snowflake, Southwest Airlines and Invesco, rely on Spekit to empower their employees with real-time knowledge and training, without disrupting their day-to-day workflows.The company has raised $60M in venture funding from notable investors Craft Ventures.

Airlines 117

Airlines Face-to-face Intent Engineering 117

Grant Cardone

DECEMBER 26, 2019

She offered her a job to move up in pay and be a flight attendant for Emirates Airline. Go swim the English Channel if you must—but I suggest you invest in yourself through proper training materials so you can raise YOUR INCOME right where you are. Not long after, Maria worked a flight to Dhaka, Bangladesh which had a 24-hour layover.

Everest 118

Everest Hotels Airlines Conference 118

Sales Hacker Training

MAY 26, 2020

Sales teams need to understand the why behind their virtual selling training. That represents 55% of airline revenues. trillion that companies could have spent on new salespeople, new training, and new tools. This sentiment was first shared by Southwest’s CEO, Herb Kelleher. Scalability. Flexibility.

Benefit 122

Benefit Decision Maker Travel Airlines 122

Smooth Sale

JULY 12, 2022

Client Perspective: Should my attempt to contact the person in charge prove fruitless, likely, I will never fly on that airline again. We were scheduled to return on the same airline but were transferred to another, which was a relief. The initial message indicated that the airline had changed our flight to the day before.

Airlines 78

Airlines Hiring Hotels Customer Service 78

Allego

JANUARY 23, 2018

In a previous post, The Hidden ROI of Sales Training , I described certain ROI as being “hidden” much of the time. This particular word comes to mind because sales training teams often overlook entire categories of real business value they deliver when conducting payback analyses of their programs.

ROI 48

ROI Training Airlines Journal 48

Customer Centric Selling

NOVEMBER 13, 2013

Sales Training Article: Rethinking the Seller''s Role in Complex Sales. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. Extensive product training allowed sellers to "teach" buyers. Sign-up for a sales training workshop to learn how to sell effectively in today''s buyer marketplace.

Training 55

Training Airlines Buying Cycle Vendor 55

John Barrows

DECEMBER 12, 2018

Each year I log over 250,000 miles in the air, and with 25 training days booked in January and February 2019 will be no different. I remember recently I was annoyed at a certain airline for various reasons and I took it out on the flight attendant when she asked me to put my seat back up when it was already up. Get out of the way.

Travel 112

Travel Airlines Follow-up Engineering 112

John Barrows

AUGUST 5, 2019

He cares a lot about helping the new breed of sales professionals to get that level of training and grounding. I was getting on a plane in Ireland and air Lingus is literally one of my least favorite airlines of all time. I was frustrated with the airline all the way through as I was having kind of a rough day anyways.

Airlines 60

Airlines Call-back Intent Education 60

Hubspot Sales

FEBRUARY 8, 2018

Professional Training and Coaching: 36%. What is the average email open rate for professional training and coaching companies? From a sample of over 188,000 emails, the average open rate for the professional training and coaching category is 36%. Internet and Telecom: 40%. Jobs and Education: 32%. Legal and Government: 44%.

Industry 145

Industry Real Estate Outsourcing Services Biotechnology 145

Pointclear

APRIL 19, 2017

As a sales acceleration specialist he helps sales organizations reach peak performance fast by optimizing talent, leveraging training to cultivate a high-performance sales culture, developing leadership and coaching skills, and applying more effective organizational design. Mike is author of two of my favorite books: “ New Sales.

Conference 124

Conference Outbound Social Media PointClear 124

Sales and Marketing Management

DECEMBER 14, 2020

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Your reps won’t use the tech tools they have if they aren’t properly trained on them.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Pipeliner

SEPTEMBER 21, 2019

Using these approaches involves extensive study, which often amounts to four to five years of formal training. Pilots are definitely the highest paid in the transport sector, considering the fact that most airline companies even offer very high compensation packages that include attractive bonuses and perks. Commercial Pilot.

Real Estate 68

Real Estate Airlines Salary Tourism 68

Smooth Sale

JULY 7, 2023

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Learn more to train teams and join the advocacy program.

Airlines 78

Airlines Travel Loyalty Hiring 78

Richardson

MARCH 24, 2020

trillion and represents an estimated 55% of airline revenues. According to the Global Business Travel Association , annual global business travel spending totals approximately $1.5 This considerable expense suggests that selling organizations have operated under the idea that travel is a burdensome but inescapable cost.

Airlines 40

Airlines Benefit Travel Face-to-face 40

Mereo

JANUARY 27, 2021

How do you avoid a failure like the Airbus 380 , where the strategy for a jumbo airliner may have been sound if the organization could have overcome its unaligned, disjointed organizational dynamics and executed key parts of the plan effectively? Plus, it can be supported by a compelling integrated marketing campaign.

Strategy 88

Strategy Airlines Decision Maker Case Study 88

Shari Levitin

JUNE 16, 2022

Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. Of course, there was no Internet. I clearly remember the sign above the counter: HONOLULU. ADULTS: $350. The good news?

Airlines 62

Airlines Hiring Negotiation Construction 62