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Do Prospects Lie to Your Salespeople Like the Airlines Do?

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan We've all been on planes when they tell us to put our electronic devices into airplane mode so that the devices - your laptops, ipads, ipods, kindles and phones - do not send a radio signal looking for a connection. Continue the sales process with these conditions in place (Emotionally Involved).

Airlines 269
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United Airlines Uses Customer Service This Way to Impact Sales

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I was returning from New Orleans on an airline I had previously decided never to use again. It isn''t rocket science, but it does reflect poorly on recruiting, selection, management, onboarding and training. Want a good sales book to read?

Airlines 214
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How Gamification Will Impact Your Sales Initiatives

SBI Growth

Perhaps you: Rolled out a new sales process. Changed your sales compensation plan. This article will give you the best practices to implement impactful sales initiatives. To assist you further, sign-up for SBI’s Sales & Marketing Research Review here. Included in this is the Sales Gamification Overview.

Lead Rank 321
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Make Your Sales Force Your Loyalty Program

Sales and Marketing Management

Author: John Larson A few weeks ago I was having lunch with a friend, a successful executive who has run large sales organizations for three different companies. In the B2B world, your sales force is actually your loyalty program. She is a forceful executive with clear ideas of how “things should be done.”

Loyalty 290
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Perception Is All That Matters for Your Sales

The Sales Heretic

Every business speaker, blogger, podcaster, columnist, and comedian owes a huge debt of gratitude to United Airlines. In forcibly dragging a paying customer off an overbooked plane at Chicago’s O’Hare airport, United has given us all great content to use on stage, in print, and online.

Airlines 217
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What the Sales World Can Learn from Marathon Participants

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Earlier this week the world was once again focused on the city of Boston and the 118 th running of the Boston Marathon. Consider the length of time that a runner must train to prepare for running a 26.2-mile Consider the length of time that a runner must train to prepare for running a 26.2-mile

Airlines 285
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Book Review: The Gamification Revolution

SBI Growth

The concept of gamification is catching on in B2B sales and marketing. Their book does an excellent job of explaining what gamification is and how it can be applied to drive a sales result. How many of you have rolled out a sales initiative only to have low adoption in the field? Commercial negotiation- think sales training.

Lead Rank 310