Remove Airlines Remove Sales Remove Sales Management
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Do Prospects Lie to Your Salespeople Like the Airlines Do?

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan We've all been on planes when they tell us to put our electronic devices into airplane mode so that the devices - your laptops, ipads, ipods, kindles and phones - do not send a radio signal looking for a connection. Continue the sales process with these conditions in place (Emotionally Involved).

Airlines 269
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United Airlines Uses Customer Service This Way to Impact Sales

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I was returning from New Orleans on an airline I had previously decided never to use again. Want a good sales book to read? Check out this list of the best sales books to read this summer. United has been in the news for their horrible customer service before.

Airlines 214
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Seven Steps to Success for Sales Managers – Book Review

The Pipeline

If sales and selling is the last of the black arts, then sales management lurks in its darkest corners. As with other aspects of sales, there is no shortage of advice, ensuring no shortage of fluff. Many sales books will address similar topics, but Max adds the layer of joy that many in sales miss.

Hiring 180
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How Gamification Will Impact Your Sales Initiatives

SBI Growth

Perhaps you: Rolled out a new sales process. Changed your sales compensation plan. This article will give you the best practices to implement impactful sales initiatives. To assist you further, sign-up for SBI’s Sales & Marketing Research Review here. Included in this is the Sales Gamification Overview.

Lead Rank 321
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What the Sales World Can Learn from Marathon Participants

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Earlier this week the world was once again focused on the city of Boston and the 118 th running of the Boston Marathon. An additional 20% of the sales population is good, but not great. If you forecast a sale, and it goes to a competitor, management says, “too bad.”

Airlines 285
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Book Review: The Gamification Revolution

SBI Growth

The concept of gamification is catching on in B2B sales and marketing. Their book does an excellent job of explaining what gamification is and how it can be applied to drive a sales result. How many of you have rolled out a sales initiative only to have low adoption in the field? Commercial negotiation- think sales training.

Lead Rank 310
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What To Do On a Branch Visit

SBI Growth

Most top sales executives travel. Multi-national organizations plus complex sales equals airline miles. This article tells the sales leader how to spend time, their most precious commodity. The sales manager to walk you through how he uses the CRM tool (on his computer!). You need a framework for thinking.

Airlines 297