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Do Prospects Lie to Your Salespeople Like the Airlines Do?

Understanding the Sales Force

Do the airlines and the FAA seriously expect us to believe that when there is no WiFi on the plane our devices will interfere with navigation but when there is WiFi on the plane the devices won't interfere? After all, these lies continues to work for them, much as the lies the airlines use continue to get us to power down our devices.

Airlines 269
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United Airlines Uses Customer Service This Way to Impact Sales

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I was returning from New Orleans on an airline I had previously decided never to use again. It isn''t rocket science, but it does reflect poorly on recruiting, selection, management, onboarding and training. Want a good sales book to read?

Airlines 214
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What the Sales World Can Learn from Marathon Participants

Understanding the Sales Force

Consider the length of time that a runner must train to prepare for running a 26.2-mile Someone training for a marathon should run up to 50 miles per week. So perhaps, our top 6% is the group that takes selling as seriously as those runners that train for a marathon. That won’t happen until we raise the bar on sales management.

Airlines 285
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How Gamification Will Impact Your Sales Initiatives

SBI Growth

Most sales initiatives have 3 steps: Concept – determine what will get done and why. Launch – train the team. Your sales team is brought into a room and hooked up to the proverbial fire hose. Your sales managers check the “launch” box. Your sales reps leave excited. There is a key step missing: Impact.

Lead Rank 321
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Book Review: The Gamification Revolution

SBI Growth

Commercial negotiation- think sales training. For example, I am Executive Platinum on American Airlines (level) and have 512,000 miles (points). For example, a sales manager can be awarded Karma points by sales reps for helping them be successful. Expressive- think campaign design.

Lead Rank 310
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I have lied…

Bernadette McClelland

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant.

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I have lied…

Bernadette McClelland

Advisor Beliefs Leadership Questions Sales Thought Leadership awareness Belief-ability Increase Sales Modern Day Salesperson Sales Managers Sales Training Trusted Advisor' Either you are going to tell stories that spread like these 3 have, or you will become irrelevant.