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Understanding the Sales Force by Dave Kurlan We've all been on planes when they tell us to put our electronic devices into airplane mode so that the devices - your laptops, ipads, ipods, kindles and phones - do not send a radio signal looking for a connection. Prospects must think that salespeople are morons. Scary stuff!
The same can be extended to the airlines where the virus won't spread if you are unmasked with your mouth open to eat or drink, but will most certainly spread if you are sitting with your mouth closed without a mask. Have you or your salespeople ever been told by a prospect that they can't:
One chance encounter I had was on an airline flight from Dallas to Boston when a country star, in the seat next to me, woke me for no apparent reason. If you play your cards right, follow the sales process and use a consultative approach, they may not need to talk with anyone else!
As people ascend from their quarantine, fix up their hair, and realize their sales, or specifically quota retirement, needs attention. It’s too early to tell the long-term impact on sales and selling. Start by aligning yourself with the right people, both in the sales tribe, more beyond. How typical for the tribe. Who To Follow?
Don’t kid yourself — the prospect with whom you’ve set up a meeting knows more about you than you realize. Not a whole lot, but it allows people from airline employees to customs agents to police and others to determine if you can proceed. Copyright 2012, Mark Hunter “The Sales Hunter.”
Many years have passed since that day and I've had the opportunity to talk to hundreds of prospects and sales people about their prospects. Here is a guest blog from Sales Development Expert, Author and Highly Recognized Leader in Sales Force Evaluations - David Kurlan. The answer to that question is: YES!
Real-world sales may start online, but the real connection and success happens offline, in the real world. I love Southwest Airlines and I love reading Spirit Magazine. In business, some seemingly insignificant cyber contacts can translate into real-world job prospects, or even (gasp!) Are they afraid of a sleazy sales pitch?).
This is content that aligns with the prospects buying process. It pulls prospects through the buyers journey faster Your internal team has more product knowledge than any 3rd party content writer. That this is how the new buyer wants to buy before talking to our sales reps. How do you inject adoption?
In fact, Kavadellas, CEO of Georgia-based Orasi, a software developer, reseller and consulting firm, was scheduled to play a round with a client and a prospect the day after we spoke with him in November for this story. But Kavadellas recognizes the golf course doesn’t suit everyone as an effective setting for a sales meeting.
Understanding the Sales Force by Dave Kurlan. Last week, when speaking on the Inbound Stage at Inbound14, my topic was Hiring for the Inbound Sales Role. I asked the question, "Is this a sales or a marketing role?". The audience desperately wanted this to be a hybrid - someone who could do both the marketing and the sales.
I love Southwest Airlines. I actually believe that this big airline cares about me. Every year I receive a birthday card from Southwest Airlines. How are you including your clients, prospects, and colleagues in your family? I recently had a birthday (no tears, I’m glad about it!). Life is high touch.
Understanding the Sales Force by Dave Kurlan Yesterday, I read an article that was very consistent with what I was complaining about last week when I wrote The One Thing Missing From the New Way of Selling. I have tremendous respect for the article''s author, Mark Roberge , who has built a great sales force over at Hubspot.
Social listening is the process of listening to conversations between customers and prospects on social media platforms in order to gain insights about your brand and industry. You learn how your prospects and customers respond to different types of content, what topics they get excited about, and so much more.
The challenges of quarantine deepen in sales, where lead-generation from cold calls and emails is essential. Will my prospects be open to it? The longer answer is yes, but… It is OK to reach out to prospects, but it should be done in a respectful, empathetic way. Sales is not a zero-sum game. How do I start?
Understanding the Sales Force by Dave Kurlan There are probably topics which I've written about more often than coaching salespeople, but none that are more important nor have greater impact than coaching salespeople. I present my Top Articles on Coaching Salespeople: Why Accidental Sales Training Works More Effectively.
When you prospect by referral, you treat all customers like gold. We complain about consumer experiences all the time—the phone company that lies about your mobile phone charges, the gas company that puts unknown charges on your bill, your internet provider that no one likes because they make promises and never deliver, and the airlines.
I recently read about two groups, one from national health care provider, the other from a leading airline. The piece – SalesBlocks – Engineering Sales – starts by James sharing “I am an engineer who found sales and fell in love. The commonality, safety, more specifically safety, and the value of time.
Over the last couple of months I’ve spoken to a number of experienced sales leaders and senior sales reps who were contemplating their next career move. It hard times for salespeople and sales managers over 50 today. Younger sales managers fear older reps are burned out from too many years “carrying the bag.”.
United Airlines announced last week a new cheap fare that does not allow ticket holders to carry on any luggage. Their reasoning is they want to attract customers who are now attracted to the ultra low fare airlines like Spirit. Check out at this link a great article by Benjamin Zhang at Business Insider regarding […].
Social listening is the process of listening to conversations between customers and prospects on social media platforms in order to gain insights about your brand and industry. You learn how your prospects and customers respond to different types of content, what topics they get excited about, and so much more.
You can pass the time by watching movies “edited for airline viewing” or spend hours thinking you’ll finally master Candy Crush. A coach can help you excel in your sales career! Copyright 2018, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Interesting tidbit: The probability of selling to a new prospect is 5–20%. Done wrong, these strategies can seriously vex your prospects and customers and negatively impact your brand through perceived irrelevance and what can come across as a plan to “push more product for the sake of pushing more product.”. In an image….
Time for Sales and Event Teams to be Equal Partners. Before Covid, sales meetings were moving more online anyway, but now there may be quite a long time before face-to-face meetings start up again. Sales needs to sit up and embrace these new opportunities to develop new business in a new way. How Sales Will Need to Adjust.
They say the move is necessary to protect themselves against possible losses when people who have bought airline tickets, vacation packages and other goods and services seek refunds.). Although the shock to sales is widespread, companies are wrestling with different challenges. Add value instead of cutting costs. 4 smart steps.
Many sales leaders are already preparing for a future where effective virtual selling is a normal, ongoing business practice. A sales team equipped with virtual sales skills strengthens your business continuity plan in three ways. However, this requires buy-in from the sales professionals. Fast Implementation.
Why should company interactions with current and prospective customers or clients be any different? Ditch the checklist – Before every takeoff, airline crews verbally work through an extensive checklist. No matter the context, all relationships begin with a “handshake moment,” whether literally or figuratively?—?those
Your transportation logistics client that generated 80% of their business from the airline industry has seen Avianca, Compass and Virgin Australia simply disappear. But Jet Blue and American Airlines, also your client’s customers, are active and pursuing cargo business to replace their crushing passenger revenue losses. Lasting bonds.
And rightfully so, we’re primarily concerned with our clients and prospects. The international transportation logistics client that generated 80% of their business from the airline industry. But in the interest of time, rapid sales team brainstorming events can be just as productive. In sales, we do love our love frameworks.
Today we’re going to talk about a prospect’s dreams. One person that a lot sales folks follow and resonate with that is this archetype is Tony Robbins. If you are selling to your prospects as a magician, you have to figure out how to tell them about their dreams and aspirations.
In fact, Kavadellas, CEO of Georgia-based Orasi, a software developer, reseller and consulting firm, was scheduled to play a round with a client and a prospect the day after we spoke with him in November for this story. But Kavadellas recognizes the golf course doesn’t suit everyone as an effective setting for a sales meeting.
The more time you spend on manual tasks, like researching prospects or creating personal sales reports, the less time you have for selling activities, like prospecting or following up with buyers. Here are the best 15 bots for sales professionals. Best Bots for People Who Work in Sales. Purpose: Sales insights.
Interesting tidbit: The probability of selling to a new prospect is 5–20%. Done wrong, these strategies can seriously vex your prospects and customers and negatively impact your brand through perceived irrelevance and what can come across as a plan to “push more product for the sake of pushing more product.” Not too shabby.
When it comes to events, many small business owners and sales reps struggle with the same challenge: Getting prospects and customers to attend. Yet, in-person or virtual event participation is often a critical component of networking, building relationships, and offering value to prospects ahead of a sale.
Social Commerce Will Give Prospects New Shopping Options Take one scroll through Instagram and TikTok and you're guaranteed to come across one item you can buy. Omnichannel Sales Will Grow Omnichannel sales simply means a multichannel approach to sales that aims to provide customers with a seamless shopping experience.
By the time an airline pilot receives that confirmation from the control tower, you can bet that a pre-flight safety checklist has been performed. What is the prospect’s current situation? What are my business development goals for this client or prospective client? Both for you, and your prospect.
I was recently asked to share my views of the impact of Big Data, business intelligence, and data analytics in sales. We are only beginning to scratch the surface in leveraging Big Data, particularly in sales. One area is in providing sales with “Intelligent Leads.”
The proposal in the sales process is the last moment we get to bridge our relationships from prospects to clients. Yes, even in business-to-business emotional intelligence has a critical role to play in the sales cycle. Think of this as the sale after the sell. So why do so many people get this critical step wrong?
Many market success stories can be traced to strategic sales and marketing shifts initiated by perceptive business leaders. Commercial airlines that previously transported only passengers shifted their operations to focus on moving cargo. New world, new sales strategies. Let’s give a nod to the obvious: People drive sales.
Concerned about how to find new and profitable prospects to develop and maintain your customer base? Then stop stressing over how to do it and attend this live, 60-minute Audio Conference that I’m delivering in two weeks and learn how to cold call and prospect like a sales champion. Below are the details. PROGRAM BENEFITS.
Back in those days, we purchased airline tickets at the airport ticket counter. Years ago, a large hospitality company hired my team to build a comprehensive training program for over one hundred of their sales sites. While some focused on sales activities, many focused on sales ethics. Putting Sales Ethics Into Practice.
Three continents in 10 days, sitting in yet another airline lounge waiting my next flight. So if we know these things, why do so many companies continue to ignore this, and treat customers and prospects as idiots? I’ve been away from the blog for a bit. There are two I’ve just deleted from my inbox.
In this post, we’re going to share 15 sales strategies for hotels to help you ensure your property stays fully booked for a big part of the year. But first, let’s look at the sales team's responsibilities. Table of Contents What do hotel sales teams do? 15 Essential Hotel Sales Strategies What do hotel sales teams do?
Sales people always seem to be busy and on the “go.” However, doing this during all our downtime is time and opportunity wasted–and I see too many sales people doing this. Does the plan give us the opportunity to significantly compress the sales cycle. We seem to always be in motion, always doing something.
If you’re an avid traveler like me, you’ve probably lost count of how many flights you’ve taken in your life, only to be reflected in your airline member status or the stamps (old-school) in your passport. “Well,” said Kris pointedly, “He’s actually one of my Sales Directors.
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