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We realized that for the foreseeable future, instead of having 12 field people and 10 inside, we really had 22 insidesales reps. Learning to manage sales virtually versus the way we’d done it historically was going to be a learning curve,” Kavadellas said. Is it necessary to trainsales reps on new skills?
It''s a great description of how their salespeople and many inside salespeople operate. It describes mostly young, social salespeople, who sell inside and to marketers who are also mostly social sellers. When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars.
Think airline industry after 9/11. How can this impact sales? Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Lori speaks, writes, trains, and consults with insidesales teams in mid-sized companies. When will you start?
We realized that for the foreseeable future, instead of having 12 field people and 10 inside, we really had 22 insidesales reps. Learning to manage sales virtually versus the way we’d done it historically was going to be a learning curve,” Kavadellas said. Is it necessary to trainsales reps on new skills?
Looking at badly handled calls, many of us are aware that 86% of customers would prefer not doing business with a company again if a single call is badly handled, but still many companies put inexperienced, poorly trained staff at the front end of their business. Worst of all, when you have a problem, you can’t get it resolved easily!
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