Understanding the Sales Force

JULY 2, 2014

It''s a great description of how their salespeople and many inside salespeople operate. It describes mostly young, social salespeople, who sell inside and to marketers who are also mostly social sellers. When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars.

Airlines 202

Airlines Inbound Hubspot Top of Funnel 202

Score More Sales

JUNE 25, 2014

Think airline industry after 9/11. How can this impact sales? Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Lori speaks, writes, trains, and consults with inside sales teams in mid-sized companies. When will you start? Increase Opportunities.

Marketing 217

Marketing Airlines Ideal Customer Profile Construction 217

Sales and Marketing Management

DECEMBER 14, 2020

We realized that for the foreseeable future, instead of having 12 field people and 10 inside, we really had 22 inside sales reps. Learning to manage sales virtually versus the way we’d done it historically was going to be a learning curve,” Kavadellas said. Trends that are here to stay.

Outsourcing Services 279

Outsourcing Services Face-to-face Travel Lead Rank 279

Sales and Marketing Management

DECEMBER 14, 2020

We realized that for the foreseeable future, instead of having 12 field people and 10 inside, we really had 22 inside sales reps. Learning to manage sales virtually versus the way we’d done it historically was going to be a learning curve,” Kavadellas said. Trends that are here to stay.

Demand Generation Targets 120

Demand Generation Targets Outsourcing Services Face-to-face Travel 120

Pipeliner

AUGUST 14, 2018

Along with the rest of the world, sales has become increasingly complex, too. Where once there was simply a couple basic hats—a “salesman” and the manager—today we have field sales, inside sales, SDR sales, vertical sales, horizontal sales, and much more.

Airlines 60

Airlines Pipeline Trends CRM 60

Jonathan Farrington

JULY 12, 2013

Recognizing all the moments of truth in your company will allow you to address weaker areas easily – for example, Jan Carlzon of SAS identified almost 1000 moments for customers using his airline. He then set his senior managers the task of improving each of these by just 1%, resulting in a substantial increase in service! Bon w/e a tous!

Customer Service 36

Customer Service Oracle Customer Airlines 36

Sales Hacker

MARCH 16, 2020

You start with this airline subscription offer, you don’t start from the seats sold. RELATED: The Advanced Guide to Inside Sales: Strategy, KPIs, and Tools for Success. Another mantra here is that the Go-To-Market fundamentals and the KPIs are completely changing. You start from recurring revenue.

Revenue 92

Revenue Scale Face-to-face Industry 92