Sales Hacker Training

MAY 29, 2020

What’s your customer service horror story? The customer service that was so bad, no discount or Black Friday deal could entice you back. According to a report by American Express , more than half of all Americans have scrapped a planned purchase because of bad service. What Is a Customer Satisfaction Crisis?

Customer 89

Customer Social Media Twitter Churn 89

Lessonly

NOVEMBER 11, 2020

One thing though that I have not learned in my time here and could’ve told you coming into this job is that customer service matters. However, before working here, I had no idea how much it matters or why winning in the future will require great service and support. Here’s why customer service training software matters.

Customer Service 26

Customer Service Software Software Training 26

Smooth Sale

JULY 11, 2024

Choose whether you want to provide services for business travel, luxury travel, family-friendly vacations, or adventure packages. Specialization can improve customer service and loyalty by focusing your marketing efforts and developing more profound expertise. Learn more to train teams and join the advocacy program.

Travel 91

Travel How To Ideal Customer Profile Tourism 91

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The largest passenger airliner in the world was severely degraded and had probably lost 50% of system networks and 65% of the aircraft’s roll control.

Airlines 54

Airlines Engineering Transportation Call-back 54

John Barrows

OCTOBER 14, 2019

When you are getting ready to call the airline for example and get the automated bot on the phone. With higher level stuff, the human is worth more than any other way of dealing with a situation in sales or customer service. How annoying is that? If the FAQs on a website don’t help you but there’s no support.

Scale 77

Scale Airlines Social Media Sales 77

Hubspot Sales

MARCH 15, 2019

There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. Small businesses can attract rare candidates by having a positive culture, a strong career track, and well-trained, unbiased recruiters. "A

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145

Smooth Sale

DECEMBER 18, 2018

Long ago, airlines went out of their way to ensure passenger comfort. Advertising for one airline did preach that it was the best way to fly. Incorporate the idea of projecting what you preach into sales training for teams. In the spirit of the upcoming holidays, enjoy the following stories! Not the Only Way to Fly.

Airlines 60

Airlines Loyalty Hiring Commission 60

Lessonly

NOVEMBER 10, 2021

There is no greater place to witness customer service do’s and don’ts. As one of the newer Lessonly by Seismic employees, I’ve been paying a little more attention to customer service experiences than I had in the past—even while sipping my Starbucks latte during a long layover. Number one? Number two?

Training 26

Training Customer Service Airlines Exact 26

Jonathan Farrington

MARCH 6, 2012

The Value of Service & Those “Moments of Truth” Published by Jonathan Farrington at 12:39 pm under General. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone. So what is the value of good customer service?

Airlines 36

Airlines Customer Service Promotion Inbound 36

Product Management University

FEBRUARY 1, 2017

For example, a spike in oil prices a few years ago prompted a series of fuel conservation and new revenue initiatives for airlines that then dictated spending priorities in engineering, marketing, customer service, and many other operational departments. No one makes it easier than Proficientz.

Marketing 40

Marketing Airlines Proposal Engineering 40

Lessonly

DECEMBER 18, 2019

What makes training videos so good, and what can you apply when creating your own? This post is the second in a series on using videos in training. The first post explored six reasons why you should consider adding videos to your training strategy. . To help you find nuggets of inspiration for your next training video.

Examples 30

Examples Video Training Airlines 30

LeveragePoint

SEPTEMBER 21, 2018

“Have you looked at the operating efficiencies and reduction of management headaches that outsourcing customer service would provide? Our airline furniture is better designed, more comfortable and 20% lighter. With others, we have delivered 15-20% in operating cost savings. Too good to be true?

Account Based Marketing 20

Account Based Marketing Account Lead Rank Lead Scoring 20