Remove Advertising Remove Customer Service Remove Research
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The Importance of B2B Social Selling

Zoominfo

Customers do their research, ask questions, and even address customer service issues on social channels. B2B professionals are using social media in the same way that B2C consumers are using it: they’re doing research, educating themselves, and establishing relationships with vendors who can help them.

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Manage Smarter 265 — Developing Your Mindset for Business Success with John Marvin

SalesFuel

Growing up in Western Kansas, John Marvin initially pursued a career in marketing and advertising and shares his journey from being fired to adopting a new mindset, then transitioning to pharmaceutical sales at the suggestion of his father, a family physician.

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The Economic Collision of Customer Service and Social Media

Increase Sales

No longer must he or she hang on for minutes to speak to your customer service department. Today, social media has expanded communication and has created a very loud and significant economic collision with customer service.

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Organic Social Marketing:  The Secret to Your Client's Success

SalesFuel

Up to 65% of businesses use organic social for premarketing research. Organic social has always been a great way for brands to show they are committed to customer service. In some cases, businesses are also pulling back on paid social advertising. This knowledge can help guide the kind of posting that should be done.

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Why Third-Party Reviews Should Be Part of Your Go-To-Market Strategy

Sales and Marketing Management

Over time, advertising has become flashier and exaggerated. More Trusted Than Advertising. First-party reviews, collected by the company itself, are ratings and feedback provided by customers or experts upon receiving a product or service from a company or researching that company. Use Google as a research tool.

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The Ultimate List of Marketing Podcasts

Zoominfo

According to the show notes on iTunes, The eCommerce Marketing Podcast walks you through everything that goes into eCommerce marketing — from inbound marketing to paid advertising to conversions. Join the scrappy, skeptical Adweek news team as we debate the highs and lows of creativity, advertising, marketing, media, and technology.

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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

And those more engaged employees always are a welcome boost to your customer service arsenal. Listening to Employees Like Customers. Companies routinely use smart information to create opportunities for personalized engagement, and they can evaluate employee engagement the same way they evaluate customers.

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