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The Economic Collision of Customer Service and Social Media

Increase Sales

The customer has evolved from being King or Queen to being an Internet socially connected King or Queen. No longer must he or she hang on for minutes to speak to your customer service department. Today, social media has expanded communication and has created a very loud and significant economic collision with customer service.

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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

And those more engaged employees always are a welcome boost to your customer service arsenal. Listening to Employees Like Customers. Companies routinely use smart information to create opportunities for personalized engagement, and they can evaluate employee engagement the same way they evaluate customers.

Data 218
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3 Keys to an Effective Digital Selling Strategy

Sales and Marketing Management

Digital selling yields the best results when companies offer consistent experiences across all channels, including brand image, media releases, client presentations, customer service, and product engagement. EY found that the increase in products and services available to B2B buyers in recent years has made them more discerning.

Strategy 166
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Top 8 Facebook Marketing Tips for Small Business

SocialSellinator

According to Facebook's official report, there are over 90 million small businesses there. That's because it's a quick and efficient way to reach out to prospects and share your business updates with local customers. Easily one of the top tips is the lookalike audience and it's is one of Facebook advertising's best features.

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Discover What Drives B2B Decisions with SalesFuel's Groundbreaking New B2B BuyerSCAN™ Market Intelligence

SalesFuel

43% of B2B Buyers in business services industry are willing to pay a premium for superior customer service. The B2B BuyerSCAN report is divided into several critical sections, including a Marketing Profile, which details the marketing plans, business challenges, and purchasing tendencies of surveyed companies.

B2B 111
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The B2B Marketer’s Ultimate Guide to Reddit

Zoominfo

r/advertising. /r/Entrepreneur. Invest in Reddit Advertising. But, there is one way to give your posts an added boost without fear of repercussion—Reddit Advertising. As with any advertising program, Reddit Advertising has a unique set of pros and cons. r/marketing. /r/advertising. r/Entrepreneur. /r/SEO.

B2B 157
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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

And those more engaged employees always are a welcome boost to your customer service arsenal. Listening to Employees Like Customers. Companies routinely use smart information to create opportunities for personalized engagement, and they can evaluate employee engagement the same way they evaluate customers.

Data 180