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Mastering Sales Strategies (video)

Pipeliner

This approach reflects the ongoing nature of customer relationships and emphasizes the importance of nurturing these connections over time. Attract The first step is to attract potential customers through various means, such as: Advertising: Utilize targeted ads to reach your ideal audience.

Video 116
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The Importance of B2B Social Selling

Zoominfo

Customers do their research, ask questions, and even address customer service issues on social channels. It’s not advertising. It’s not even you following hundreds of thousands of people in the hopes that someone will see your message and call you. Nobody likes advertising, and people look for ways to avoid it.

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Unlocking E-Commerce Growth Strategies (video)

Pipeliner

Instead of the typical upsell tactics, he suggests asking customers, “What was the one thing that almost made you not buy?” ” This approach provides invaluable insights into potential friction points in the customer journey. Matthew suggests prioritizing the customer experience to establish trust.

Video 96
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Creating Differentiation with Simply Excellent Customer Service

Leading Results Rambings

So I cashed in my groupon and boxed up my tapes according to their instructions, and sent them off. Now, trusting the postal service with your only copy of a memory is a little nerve wracking. And over the course of the next three weeks, I got the following messages letting me know how my memories were progressing through the process.

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The Ultimate List of Marketing Podcasts

Zoominfo

Each episode runs less than an hour and contains the following segments: Content marketing in the news, rants and raves, and this old marketing example of the week. Join the scrappy, skeptical Adweek news team as we debate the highs and lows of creativity, advertising, marketing, media, and technology. Check it out! Listen here.

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Organic Social Marketing:  The Secret to Your Client's Success

SalesFuel

Up to 65% of businesses use organic social for premarketing research. Organic social has always been a great way for brands to show they are committed to customer service. In some cases, businesses are also pulling back on paid social advertising. This knowledge can help guide the kind of posting that should be done.

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3 Ways Customer Data Can Increase Workplace Efficiency

Sales and Marketing Management

And those more engaged employees always are a welcome boost to your customer service arsenal. Listening to Employees Like Customers. Companies routinely use smart information to create opportunities for personalized engagement, and they can evaluate employee engagement the same way they evaluate customers.

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