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The Importance of B2B Social Selling

Zoominfo

Customers do their research, ask questions, and even address customer service issues on social channels. It’s not advertising. Nobody likes advertising, and people look for ways to avoid it. So don’t treat this like an advertising channel. B2C selling has dominated social media for the last 10+ years.

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Jeffrey Answers a Question on Cold Calling | Real World Sales Wisdom

Jeffrey Gitomer

What better way to gain respect, cosmic debt, word-of-mouth advertising, and reputation? Send a once a week, value-based message to existing and prospective customers. For the past decade, my weekly email magazine, Sales Caffeine , has been a major source of value to my customers and revenue to me. Give referrals.

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The Economic Collision of Customer Service and Social Media

Increase Sales

The customer has evolved from being King or Queen to being an Internet socially connected King or Queen. No longer must he or she hang on for minutes to speak to your customer service department. Today, social media has expanded communication and has created a very loud and significant economic collision with customer service.

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11 Ways to Improve Your Website with Artificial Intelligence

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5. Online Customer Service. AI-based systems like chatbots and automated user flows have drastically transformed the world of customer service. Because of AI, less manpower is needed to provide excellent customer service. And—this hasn’t gone unnoticed. And—this hasn’t gone unnoticed.

Lead Rank 272
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Upcoming Webinar, PROVE IT: Testimonials that Sell

Jeffrey Gitomer

This is not just a new era of marketing and sales but a golden era for advertising.” Time to “Put the big girl panties on and deal with it!” ” – Nancy. “I’m finding the webinars very informative. ” – Scott. “I truly enjoyed the webinar yesterday!

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Apple iPad vs. Microsoft Surface… But I’m #3! Can I Still Win?

The Sales Hunter

Salespeople are quick to say how they could be more successful if they only had great advertising supporting them. Cry all you want, but using advertising as a reason for your success or failure does not make you a great salesperson. Let the big boys advertise all they want. It makes you an order taker.

Microsoft 161
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The Ultimate List of Marketing Podcasts

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According to the show notes on iTunes, The eCommerce Marketing Podcast walks you through everything that goes into eCommerce marketing — from inbound marketing to paid advertising to conversions. Join the scrappy, skeptical Adweek news team as we debate the highs and lows of creativity, advertising, marketing, media, and technology.