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2021 Awards: Allego Honored for Tech Innovation, Service, Workplace Culture

Allego

In doing so, the company garnered the attention of several organizations during 2021, winning awards and accolades for its technology, customer service, and workplace culture. It’s an honor to have been recognized for the work we’ve done, and we’re thankful for our partners and customers who’ve joined us on this journey.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Top Sales Training Trends to Watch in 2022

Janek Performance Group

If 2020 was the year of the pandemic, 2021 was the year sellers adapted and turned the tide. From these conversations, our ongoing research, and studying the marketplace, we’ve seen the emergence of training trends that we implemented in 2021 and expect will grow in 2022. In addition, training materials needed to adjust.

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Highspot Ranked a Fastest Growing Company in North America on the 2021 Deloitte Technology Fast 500™

Highspot

Global customer adoption, product innovation and category momentum drive strong growth that earned placement for third consecutive year. 17, 2021 /PRNewswire/ – Highspot , the sales enablement platform that improves sales performance, today announced it ranked No. Stevie Award for Customer Service Department of the Year.

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Reflections on 2020 and A Message of Thanks, Optimism and Hope for 2021

Sell Integrity

Companies have been looking for ways to not just upskill and build competence but also unlock people’s confidence in themselves, in what they do and in the value they bring to their customers. In 2020, we also launched a new training solution to help sales teams master the world of virtual selling.

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5 Retention Strategies That Don’t Work Without Killer Customer Service Skills

Lessonly

I don’t know about you, but I think customer service roles get a bad rap. The stereotypical customer service agent is just listening to customer complaints, resolving help tickets without a whole lot of passion, and troubleshooting basic problems. What is customer service really about?

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Your 2021 Sales Enablement Platform Buyer’s Guide (+10 Tools to Consider)

Sales Hacker

The mandate for sales enablement is to increase the effectiveness of their go-to-market (GTM) strategy by providing coaching, training, and introducing sales enablement platforms and tools. Choose people from diverse backgrounds who have worked in sales, marketing, customer service, operations, and training.