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Automated Data Hygiene: 2019 Database Maintenance

Zoominfo

Although we’ve said it before, we feel it’s worth repeating: Prospect and customer data is the most critical asset a B2B organization can own. Think about it, without contact information, how would you sell, market, or provide quality customer service? The Impact of Bad Data on B2B Sales. Contact us today to learn more.

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How Aligning Sales And Customer Service Helps You Win

Miller Heiman Group

It’s a buyers market, even in B2B sales. One way that sellers can work on improving buyer perception and exceeding those expectations is to consider the role that service plays in B2B sales. Let’s start by considering how customer perception has evolved in the past few years. Customer Loyalty: The Secret to Success.

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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. Sales and customer service teams are not immune to these larger trends. Benefits of Remote Sales and Customer Service Teams. Running a successful remote sales team requires 3 things: Communication. Coordination.

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2019 Best Sales Tips from the Vengreso Leadership Team

Vengreso

Practice makes perfect, and when it comes to sales, the leadership team at Vengreso has a lot of practice under its belt. Vengreso’s leaders, or the “Fantastic Eight” as Mario calls them, share their best sales or sales leadership tips for 2019 in the video below. Vengreso’s Best Sales Tips for 2019.

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Why Do I Have Bad Customers?

The Sales Hunter

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

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Sales Leadership and the Questions You Ask

The Sales Hunter

How well do your questions push the customer’s thinking? Sales leadership is about the customer seeing you differently than every other salesperson. Sales is about taking the customer to a different level. If you just satisfy their basic needs, you are not selling your service to the customer.

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How Important is Credibility to the Sales Process?

The Sales Hunter

It can be a big issue when a salesperson allows their assumptions to drive the customer’s expectations. Ask any customer service department what their biggest struggle is and this is what they will tell you. This happens when the customer’s expectations do not line up with what is actually being delivered.