Remove 2019 Remove Customer Service Remove Prospecting
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Automated Data Hygiene: 2019 Database Maintenance

Zoominfo

Although we’ve said it before, we feel it’s worth repeating: Prospect and customer data is the most critical asset a B2B organization can own. Think about it, without contact information, how would you sell, market, or provide quality customer service? Our stance on B2B data is no secret. Contact us today to learn more.

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Should I Have a Presentation to Share When I Am Prospecting?

The Sales Hunter

A few weeks ago, I received a prospecting email that contained over 15 different links. Your focus while prospecting is on uncovering a need and creating confidence. Your focus while prospecting is on uncovering a need and creating confidence. There is ZERO reason to do a presentation in the prospecting phase.

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2019 Best Sales Tips from the Vengreso Leadership Team

Vengreso

Vengreso’s leaders, or the “Fantastic Eight” as Mario calls them, share their best sales or sales leadership tips for 2019 in the video below. The Vengreso leaders, or the 'Fantastic Eight' as CEO @M_3Jr calls them, share their best tips about #Sales and #SalesLeadership for 2019. Vengreso’s Best Sales Tips for 2019.

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The Best 10 Web Chat Tools in 2019

Hubspot Sales

And 90% of consumers rate an "immediate" response as important or very important when they have a customer service question. Speed is everything for today's buyers and customers. Web chat tools can be used at almost every stage of the customer lifecycle. It can be customized to fit your site's theme and language.

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Why Do I Have Bad Customers?

The Sales Hunter

Instead, the problem hits customer service or others in the company first. A customer makes a major purchase based on their belief that it will do something, because that’s what the salesperson told them. Too often, customer service just offers a kind gesture to appease the customer, and life goes on.

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The Importance of B2B Social Selling

Zoominfo

Customers do their research, ask questions, and even address customer service issues on social channels. B2B social selling is the process where salespeople use social media to connect with prospects. B2C selling has dominated social media for the last 10+ years. But that doesn’t mean B2B has to miss out on all the fun.

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How Important is Credibility to the Sales Process?

The Sales Hunter

It can be a big issue when a salesperson allows their assumptions to drive the customer’s expectations. Ask any customer service department what their biggest struggle is and this is what they will tell you. This happens when the customer’s expectations do not line up with what is actually being delivered.