Zoominfo

FEBRUARY 12, 2021

B2C selling has dominated social media for the last 10+ years. Customers do their research, ask questions, and even address customer service issues on social channels. Sell Like a B2C Champ with B2B Social Selling. But that doesn’t mean B2B has to miss out on all the fun. What is B2B Social Selling?

Social Selling 263

Social Selling B2B Social Media Top of Funnel 263

Cincom Smart Selling

APRIL 12, 2021

Beyond using a CRM (customer resource management software) to simplify the salesperson’s job, how can the digital version of the lean concept connect to and complement selling , especially when there are so many different definitions for digital lean? How Lean Principles Apply to Customer Experience. A lot, actually.

B2C 119

B2C Customer Retail Customer Service 119

Zoominfo

FEBRUARY 12, 2021

B2C selling has dominated social media for the last 10-plus years. Customers do their research, ask questions, and even address customer service issues on social channels. But that doesn’t mean B2B has to miss out on all the fun. What is B2B Social Selling? Create your own content.

Social Selling 100

Social Selling B2B Social Media B2C 100

Cincom Smart Selling

APRIL 12, 2021

Beyond using a CRM (customer resource management software) to simplify the salesperson’s job, how can the digital version of the lean concept connect to and complement selling , especially when there are so many different definitions for digital lean? Increasingly, repeat business hinges on customer service. A lot, actually.

B2C 62

B2C Customer Retail Customer Service 62

The Sales Hunter

FEBRUARY 22, 2019

When you have the ability to change a person, whether it be B2B or B2C, you want to do it. Copyright 2019, Mark Hunter “The Sales Hunter.” With relationships as the goal, you should be more aggressive, because you know there are people out there that you can impact. Send me all your thoughts, feedback and questions on the content.

Motivation 200

Motivation B2C Sales Leadership Social Media 200

Miller Heiman Group

MARCH 6, 2020

In the 2019 World-Class Sales Practices Study , Miller Heiman Group, now part of Korn Ferry, found that sales organizations’ customer retention dropped by 3%. Meanwhile, the percentage of organizations reporting deep customer relationships declined by 4%. The Impact of a Bad Customer Experience.

Customer 76

Customer B2C Retention B2B 76

Sales and Marketing Management

MARCH 8, 2020

CMO research from 2019 found that 54% of B2B marketer respondents said they do not use or have not tried AI. While B2B service companies are the top user of AI for content personalization (62.2%)?—?and B2C companies dominate when it comes to using AI for most marketing activities. when a prospect is open to engage or buy).

Top of Funnel 218

Top of Funnel Marketing Scale Forecasting 218