Zoominfo

AUGUST 2, 2018

Today’s B2B blog post round-up features content about sales productivity, influencer marketing, buyer personas, and much more. August 2018 B2B Blog Post Round-Up. 5 Common Myths About Sales Productivity. The sales floor is a high-pressure, results-driven environment– which is why so much emphasis is placed on sales productivity.

B2B 100

B2B Buyer Persona B2C Trade Show 100

Sales Hacker

FEBRUARY 8, 2019

The remote sales force and customer service team is officially here. Sales and customer service teams are not immune to these larger trends. Benefits of Remote Sales and Customer Service Teams. Running a successful remote sales team requires 3 things: Communication. Coordination.

Customer Service 78

Customer Service Lead Rank Lead Scoring Guidelines 78

Zoominfo

MARCH 3, 2019

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. In fact, access to the right research tools and information can make or break your ability to identify target accounts, personalize a sales pitch, and ultimately, close deals. Final Thoughts Regarding Research Tools for Sales Reps.

Research 233

Research B2B Tools Company 233

Hubspot Sales

JUNE 30, 2020

Sales-marketing alignment is a hot topic for most sales and marketing organizations and has been since the beginning of business. Here on the HubSpot blog, we’ve published several posts outlining ways sales and marketing organizations can work better together. Customer Turnover Rate. Sales Cycle Time.

Revenue 141

Revenue B2B Company Strategy 141

Zoominfo

OCTOBER 27, 2020

Make no mistake about it—today’s customers want a personalized experience. The statistics speak for themselves: 77% of B2B sales and marketing professionals believe that personalization builds better customer relationships. It Boosts Sales And Conversions. It Improves Customer Experiences.

B2B 246

B2B Marketing Segment Scale 246

Sales and Marketing Management

JUNE 10, 2019

The Service Recovery Paradox has been well documented in consumer settings, but only recently validated for the B2B environment. The inevitable customer service failure needn’t incite panic or dismay. and positively influence even your most angry and bitterly disappointed customers.??. The importance of a good apology.

Loyalty 234

Loyalty Remedy Journal Study 234

Zoominfo

FEBRUARY 14, 2018

If you’re a regular reader of our blog, you’ve seen quite a bit about sales productivity in the last few weeks. And for good reason—sales productivity is the theme of our 2018 Growth Acceleration Summit! 6 Outdated Sales Techniques That Hurt Your Productivity. 3 Scary Smart AI Tools That Will Boost Sales Productivity.

B2B 176

B2B Face-to-face Sales Education 176

The Sales Hunter

DECEMBER 26, 2018

I am grateful for the opportunity to share my insights on sales, business and life. It’s hard to believe how quickly 2018 flew by! Don’t forget a coach can help you excel in your sales career. Copyright 2018, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Motivation 146

Motivation Coaching Influencer Opportunity 146

Sales Hacker

MARCH 5, 2019

Last year, we started a new Sales Hacker tradition: the Top 50 Awards. Most other sales awards end up going to the most popular influencer. The Sales Hacker Top 50 is different. These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their behavior in 2018.

Hiring 76

Hiring Ideal Customer Profile Scale Lead Rank 76

Zoominfo

JULY 2, 2020

Closing more sales. Slow time to action: Sales teams spend a lot of time looking for contact information, which cuts into the time they have to actually make a touchpoint with a potential customer. Automation works, but only as fast the sales rep can identify the correct person to reach out to, and how to contact them.

Marketing 246

Marketing Webinar Metrics Reachforce Top of Funnel 246

Hubspot Sales

MAY 10, 2018

The reality of sales today is people are skeptical of companies and sales reps. They don’t care about your vision or data, they want to hear what your customers have to say. In fact, a 2018 HubSpot survey showed 77% of respondents research brands before they engage with them. They’re reading about you online -- now.

Churn 111

Churn Hubspot Top of Funnel Customer Service 111

Babette Ten Haken

DECEMBER 10, 2018

As you read these top 5 Workforce Collaboration blog posts from 2018, ask yourself this one question. Collaborative Workplace Experiences create Better Customer Experiences. Confusing Customer Service Delivery with Customer Experience Delivery. 2 Ways We create unforgettably Innovative Customer Experiences.

Ideal Customer Profile 64

Ideal Customer Profile SME Hiring Retention 64

Alice Heiman

MAY 23, 2019

In May of 2018, Salesforce reported that 57% of sales reps didn’t hit their sales goals. Fortunately, by the end of 2018 things were looking up. Only 46% of sales reps didn’t hit their goals. If, like most companies, nearly 50% of your sales reps missed their quota, don’t despair. Leading for Sales Success.

Ideal Customer Profile 127

Ideal Customer Profile Webinar Metrics Top of Funnel Strategy 127

Zoominfo

APRIL 17, 2019

But, sales and marketing organizations must resist this instinct in order to constantly adapt to changing markets, new technologies, emerging trends and so on. We’re speaking, of course, of the sales funnel. The sales funnel represents the theoretical customer’s journey to making a purchase. The Sales Funnel.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

Hubspot Sales

MARCH 31, 2020

I don't see love or sales strategies on that list. Second, a sales strategy's success can be, too. Second, a sales strategy's success can be, too. There's no guarantee that your sales strategy will always deliver the results your business needs. In 2017 , Nike's sales growth hit a standstill. The results?

Strategy 103

Strategy Pivotal Retail Consumer 103

The Brooks Group

DECEMBER 31, 2018

2018 was a big year for The Brooks Group. The Brooks Group is in the business of helping companies meet and exceed their growth expectations through world-class sales effectiveness. The Brooks Group is in the business of helping companies meet and exceed their growth expectations through world-class sales effectiveness.

Training 56

Training Hiring Ideal Customer Profile Scale 56

Babette Ten Haken

DECEMBER 27, 2018

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. My little post ended up placing fourth out of thirteen entries in the 2018 Customer Experience Update MVP Awards in the category of Organizational Alignment and Company Culture. is available on Amazon.com.

Ideal Customer Profile 61

Ideal Customer Profile Customer SME Positioning 61

Babette Ten Haken

NOVEMBER 22, 2018

Starting in 2012, I realized that while my Sales Aerobics for Engineers® Blog continues to win awards, the blog focuses on far more than topics which are exclusively sales-related. However, that little word, “sales” in the blog title, skews expectations about the Business Purpose behind the blog. is available on Amazon.com.

Ideal Customer Profile 70

Ideal Customer Profile SME Retention Pivotal 70

SBI

MARCH 5, 2019

Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service. Machine Analysis – Brainshark’s AI-Powered Engine for Sales Coaching and Practice – Honored for Improving Sales Effectiveness and Results. Best use of AI for coaching of sales reps.”.

Customer Service 50

Customer Service Sales Enablement SAP Analysis 50

Partners in Excellence

JANUARY 15, 2018

This isn’t the result of sales people being sloppy with what they are doing, it is the unwitting end result of the complexity built into too many of our organizations. The worst case we’ve seen was 72% voluntary attrition in the first 12 months a sales person is on board.

Sales Management 57

Sales Management Face-to-face ACT Up-Sell 57

Crunchbase

MARCH 6, 2020

I’ve worked my way up the sales ladder by keeping a pulse on up-and-coming startups – always looking out for the latest funding rounds and companies with impressive growth signals. By the time a company reaches Series D or higher, it’s a household name every sales rep has on their radar. HQ: Copenhagen, Denmark.

Health Care 120

Health Care Enterprise Enterprise Remedy 120

Zoominfo

DECEMBER 21, 2020

Increasing a company’s reach has long-term implications for finding new customers and creating greater visibility — and even stability — for products. This can be a fine balance to achieve, as you need to ensure you keep current, loyal customers on side while impressing and persuading customers in the new region.”.

Lead Rank 211

Lead Rank Company Apparel Lead Scoring 211

SBI

FEBRUARY 26, 2019

Wins Six Stevie® Awards, Including Two Gold in 2019 Stevie Awards for Sales & Customer Service. Chorus.ai , creator of the number one conversation intelligence platform for high-growth sales teams, was presented with six Stevie® Awards in the 13th annual Stevie Awards for Sales & Customer Service.

Customer Service 50

Customer Service SAP Hiring Customer 50

SBI

SEPTEMBER 12, 2018

I’ll be at the Sales Enablement Soiree at the Four Season’s hotel on Thursday the 27th all day. To help you with that mission, we’re naming our top 20 Sales Tech Twitter handles to follow during this epic Dreamforce 2018. Go beyond sales enablement to create a sophisticated selling experience that buyers value.

Vendor 106

Vendor InsideView Hotels Hiring 106

Hubspot Sales

MARCH 20, 2020

Sales coaching is all about looking forward and developing your people. High-revenue growth companies are seeing the payoff; 54% of high-performing companies are using sales coaching more than in the past, and 60% use sales coaching as an integrated part of a sales training program. A survey of 330 U.S.

Sales Coaching 133

Sales Coaching Research Coaching Sales Methodology 133

Babette Ten Haken

DECEMBER 13, 2018

Lots of organizations spend a lot of money on content creation to promote the sales of their products and services. The post One Millimeter Mindset™ 2018 Collaborative Storytelling Blog Review appeared first on Babette Ten Haken. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Engage Selling

DECEMBER 6, 2018

At the end of every presentation, call, meeting, or strategy session, the fundamental pillar behind whether or not you create great sales and a thriving organization comes … Read More » We’ve talked repeatedly, especially this year, the importance and value of your relationships.

Meeting 84

Meeting Strategy Customer Service Loyalty 84

Carew International

JANUARY 2, 2019

In the world of professional sales and among Carew blog readers, customer relationships, communication skills and negotiations insights were among the hot topics that defined 2018. Click on the links below to read our most popular sales and leadership blogs of 2018: 3 Barriers to Successful Negotiations.

Negotiation 42

Negotiation Customer Service Objections Examples 42

Crunchbase

MAY 14, 2020

Maybe you’ve just landed your first sales job (In this economy? or maybe you’ve been in sales for years and are looking for a little inspiration. Either way, this list of top sales leaders can help you find the people who might just change the way you do your job. . Head of partnerships at Sales Hacker. Godard Abel.

Top of Funnel 132

Top of Funnel Scale Twitter LinkedIn 132

Pipeliner

MARCH 8, 2018

How Sales Can Become More of a Strategic Weapon. Recorded on 8th March 2018 9am PST. Sales as a strategic weapon. What are the biggest challenges salespeople face when trying to put their sales game to a higher strategic level? What does that really mean? Hosted by John Golden and Martha Neumeister. Episode Questions.

Social Media 98

Social Media Face-to-face Education Media 98

Hubspot Sales

JULY 15, 2020

As businesses continue navigating the challenges that have resulted from the COVID-19 pandemic, many sales leaders are wondering the best path forward. One of the toughest changes sales leaders need to adapt to is the dramatic impact the events of 2020 have had on win rates. Customer loyalty is more important than ever.

Pipeline 138

Pipeline B2B Ideal Customer Profile Sales Qualified Lead 138

Zoominfo

SEPTEMBER 1, 2019

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Pipeliner

DECEMBER 15, 2017

At Flannery Sales Systems, we just finalized work with three of our customers on their 2018 sales plans. To ensure that all critical items are in place for a successful 2018, here is a checklist that can be utilized by senior executives and sales leaders. The post 2018 Plans are Set–Time to Execute!

Face-to-face 45

Face-to-face Penetration Compensation Territories 45

Babette Ten Haken

DECEMBER 12, 2018

Customer retention is a business growth, expansion and sustainability strategy. Yes, sales people usually get all the glory. However, in reality, customer retention is firmly in the hands of everyone else in the organization who usually is not part of the customer acquisition process. is available on Amazon.com.

Retention 61

Retention Ideal Customer Profile Customer SME 61

Zoominfo

MARCH 15, 2018

2. How to Set Prospect Expectations During the Sales Process. Picture this: A sales rep and a prospect begin the last of several meetings in the hopes of making a deal. Everything has gone smoothly so far, and both the sales rep and prospect expect to leave the meeting satisfied. 4. 6 Sales Metrics to Track in 2018.

Account Based Marketing 113

Account Based Marketing B2B Prospecting Lead Generation 113

Hubspot Sales

MARCH 23, 2020

Here, we'll learn how to cater a sales strategy to the four generations currently wielding the most purchasing power in the United States — Baby Boomers, Generation X, Millennials, and Generation Z. Sales Tips for Baby Boomers. In 2018, an estimated 73 million Boomers were living in the United States controlling roughly $2.6

Social Media 110

Social Media Buyer Persona Retail Study 110

A Sales Guy

DECEMBER 21, 2019

I never expected the level of success Gap Selling would have or the impact it would have on readers sales careers, it’s been amazing to read about. Let’s get to the impact of GAP Selling since integrating it at the end of 2018: Avg Sale improved from $45k in 2018 to $105K in 2019. — Eric.

Hiring 88

Hiring Promotion Retention Trends 88