The Sales Hunter

MAY 8, 2013

Recently I did some training for a large organization. This customized training involved a number of sessions over a few days. It was in-depth training covering several selling techniques. What was most encouraging is how the client was even surprised by the positive results of the training.

Customer 224

Customer B2C Customer Service Selling Skills 224

The Sales Hunter

APRIL 30, 2013

You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

Customer 269

Customer Cold Calling Customer Service Consultative Selling 269

Score More Sales

JANUARY 27, 2014

find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. become more proactive with customer service. bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts.

Lead Scoring 281

Lead Scoring Lead Rank Hiring Ideal Customer Profile 281

SBI Growth

NOVEMBER 8, 2012

Customer service does not touch prospects at all. A company’s information about existing customers is vast. Sales, marketing, and customer service talk to customers every day. Train the sales team on how to reduce the risk associated with buying your products. Information flow is rich.

Customer Service 288

Customer Service Account Survey ACT 288

The Sales Hunter

JULY 9, 2013

Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' ” Sales Motivation Blog.

Examples 221

Examples Consultative Selling Selling Skills Customer Service 221

The Sales Hunter

AUGUST 12, 2013

Nearly everyone I’ve trained on this idea has found it works and ultimately leads to not only more sales, but to better and bigger sales. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling Customer Service Professional Selling Skills Prospecting prospect prospecting sales process'

Sales Process 229

Sales Process Consultative Selling Selling Skills Customer Service 229

The Sales Hunter

NOVEMBER 5, 2013

Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Prospecting Sales Training Sales Training Tip customer service sales call sales skills selling skills' I respect you and the job you do, just as I ask you to respect me and the job I do. But that does not mean you’re my best friend.

Customer 240

Customer Call-back ACT Selling Skills 240

Understanding the Sales Force

APRIL 7, 2014

Customer Service, where the focus may be upselling and/or cross-selling, has been around for ages. This is all fairly simple in concept but executing is more difficult because inside salespeople have been trained to be efficient, not consultative. Inside salespeople have been trained to do one thing well, not multiple things.

Consultative Selling 297

Consultative Selling Inside Sales Top of Funnel Funnel 297

Score More Sales

JULY 23, 2013

When I was at the Smarter Commerce Global Summit in Nashville this year, I wrote about the news that Watson would be starting to use AI expertise to help in customer service applications. For starters: How do you get trained in your company – in a methodical way, or as you fly by the seat of your pants?

Lead Scoring 178

Lead Scoring Lead Rank Quota Customer Service 178

Score More Sales

DECEMBER 2, 2013

We’re helping them solve customer service issues faster with higher satisfaction rates. . Second , share something about your company- like: I’m with Clickko and we work with some of your peers in broadcast such as x, y, and z. Top Ten Tips for Voicemail Success in Sales.

Inside Sales 230

Inside Sales Lead Scoring Lead Rank Call-back 230

Your Sales Management Guru

DECEMBER 3, 2012

Sales Leadership: 2013 Sales Theme. At this time of the year everyone is working on your sales business plans for 2013 and finishing budgets and forecasts. It may appear on your internal letterhead, made into a banner and hung in your sales area and used to reinforce your training programs.

Sales Leadership 82

Sales Leadership Incentives Incentive Motivation 82

Allego

FEBRUARY 4, 2020

We’re proud to announce that Allego has been nominated for a 2020 People’s Choice Stevie Award for Favorite Customer Service. The Stevie Awards for Sales & Customer Service are open to organizations worldwide and recognize the achievements of sales, customer service, and call center professionals.

Customer Service 17

Customer Service Customer Lead Rank Lead Scoring 17

Score More Sales

JANUARY 28, 2014

For a company that received over 6,800 patents just in 2013 – the future in analyzing and interpreting data has all the growth potential ahead. From a personal standpoint: Will customer service get better at companies, restaurants, and retail? (I What will be interesting will be the results that come from it all.

Data 208

Data Health Care Retail Lead Scoring 208

The Sales Hunter

MARCH 1, 2013

Recently I was doing training session for a group of sales managers and we got on the topic of hiring and what are the qualifications of a good hire. Hire on attitude and train the skill. I can’t train on attitude. Copyright 2013, Mark Hunter “The Sales Hunter.” Reason is simple. Do yourself a favor.

Hiring 234

Hiring Motivation Positioning Groups 234

Score More Sales

JANUARY 21, 2014

Whether you are in sales, customer service, or leading a company – you have hundreds, if not thousands of things to think about. At the end of the week, you would have done lots of things INCLUDING these three “big rocks” you identified as wins to accomplish. Why Do This?

Lead Scoring 236

Lead Scoring Lead Rank Compensation Outbound 236

Score More Sales

OCTOBER 18, 2013

These items above are a basic minimum in 2013 (heading into 2014) for a seller. Many systems now connect to proposal tools, email systems, web landing pages, customer service logs, and just about anything that would matter to customer-facing reps.

CRM 193

CRM Ideal Customer Profile Top of Funnel Lead Scoring 193

Understanding the Sales Force

JUNE 20, 2014

Only one company can have the best product or service. Only one company can provide the best customer service. The only way to change people''s minds is with very effective, highly-trained, relevant, up-to-date, consultative salespeople [ read this article for more on that ]. It''s probably not you. What to do?

Consultative Selling 275

Consultative Selling Inside Sales Lead Nurturing Face-to-face 275

Understanding the Sales Force

JANUARY 6, 2014

The good news was that with time (30 months), higher expectations, along with some training and much better coaching, his goals were achievable. I am the entire sales department, service department and customer service department for our company." [ Note - he is a bit over impressed with himself ]. "My Not a chance.

Hiring 205

Hiring Call-back Groups Sales Management 205

Score More Sales

MAY 28, 2013

Instead of keynotes all about how great the idea of Big Data will be, there was a treasure trove of stories on how data – big and small – is transforming and improving customer service, response times, interaction with customers and buyers, and improving bottom line revenues.

Company 208

Company Film Study Lead Scoring 208

Increase Sales

JANUARY 28, 2013

One of the reasons I enjoy this conference is because of the lodging accommodations and excellent customer service. Even though I do consider myself the customer from hell because of my small business brand expectations, I also appreciate that people must be trained on the job especially when they are using technology.

Small Business 151

Small Business Small Business Customer Infusion 151

The Sales Hunter

FEBRUARY 8, 2013

Copyright 2013, Mark Hunter “The Sales Hunter.” If I were making a sales call, I would have more questions on the list, but you get the idea. I’m confident by having a list you follow you will increase the ROI you receive from the sales calls you make. ” Sales Motivation Blog.

ROI 234

ROI Meeting Motivation Sales Meeting 234

Increase Sales

AUGUST 7, 2013

Yet for some sales teams especially those establishing new vertical markets or with new solutions (products or services), creating a vision statement for the sales team may actually be beneficial. The crystallization of clarity is so critical to business growth within any department be it sales, customer service to operations.

Exercises 132

Exercises Small Business Small Business Coaching 132

Hubspot Sales

OCTOBER 29, 2017

In 2013, American companies alone spent $164.2 billion on training and development, including external providers, internal expenses and tuition reimbursement, according to The American Society for Training and Development. Clearly, if your team needs sales training, there's a lot of options out there. 5) Brian Tracy.

Channels 112

Channels Video Training Hiring 112

The Sales Hunter

JANUARY 3, 2013

Copyright 2013, Mark Hunter “The Sales Hunter.” Over the years, I’ve found these two guidelines to be quite accurate and people have told me they have been able to achieve far greater results than they expected by following them. Sales managers reading this — try it! Salespeople reading this — try it!

Account 204

Account Prospecting Guidelines Compensation 204

Sales Training Connection

MAY 3, 2013

They expect the sales people to understand how their products can help deliver a better solution for customers – for example, to provide the imagination and insights to: manufacture products more quickly. improve the customer service experience. ©2013 Sales Horizons, LLC. improve product quality. shorten order times.

Competition 101

Competition Training Sales Leadership Customer Service 101

Delicious Sales

MAY 2, 2012

Training (4995). Customer Service (995). Customer (6670). 2013 (4691). THE SALES HUNTER AUGUST 12, 2013 Is Your Sales Process Slow or Fast? Topics Major Topics. Sales (12918). Marketing (6398). Prospecting (4539). Tools (2872). Sales Management (2614). Software (1035). Inside Sales (849). Channels (799).

Lead Rank 99

Lead Rank Leads360 Lead Scoring Top of Funnel 99

Sales Training Connection

OCTOBER 6, 2013

Another common situation is when the salesperson has the relationship with the customer but given the call’s agenda, brings a person with expertise needed for the meeting – expertise such as technical, product, manufacturing, or customer service. ©2013 Sales Momentum ®.

Training 119

Training Benefit Customer Service Examples 119

Sales Training Connection

JUNE 24, 2013

Some ways in which companies can increase revenues through operating more efficiently are: increasing the number of sales by processing more orders faster, reducing the number of orders lost to the competition by improving customer retention, expediting new pricing announcements, and improving customer service.

Proposal 114

Proposal Remedy Retention Maximizer 114

Sales Training Connection

APRIL 24, 2013

Now it is possible to differentiate by added value such as customer service. In the end a common situation is – you’re in a market where the competition is equal, good enough or better than you if viewed strictly from a product and service perspective. Get sales training in the game. ©2013 Sales Horizons, LLC.

Competition 109

Competition Pivotal Training Compensation 109

Sales Training Connection

OCTOBER 21, 2013

They expect the sales rep to provide new ideas, imagination, and insights to: manufacture products more quickly, improve product quality, shorten order times, or improve the customer service experience. If you found this post helpful, you might want to join the conversation and subscribe to the Sales Training Connection.

Face-to-face 97

Face-to-face Competition Account Engineering 97

Sales Gravy

DECEMBER 18, 2020

Brian: Why I Started My Business I was in corporate life from the time I graduated college in 2000, all the way up until 2020, and the last four jobs that I had in the corporate world were inside sales and customer service. Then between 2013 and 2015, I moved into more of a pure sales role where I was cold calling.

Prospecting 98

Prospecting Cold Calling Pivotal Incentive 98

Jonathan Farrington

NOVEMBER 13, 2012

My intention is to produce a free new white paper, which will be ready for distribution on December 31st – “The FIVE Most Significant Challenges Facing Every Company Everywhere in 2013″ and today, I can give you a flavor … Challenge One: Finding the Opportunities.

Face-to-face 38

Face-to-face Sales Qualified Lead Webinar Metrics Retention 38

Crunchbase

MAY 14, 2020

Abel’s wealth of knowledge in the software as a service space is demonstrated by not only his success at G2, but his previous work; he founded and led BigMachines, a leading SaaS CPQ company, to its acquisition by Oracle in 2013 for over $400 million. CEO of JBarrows Sales Training. VP of Sales Training at Vector Solutions.

Top of Funnel 132

Top of Funnel Scale Twitter LinkedIn 132

Jonathan Farrington

JULY 12, 2013

In this post, I want to cover just two issues which your company faces in retaining customers: • The true value of exceptional customer service. • Moments of truth. Looking around, it’s easy to see how many companies have developed customer service strategies using the telephone. Bon w/e a tous!

Customer Service 36

Customer Service Oracle Customer Airlines 36

Customer Centric Selling

SEPTEMBER 20, 2013

Sales Training Article: Top Sales Tool for 2014. Understanding how your customers are evolving and determining whether your sales team is keeping pace 3. Let''s look at a few examples of how the BPM has been used in 2013. They changed their messaging to focus on customer care. A year later, it will be business as usual.

Sales Tools 45

Sales Tools Tools Training Collateral 45

Velocify

MARCH 5, 2013

Small business expert Rieva Lesonsky recently wrote that 2013 will be a year that small businesses “go for it” with small business optimism rising. But small businesses have an advantage too; they are known for their personalized customer service, generating repeat and referral business and for their relentless pursuit of the American dream.

Small Business 73

Small Business Small Business Leads360 CRM 73

Smooth Sale

MAY 30, 2018

The story of Spiro began with a movie, but we’ll get to that in a minute… In 2013, one of Spiro’s co-founders, Adam Honig, sold his company that he had spent 15 years building to a very large firm. And he found himself in a job that wasn’t completely satisfying.

CRM 94

CRM Hiring Forecasting Call-back 94