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If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. They play a key role in the sale process, but I believe strongly salespeople and customerservice people are to be doing two different tasks. ” Sales Motivation Blog.
A new year will soon begin and one resolution you need to make to yourself is to not make any excuses in 2013. Make 2013 the year it all comes together. Right now is the time to start organizing the key objectives of each quarter in 2013. You have a sense as to what will or will not happen in 2013.
It seems every salesperson is focused on what their goals are for 2013. Nothing wrong with that, but don’t forget about your customer’s goals. Make it a key part of every sales call over the next 30 days to find out what your customer’s goals are for 2013. ” Sales Motivation Blog.
As you look at 2013, challenge yourself to not set targets and goals based on what the economy says you should or should not be able to do. Let’s all go out and make 2013 not just a good year. Copyright 2013, Mark Hunter “The Sales Hunter.” Same thing for us in our job. ” Sales Motivation Blog. .
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService Professional SellingSkills Prospecting Sales Motivation elevator speech prospecting sales motivation sellingskills video video sales tip'
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Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative SellingCustomerService Professional SellingSkills Prospecting competition desired outcomes video sales tip' ” Sales Motivation Blog. .
The more time they spend with them, the less time they’ll have to spend with good customers. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService leadership Negotiation Professional SellingSkills' ” Sales Motivation Blog.
You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService Phone Sales Tips Professional SellingSkills phone phone sales tips voicemail' Voicemail messages are an effective tool if used properly and it starts by not doing the stupid stuff.
Help your customers achieve what seems unreachable. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService pricing Professional SellingSkills Prospecting Sales Motivation customercustomerservice prospecting' And that’s what sales is all about.
” Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Cold-Calling Consultative SellingCustomerService Professional SellingSkillscustomercustomerservice' ” Sales Motivation Blog.
Check out the below video to better understand what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService leadership Motivational Sales Speaker Professional SellingSkills Sales Motivation sales motivation sellingskillsselling strengths video video sales tip'
I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService Professional SellingSkills Prospecting customer sales sellingskills video sales tip'
You likely will learn ways you both can benefit: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Professional SellingSkillscustomer thankful' Stronger relationships mean more opportunities to learn about them and their needs. ” Sales Motivation Blog. .
Check out the below video to see how this works: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService Professional SellingSkills Prospecting email email tips prospect sales prospecting video video sales tip' ” Sales Motivation Blog. .
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService pricing Professional SellingSkills discount discounting price pricing integrity' They will either walk away or they will start to pay what they should have been paying in the first place.
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Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative SellingCustomerService Phone Sales Tips Professional SellingSkills closing techniques customerservice listening sales selling techniques' The 2-second pause. Simple and effective.
If it is, become even more diligent in understanding your customer’s needs and wants — and showing them how your product or service can help them achieve the outcomes they desire. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
To a customer, having a salesperson tell them it’s somebody else’s problem doesn’t solve it. The customer wants to know what you, the salesperson, are going to do about it. Watch customerservice teams for any length of time and what you’ll notice is very interesting. ” Sales Motivation Blog.
This means taking the time to engage the customer in questions, not wasting their time showing them the same information they already saw on the web. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
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Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Cold-Calling Consultative SellingCustomerService Professional SellingSkillscustomerservice questioning skills sales presentation sellingskills' A stupid salesperson working for a stupid sales manager.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative SellingCustomerService leadership Professional SellingSkillscustomerservice honesty integrity' Choose this day which side of integrity you’re going to fall on. ” Sales Motivation Blog.
Check out the below video to see what I mean about outcomes rather than benefits: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative SellingCustomerService Professional SellingSkills Sales Motivation benefits closing customerservice outcomes sales techniques sales tip video sales tip'
Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService Professional SellingSkills sales process video sales tip' ” Sales Motivation Blog. .
Certain words may seem like no big deal, but in a selling situation, you can cause damage with… “To tell you the truth…” “Honestly…” “Seriously…” If you are using these words and phrases to set things up, they may actually convey something else to your customers.
I would appreciate hearing from you, because this matter of pricing is of vital importance as we succeed in helping our customers. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
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The results you achieve will vary, but the biggest thing to remember is when the customer pushes back on your price, you do have options. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
I’d suggest adding a line in your CRM system to allow you to record what if the customer most prefers phone, email, in person, text, etc. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Phone Sales Tips Professional SellingSkills Prospecting communication customer email phone tips'
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative SellingCustomerService Professional SellingSkills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' ” Sales Motivation Blog.
How to discount correctly: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService pricing Professional SellingSkills discount discounting price' If that sounds crazy, check out the below video to see exactly what I mean. ” Sales Motivation Blog. .
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In fact, it’s one of the most important skills worth developing to move you toward more success in the sales profession. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative SellingCustomerService Professional SellingSkills Sales Motivation sales process sellingskills' ” Sales Motivation Blog.
The more you understand the customer and how they look at things, the better you’ll be in not just meeting their needs, but in exceeding their needs. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Professional SellingSkills salespeople sellingskillsservice value'
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Cold-Calling Consultative SellingCustomerService Professional SellingSkills Prospecting cel prospect prospecting sales prospecting senior level people' If that’s the case, doesn’t it make sense to be ahead of the curve?
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Professional SellingSkills Sales Motivation email prospect prospecting sales call' Use email as a tool to engage and separate yourself from your competition. ” Sales Motivation Blog.
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