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Can you count on your current Sales Rep behaviors to “Make the Number” in 2013? Sign up for our Make the Number tour to learn more about how top performing companies will change Sales in 2013. These are the behaviors to change among Sales Reps for 2013 followed by actions HR should take to help make this happen.
Dive in head first to enhance your 2013 Marketing Plan. Sales leaders if you want more leads in 2013, forward this blog post to your peer in marketing.). In marketing, a Persona Ecosystem is the environment of interactions that a prospect lives within. Insight into the sources influencing the prospect.
If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. They play a key role in the sale process, but I believe strongly salespeople and customerservice people are to be doing two different tasks. ” Sales Motivation Blog.
A new year will soon begin and one resolution you need to make to yourself is to not make any excuses in 2013. Make 2013 the year it all comes together. Right now is the time to start organizing the key objectives of each quarter in 2013. You have a sense as to what will or will not happen in 2013.
Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
As you look at 2013, challenge yourself to not set targets and goals based on what the economy says you should or should not be able to do. Let’s all go out and make 2013 not just a good year. Copyright 2013, Mark Hunter “The Sales Hunter.” Same thing for us in our job. ” Sales Motivation Blog. .
Too many salespeople are afraid to talk to their customer or prospect about what they’ve learned on the web. Check out the below video to hear why this is vital to your sales process: Copyright 2013, Mark Hunter “The Sales Hunter.” You don’t need to be afraid!
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Cold-Calling Consultative Selling CustomerService Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customercustomerservice sales information' ” Sales Motivation Blog.
And by “positive results,” I mean significant increase in prospecting success and more closed sales. Help your customers achieve what seems unreachable. Copyright 2013, Mark Hunter “The Sales Hunter.” They couldn’t even believe it. Success for them meant success for me.
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip'
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService Professional Selling Skills Prospecting competition desired outcomes video sales tip' ” Sales Motivation Blog. .
I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Prospects will become customers when they have confidence.
You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Think about it… your customer or prospect emails you. Check out the below video to see how this works: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale CustomerService Professional Selling Skills Prospecting email email tips prospect sales prospecting video video sales tip'
Many organizations are in the midst of meeting with their sales teams to deliver their performance reviews and development plans for 2013. Cons: Santa consistently sets high, at times unrealistic expectations, only to under deliver, leaving some prospects disappointed, wanting, and having to wait 12 months for another shot at satisfaction.
If so, how is the customer responding? If your customer is responding indifferently, it’s likely you’re insulting the prospect by repeating what they already know. Do your customers bring you questions in direct response to what they might have seen on the internet? ” Sales Motivation Blog.
The clearest view of the future is the market view of a company’s prospects. Not the view of its customers. The prospects represent the future. Customers represent the past. A change derived from a change in prospect behavior is invisible. A company’s information about prospects is limited.
The best way to engage your prospect or customer is by asking short questions. Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Salespeople tend to believe they need to spend more time with major accounts, while Marketing will always argue more time should be spent prospecting. ” Salespeople love to spend time with major accounts, because I believe they would rather do that with their time instead of sales prospecting. ” Sales Motivation Blog.
hire a prospecting coach. list out your selling “areas to work on” set aside weekly prospecting time. find a new audience for your product or service. think of stories that you can use to better connect with prospects. analyze what past customers or clients have bought from you. hire an image coach.
Don’t prospect with those who want to make every decision by way of a committee. The more time they spend with them, the less time they’ll have to spend with good customers. Copyright 2013, Mark Hunter “The Sales Hunter.” Let your competitor deal with them. ” Sales Motivation Blog.
The typical response is, “I’m too busy with paperwork to follow-up with the prospect.” They spend all day in the office preparing to prospect. Before they know it, the day is done and they merely decide to wait until tomorrow to begin prospecting. Copyright 2013, Mark Hunter “The Sales Hunter.”
There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Copyright 2013, Mark Hunter “The Sales Hunter.” Voicemail messages are a powerful tool if done right! Definitely DON’T: 1.
I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Consultative Selling CustomerService Professional Selling Skills Prospectingcustomer sales selling skills video sales tip'
Develop 2-3 different points of entry you might be able to use with a prospect. Copyright 2013, Mark Hunter “The Sales Hunter.” Test the idea and see what the results are. Nearly everyone I’ve trained on this idea has found it works and ultimately leads to not only more sales, but to better and bigger sales.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Cold-Calling Consultative Selling CustomerService pricing Professional Selling Skills Prospecting Purchasing Department Sales Motivation customersprospecting sales calls' ” Sales Motivation Blog.
Just because we are available 24/7, we can’t expect the customer or prospect we’re trying to reach to be available 24/7. Copyright 2013, Mark Hunter “The Sales Hunter.” Blog CustomerService Phone Sales Tips Professional Selling Skills Prospecting communication customer email phone tips'
The results you achieve will vary, but the biggest thing to remember is when the customer pushes back on your price, you do have options. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Second, the discussion between the senior level person and the customer may very well uncover new opportunities you the salesperson were not aware of. Sooner you make the calls, the better.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Consultative Selling CustomerService Professional Selling Skills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' ” Sales Motivation Blog.
Treat email as one of the tools you have to communicate with a prospect/customer. While email isn’t an exclusive tool, it is a great tool to follow up with a prospect after you’ve met them. Don’t use it as a data dump that winds up doing nothing but turning off the prospect.
If you aren’t sure how your product benefits customers, you need to ask them! Many people think testimonials are just used in the selling process to show prospects why they too should become customers. Copyright 2013, Mark Hunter “The Sales Hunter.” You need to reframe this scenario.
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Closing a Sale Cold-Calling Consultative Selling CustomerService leadership Professional Selling Skills Prospecting Sales Motivation ceo prospect sales call sales motivation sales prospecting' ” Sales Motivation Blog.
I’m a firm believer in having questions to ask a customer or prospect. What I mean by this is to be asking follow-up questions on what the customer shares with you. For the conversation, this means getting the customer to share with you what their real needs or concerns are. ” Sales Motivation Blog.
When you approach sales calls with this strategy, you will be better equipped to show how what you offer meets the customers’s needs and desired benefits. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
The organizations that have adopted early have seen 3 main benefits: They’re engaging with customers and prospects earlier in their buying process. Let’s look at a few examples of how the BPM has been used in 2013. They changed their messaging to focus on customer care. Download a copy of SBI’s Buyer Process Map Template.
What I’m saying is your process must be engineered in a way that allows you to qualify prospects quickly and move them to the point where they are sharing with you their needs and desired benefits. What this means is you have to truly understand who your customer is and what their key drivers are. Big difference!
Copyright 2013, Mark Hunter “The Sales Hunter.” Blog Prospecting Sales Training Sales Training Tip customerservice sales call sales skills selling skills' I respect you and the job you do, just as I ask you to respect me and the job I do. But that does not mean you’re my best friend.
You can determine this in a pretty simple manner – are you leaving voice mail messages for the right prospective buyers but getting no replies? We’re helping them solve customerservice issues faster with higher satisfaction rates. . Sometimes in sales you just need to start over with your messaging.
What this means is prospecting does not have the same merit for customers as it used to. Before the internet became as big it is today, customers would have to engage with a salesperson to find out information, regardless of where they were in the buying cycle. Copyright 2013, Mark Hunter “The Sales Hunter.”
The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. Click here to get free advice on how your peers are planning for a busy Q4 and 2013. Introduce the service or implementation team. Account management or customerservice resources.
I’m looking forward to seeing how the world’s largest provider of technology services navigates the Watson team toward solving the millions of data puzzles in the business world to support small and mid-market business growth through understanding customer and prospectivecustomer data. I sure hope so).
Customer-Centric/Customer-Focused Selling Of course salespeople must be more focused on the customer and prospect. Prospects are Further Along in their Buying Process Before Meeting Salespeople. Only one company can have the best product or service. Only one company can provide the best customerservice.
But from the point of view of new, interesting, and emerging technologies focused on sales, marketing, and customerservice professionals, it’s awesome. I was able to meet many clients, prospective clients, and colleagues that would have been difficult otherwise. Thank goodness for Spam filters and the Delete key.
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