2010 Channels Customer Service 
Pipeliner
FEBRUARY 20, 2025
Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. Gartner had predicted that by 2020, chatbots would manage 85% of customer relationships. He is CSMO at Pipeliner CRM.
The Sales Hunter
JANUARY 23, 2012
Have you ever spent a day with your channel partners and joined them on a few sales calls? customer service. December 2010. November 2010. October 2010. September 2010. August 2010. April 2010. March 2010. February 2010. January 2010. Don’t Fly Solo!
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Partners in Excellence
MARCH 7, 2013
We all believe, that when a customer has a problem we have to resolve it, so we put in place resources, policies, procedures for managing the customer that has problems. And, with varying degrees, we “handle” and “manage” the customer problem. ” So I may not be the easiest customer to satisfy.
Pointclear
SEPTEMBER 20, 2012
Play back to 2011 or 2010, and I think there’s been this ‘we thought things were going to be a little better after we got out of the deepest part of the downturn.’ Bob says customers value dealing with employees who have the power to act. And the fifth habit is being able to deliver that change in a way that is delightful to customers.
Delicious Sales
MAY 2, 2012
Customer Service (995). Channels (799). Customer (6670). 2010 (1988). Topics Major Topics. Sales (12918). Marketing (6398). Training (4995). Prospecting (4539). Tools (2872). Sales Management (2614). Software (1035). Inside Sales (849). Advertising (694). Selling Skills (528). Incentives (379). Outside Sales (81).
Keith Rosen
MAY 28, 2010
I’m pleased to offer you the opportunity to have a complimentary registration to the upcoming Enterprise Engagement Expo and Conference, June 3-4, 2010 which I am speaking at. (just 10 minutes from Westchester County Airport (HPN) in White Plains, N.Y.). I’ll be there on June 3 only.).
The ROI Guy
JULY 7, 2010
So are the leading characteristics for sales and marketing in 2010. As a marketer, how are you helping demonstrate to customers that solutions are aligned to their given situation / need? Sales cycles are extended, more stakeholders are involved in each decision, and more competitors seem to be invited into every deal.
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