Sales Hacker
FEBRUARY 8, 2019
The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.
Alice Heiman
NOVEMBER 22, 2022
Especially well known for his passion for “productive disruption,” Brent served as the “chief story teller” for CEB, now Gartner’s, sales, marketing, and customer service practices from 2003 to 2022.
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SugarCRM
JUNE 13, 2023
Established in 2003, Marine Instruments is an industry leading company in the development of electronic equipment for the marine environment. With a product and service portfolio in perpetual expansion, it was no surprise that they needed to find a modernized tech solution to combat their operational challenges and bottlenecks.
Nutshell
DECEMBER 21, 2020
Founded by Jason VandeBoom in 2003, ActiveCampaign helps 120,000 customers with its “customer experience automation platform.” Their “Growth Suite,” which includes their marketing and customer service features, starts at $50 per month, up to two users as well. ActiveCampaign.
PandaDoc
SEPTEMBER 25, 2019
Other issues include problems with Microsoft Word integration, glitchy mobile apps, and a lack of customer support. Since 2003, SignNow has supplied business owners and enterprises with options for signing documents. Plus, paid versions give you the option to send links via text message for even faster service.
Sales Evangelist
MAY 21, 2020
His aim is to help salespeople attract more prospects, retain more clients, and drive more sales. Steve also remembers unforgettable customer service. In 2003-2004, social media started gaining popularity, especially platforms like Twitter and Facebook. In the 1980s, they had the telephone and snail-mail.
Contact Monkey
SEPTEMBER 5, 2017
Over time, Salesforce has expanded its services dramatically, adding a ton of brand new features. In fact, starting in 2003, they began adding at least one new product every single year! Desk.com is a customer service SaaS tool, designed to allow companies to offer faster, more efficient, and more effective customer support.
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