2001 Customer Service Marketing 
Score More Sales
SEPTEMBER 22, 2011
You were doing customer service all week. You were working on marketing materials. © Score More Sales 2001 - 2012. You didn’t sell anything this week (month, quarter) because: You were too busy to make proactive sales calls. You were putting out fires. You were not productive. You were doing “research”.
Score More Sales
DECEMBER 6, 2011
Postal Service must reduce its operating costs by $20 billion by 2015 in order to return to profitability,” said David Williams, vice president of network operations at the US Postal Service, in a prepared statement. And you thought YOU had sales, customer service, and operations issues? Excuse me, $20 Billion with a B?
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The Sales Hunter
JANUARY 30, 2012
Guest post Monday brings us Jeff Beals , an award-winning author who helps professionals do more business and have a greater impact on the world through effective sales, marketing and personal branding techniques. What’s your area of self marketing expertise? So, what’s your area of self marketing expertise?
Score More Sales
MAY 25, 2010
You plant seeds – developing relationships, ideas, projects – and, when cultivated will grow into bigger possibilities – with our goal being to exchange your products or services for dollars, credit card payments, and checks. Check out the Nurture Marketing site for more planting metaphors. Work a plan.
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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
Score More Sales
DECEMBER 16, 2011
Definition: “True CRM (customer relationship management) brings together information from all data sources within an organization (and where appropriate, from outside the organization) to give one, holistic view of each customer in real time. The SCRM market is valued at over $1B according to Gartner. So what is next for CRM?
Score More Sales
FEBRUARY 8, 2012
Even if business is not closing this week, what are sales reps doing – how many outbound calls, how much response to inbound leads, how much customer service is happening – all metrics that should be understood. © Score More Sales 2001 - 2012. What activities are going on that will lead to new revenues?
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