2001 Customer Service Marketing 
Partners in Excellence
MARCH 14, 2024
Businesses, industries and markets are being restructured, profoundly. As I work to advise them, I stumbled on something I wrote in early 2001, another period of economic challenges. Since 2001 we’ve been through slowdowns a couple of times. Real value must be produced in order to motivate customers to buy.
Score More Sales
SEPTEMBER 22, 2011
You were doing customer service all week. You were working on marketing materials. © Score More Sales 2001 - 2012. You didn’t sell anything this week (month, quarter) because: You were too busy to make proactive sales calls. You were putting out fires. You were not productive. You were doing “research”.
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Nutshell
JULY 22, 2020
Sales and marketing professionals are constantly slinging around new buzzwords, complex terms, and confusing abbreviations. Well, here’s another important term for you to memorize: the marketing flywheel. Well, here’s another important term for you to memorize: the marketing flywheel. What Is a Marketing Flywheel?
Score More Sales
DECEMBER 6, 2011
Postal Service must reduce its operating costs by $20 billion by 2015 in order to return to profitability,” said David Williams, vice president of network operations at the US Postal Service, in a prepared statement. And you thought YOU had sales, customer service, and operations issues? Excuse me, $20 Billion with a B?
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The Sales Hunter
JANUARY 30, 2012
Guest post Monday brings us Jeff Beals , an award-winning author who helps professionals do more business and have a greater impact on the world through effective sales, marketing and personal branding techniques. What’s your area of self marketing expertise? So, what’s your area of self marketing expertise?
Score More Sales
MAY 25, 2010
You plant seeds – developing relationships, ideas, projects – and, when cultivated will grow into bigger possibilities – with our goal being to exchange your products or services for dollars, credit card payments, and checks. Check out the Nurture Marketing site for more planting metaphors. Work a plan.
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