Complacency and Quota Misses: A Deep Dive into Sales Performance Challenges
Understanding the Sales Force
MAY 30, 2025
Yesterday, the CEO I spoke with said more than half of his salespeople were not hitting quota, and he also thought they were complacent. Its not unusual to hear about quota fails or complacency in these conversations, but on this particular call, I heard about both. The percentage of salespeople who fail to hit quota varies by source, but the most widely quoted, attributed to Salesforce.com and Forbes, is 57 percent.
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