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Since the turn of the millennium, mastering and perfecting the Customer Experience (CX) has been a goal for Marketing Leaders. Through CX strategy, leading revenue marketing teams will uncover areas of friction and process as a continuous feedback loop between.
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The post Why Sales Teams Should Implement Empathetic AI for Successful Client Retention appeared first on Sales & Marketing Management. With the ability to interact and empathize with clients directly, customer service tools can go even further.
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5:39) The importance of customer experience from the first marketing touch. (8:38) 8:38) Shifting focus from new logos to customer retention and expansion. (15:10) 47:58) One thing that is working for Kim in go-to-market right now. 5:39) The importance of customer experience from the first marketing touch. (8:38)
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