MTD Sales Training

NOVEMBER 9, 2017

It’s always interesting to see how companies are adapting to the wildly-changing world of business, and it’s studies like these that help us as sales managers and sales directors to understand how we need to shape up for future business opportunities. Most top 20 companies in the study put their values first, middle and last.

Hiring 268

Hiring Sales Management Loyalty Study 268

Pipeliner

FEBRUARY 6, 2025

According to a recent study, only 22% of cruise lines have implemented a CRM system, compared to 60% of companies in the travel and hospitality industry as a whole. Customer Retention: Loyalty is the lifeblood of the cruise industry. As a result, they saw a 30% increase in customer loyalty and a 20% increase in revenue.

CRM 103

CRM Loyalty Segment Retention 103

Smooth Sale

OCTOBER 21, 2024

By incorporating game-like elements into the shopping experience, businesses can foster customer loyalty, increase sales, and create memorable brand interactions. How Retailers Benefit from Gamification Companies such as eBay and Walgreens have discovered that gamification tactics boost customer engagement and loyalty by as much as 30%.

Strategy 113

Strategy Retail Lead Rank Lead Scoring 113

Sales and Marketing Management

JUNE 10, 2019

On the flipside, have you ever put a recovery plan in place and ended up improving customer loyalty after the failure? Most companies spend a lot of time and effort to avoid problems and provide flawless service to ensure customer satisfaction and loyalty. Prior to our latest research, apologies had been a reasonably well-studied area.

Loyalty 234

Loyalty Remedy Journal B2C 234

No More Cold Calling

JUNE 25, 2020

But only if your salespeople nurture their existing relationships, get referrals to other divisions in client enterprises, and build customer loyalty. Commit to adopting a referral system to get referrals from your existing clients and build loyalty. They’ll drive new revenue the fastest. Ask for referrals from every single client.

Lead Generation 409

Lead Generation B2B Lead Scoring Lead Rank 409

SocialSellinator

OCTOBER 27, 2023

Discover the power of the marketing funnel: from awareness to loyalty, learn how digital marketing strategies drive conversion. Explore a case study and optimize your marketing funnel for success.

Loyalty 98

Loyalty Conversion Case Study Funnel 98

Score More Sales

SEPTEMBER 27, 2013

In the new book, The Effortless Experience: Conquering the New Battleground for Customer Loyalty. by Dixon, Toman and Delisi, the authors discuss their research on how customer loyalty is built on meeting rather than exceeding expectations. Also, in their study, customer expectations were exceeded only 16% of the time.

Retention 254

Retention Company Customer Lead Scoring 254

Sales and Marketing Management

MARCH 14, 2018

According to a study from Harvard Business School , you can boost profitability by 25 to 95 percent by focusing on current customers and boosting retention rates by just five percent. A recommendation, however, demonstrates a higher level of loyalty. If so, that’s a lofty goal. You don’t even need to land a single new customer.

Retention 223

Retention Customer Loyalty Remedy 223

Pipeliner

AUGUST 12, 2021

Earning the loyalty of your customers should be a top priority for your business, especially if you are in an industry that is highly competitive. Customer loyalty measures how likely a customer is to do business with your brand again and again. Offer multi-channel customer service. Provide personalized content where appropriate.

Loyalty 97

Loyalty Customer Social Media Lead Scoring 97

Sales and Marketing Management

MARCH 20, 2019

And the benefits go deeper as well: Not only can companies avoid expensive hiring costs by emphasizing upskilling, but they can also get more out of their current employees – more enthusiasm, greater loyalty and appreciation, and deepened dedication to doing better work.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Zoominfo

MAY 20, 2021

Email can also be used to familiarize customers with your product and services by sharing content such as blogs or case studies. Thoughtful email marketing can encourage this high-value set of customers through loyalty offers, bonuses, limited time offers, and exclusive invitations. Stage 3: Active Customers and Subscribers.

Email Marketing 264

Email Marketing Benefit Webinar Metrics Marketing 264

Pipeliner

NOVEMBER 8, 2024

According to a study by McKinsey, businesses that use AI to streamline sales processes report a 40% increase in productivity. According to a study by PwC, 75% of consumers want more human interaction in their customer service experiences, despite the growing prevalence of AI. This is where the Filipino workforce excels.

Inbound 98

Inbound Outsourcing Services Customer Service Inbound Sales Team 98

SBI Growth

NOVEMBER 23, 2012

Download a time study tool at this event. Buyer’s value your insights during the sale: “53% of B2B customer loyalty is a product of how you sell. It is non-selling time. The more time you spend not selling, the more you lose. You need to calculate the time you spend creating content that helps you sell. MarketingSherpa, 2012).

Marketing 300

Marketing Sales Qualified Lead Face-to-face Buyer 300

Zoominfo

JANUARY 29, 2025

One expert study found that poor data quality costs companies up to 25% of their annual revenue. The Data Problem: Why Traditional GTM Strategies Are Failing Data is at the heart of every GTM strategy. Its the engine that powers prospecting, personalization, and pipeline generation. But when that data is flawed, the entire system breaks down.

B2B 130

B2B Intent Signal Scale Marketing 130

Smooth Sale

MAY 19, 2025

It means reviewing recent press releases, studying their competitors, and exploring pain points from their customers’ point of view. An MBA from Michigan State University and a bachelors degree in finance and international studies from Indiana University support this expertise. The recordings will be around mid-2025.

Film 78

Film Hiring Loyalty Influencer 78

SocialSellinator

JANUARY 29, 2025

Explore b2b marketing case studies to boost growth with proven strategies. Unlock insights for success in digital change and demand generation.

Case Study 52

Case Study Study Loyalty B2B 52

Sales and Marketing Management

MARCH 4, 2018

What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. These steps are likely to foster loyalty through excellent customer service, as well as long-term working relationships between a given customer contact and a vendor employee, due to employee longevity.

Customer Service 286

Customer Service Retention Hiring Account 286

SBI Growth

AUGUST 26, 2012

The essence of this content strategy is the belief that if we, as businesses, deliver consistent, ongoing valuable information to buyers, they will ultimately reward us with their business and loyalty. There is growing excitement these days around content marketing. Buyers have simply shut off the traditional world of marketing.

Lead Rank 306

Lead Rank Lead Scoring Leads Marketing Qualified Lead 306

Sales and Marketing Management

FEBRUARY 24, 2021

According to a Hubspot study : 39% of people will stop engaging with a website if images won’t load or take too long to load. In the old days, websites were simply two-dimensional brochures for a business. But today, your business’s website needs to be a welcoming, interactive place that customers enjoy using.

Top of Funnel 301

Top of Funnel Social Media Google Analytics Scale 301

Smooth Sale

DECEMBER 18, 2024

If you are motivated to create memorable brand experiences and drive customer loyalty, consider using sensory marketing to boost your organizations sales. _ Focusing on taste can encourage brand loyalty. It examines the science behind sensory perception and its influence on purchasing decisions.

Marketing 88

Marketing Influencer Loyalty Remedy 88

Sales and Marketing Management

FEBRUARY 2, 2018

Studies have shown that some people stress out when they travel. Studies show that businesses that understand their audience’s intent get more traffic and revenue than those who stumble in the dark. But, according to one study, companies that rely solely on demographics risk missing on more than 70% of potential consumers.

Channels 174

Channels Demographics Intent Marketing 174

SalesFuel

NOVEMBER 18, 2024

Marketing Promotions: Your Client’s Key to Boosting Sales Promotions Are Highly Influential According to a study by RELEX and Incisiv , 20% of retails sales ($1 trillion) were driven by promotions in 2023. And just like before, be sure to study these ads. Shoppers today are more value-conscious than ever.”

Promotion 59

Promotion Marketing Retail Margin 59

Vengreso

NOVEMBER 19, 2024

According to a study by Nucleus Research, CRM integrations can lead to a productivity increase by more than 15%, minimizing data entry time and maximizing data accessibility across platforms. The key lies in conducting thorough research into their reputation, customer reviews, and case studies.

Software 114

Software Software Scale Sales Qualified Lead 114

The Center for Sales Strategy

AUGUST 5, 2021

A large study by Flexjobs recently showed that 27% of employees would be willing to take up to a 20% pay cut just to continue working from home, and 81% reported that an employee who offers flexible work options would get significantly of their loyalty.

Loyalty 123

Loyalty Study Report Marketing 123

Smooth Sale

MAY 12, 2025

However, loyalty doesnt come from products aloneit stems from how well you communicate. Transparency in communication positively influences customer loyalty in the long run. Viewers will learn the principles and witness case studies to live abundant and inspired lives. Clients dont expect perfection.

Film 78

Film How To Loyalty Influencer 78

Sales and Marketing Management

JUNE 20, 2017

For the study, we collaborated with Dr. Nick Lee, a professor at the Warwick Business School in the U.K., It also anchored high with a new price before offering a relevant loyalty discount. to answer the following question: What is the best way to pass along a price increase to expand revenue while minimizing risk?

Vendor 166

Vendor Hiring Discount Retention 166

PandaDoc

MAY 12, 2025

Study behavior to close more deals What is price sensitivity? Prioritize price over brand, convenience, or loyalty. Assuming that the price difference is negligible, customers may be willing to maintain brand loyalty with the understanding that theyll have access to support if they need it. In one study , adding a $.99

Lead Rank 52

Lead Rank Discount Loyalty Lead Scoring 52

Zoominfo

SEPTEMBER 19, 2018

Fortunately, businesses can simplify this process by using a popular customer loyalty metric known as Net Promoter Score. In today’s blog post, we explore the different ways you can use Net Promoter Score to improve customer loyalty. Case studies: Ask successful customers to participate in a case study. Let’s get into it!

Promotion 150

Promotion Scale Referrals How To 150

SalesFuel

DECEMBER 9, 2024

Prophet recently studied marketer activity and noted that top performers outshine other businesses for unique reasons. Marketers can improve their brand message by integrating it with the messaging they use to drive demand.

Marketing 65

Marketing Ideal Customer Profile Travel Campaigns 65

SalesFuel

MAY 12, 2025

Social media provides an effective way for brands to communicate with consumers and build loyalty. In that study, the focus was political communication. Emanuele Sangiorgio and a group of researchers studied the impact of viral events on engagement. This form of marketing cant be done in a vacuum. And how much does it matter?

Social Media 59

Social Media Media Account Consumer 59

Sales and Marketing Management

JANUARY 16, 2020

The Gartner study indicates the root cause of customers’ struggle has less to do with how they perceive suppliers’ offerings and more to do with how they perceive themselves. gives customers a playbook to anticipate and overcome buying obstacles they might otherwise fail to address. Marketing’s role is to make buying easier.

Buyer 194

Buyer Scale Face-to-face Report 194

SalesFuel

APRIL 25, 2025

In this study, social media marketing (52%) and social media ads (47%) were the top choices for advertising. AI also allows SMB owners to do a better job of meeting customer expectations (63%) and building customer loyalty (61%). But they may need expert help to develop the right kinds of email campaigns. Only 40% of SMBs use search.

Small Business 59

Small Business Small Business Advertising Advertising 59

Smooth Sale

MAY 15, 2025

Authenticity and transparency earn customers’ trust and encourage loyalty. Empower Employees to Be Customer-Centric Spend time studying customer service metrics. Viewers will learn the principles and witness case studies to live abundant and inspired lives. The recordings will be around mid-2025.

Customer 78

Customer Film Customer Service Influencer 78

SalesFuel

AUGUST 27, 2024

You’ve heard of microaggressions and how they can harm an employee’s loyalty. Gregg Muragishi and fellow researchers recently studied the way women at tech companies have been treated. In their studies, researchers tested whether employees sensed the difference between friendly behavior and intentionally inclusive actions.

Loyalty 105

Loyalty Hiring Intent Face-to-face 105

Awarathon

NOVEMBER 30, 2024

Brand Loyalty/Preference: When asked, “Why switch to your brand?” ” MRs should present peer-reviewed studies and credible research supporting the product’s claims. ” MRs must showcase the product’s unique benefits and how it improves patient outcomes.

Objections 52

Objections Face-to-face Pharmaceuticals Ideal Customer Profile 52

Selling Essentials RapidLearning Center

NOVEMBER 20, 2024

A research study from Tilburg University in the Netherlands demonstrates that employees who maintain a close and trusting bond with their leader are more likely to take part in learning activities than those who don’t. They do this, at least in part, to demonstrate loyalty to their leader and enhance the trust between them.

Study 52

Study Journal Loyalty Research 52

Sales and Marketing Management

OCTOBER 23, 2017

In the demand generation stages of Capture, Nurture and Convert, rely on eBooks, white papers, webinars and third-party content like analyst reports and case studies to validate why you’re right vendor. Expand goals could include capitalizing on upsell and cross-sell opportunities, and increasing loyalty and retention rates.

Marketing 192

Marketing eBook Social Media Trade Show 192