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Some of the propositions that were once normal and appealing will not resonate with your prospects today. Your sales and customer-facing teams should make it a priority to schedule daily team meetings or discussions to share customer feedback and concerns they have been hearing from sales prospects. COLLABORATE, DON’T PITCH.
As basics, make sure your reps have a decent headset , maybe an external keyboard + mouse , and a laptop riser (posture care is healthcare!). You need to hear what prospects are saying and you need to hear it now. What are prospects bringing up? We don’t know how long this will last. And I love it. haven’t a clue.
With technologies that facilitate search and easy price and product comparisons, a prospect and an order touch multiple points in the distribution channel for most products and services. . The most common response I get when I ask managers where they sell is a broad vertical-market answer like “healthcare” or “financial services.”
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