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The management dashboard, metrics, charts, graphs, tables, pipeline, forecasts, reports and anything else you can coax from today's feature-rich CRM applications will not contain up-to-date and accurate information unless every salesperson is committed and held accountable to updating it - DAILY. Tools are their salvation!
CRM doesn't provide management with an accurate forecast. CRM is viewed as busy work rather than a tool. Last week I spent 90 minutes with another client (8 people from Operations, sales, customer service, and marketing) showing them how CRM could be the answer to their inaccurate forecasts and pipeline reports. Please join us!
Landslide has a similar offering for building a sales process. There is an ever growing number of tools under the Sales 2.0 Network Landslide. There is a Discussion going on on LinkedIn for several weeks now about what the right steps of a sales process are. So these people believe that this task can even be automatized.
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