Remove eGain Remove Epiphany Remove Siebel
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CRM Is Dead! Long Live CX!

SugarCRM

Thirty years ago, CRM software meant tracking contacts and sales deals on your laptop with Act, Goldmine, or Siebel. Customer service software was a distinct software category with companies like Scopus and eGain. Sales software didn’t talk with service software at all. Yet another category!

CRM 49