Remove Customer Service Remove SYSPRO Remove Tools
article thumbnail

4 Reasons Why You Need to Integrate CRM and ERP Systems

SugarCRM

So, you need to integrate your CRM and ERP tools. In other words, while CRM tools focus on customer interactions and are sales-oriented, ERP systems primarily focus on streamlining financial processes and accelerating back-office operations. Still not convinced?

SYSPRO 26
article thumbnail

Bespoke CRM vs Off the Shelf CRM: Which Is Better?

SugarCRM

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. Of course, each of these uses specialized tools.

CRM 26