Salesforce contracts, explained: 7 things you didn’t know were in your Salesforce user agreement
Nutshell
OCTOBER 1, 2019
In this instance, rigid terms combined with erratic customer service can leave a user especially vulnerable. Salesforce has a complex pricing system that changes based on the functions made available and the number of users accessing the software, which gives their sales reps plenty of leverage to upsell you. Section 5.1
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