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Regardless of whether you are an inside or outsidesales professional, the care and feeding of potential and current clients is critical. Your organization’s and your clients’ A customer acquisition and retention ecosystem exists. She is a member of SME, ASQ, SHRM and the National Speakers Association.
Because they run your post-sale universe. When I was an outsidesales rep, I spent at least four months correcting a billing nightmare. The situation left one of my customers double-billed for two different versions of an interactive on-line catalogue product. Let alone your clients’ organizations?
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