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B2B sales representatives seek, build, and nurture relationships with corporate stakeholders with the end goal of selling them a product or service. They can be split up into two different types: B2B outsidesales reps and B2B inside sales reps.
In a B2B sales role, usually a Bachelor’s degree in business, marketing, or a related field, along with relevant sales experience, strong communication and interpersonal skills, and proficiency in MS Office and CRM practices are generally required. Every sales organization describes the selling process in different phases.
You now have modern tools to track and identify your customer’s pain points, understand their preferences, and maximize the experience for your target customer. They help you transform your customerservice discipline into a science—one you can measure and quantify. Consider customer loyalty for a moment.
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