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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. Sales managers, what behavior are you rewarding?

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The Sales Manager New Year’s Resolution: 3 Do’s & 3 Don'ts

SBI Growth

It’s a great opportunity to challenge yourself to grow, both personally and professionally. Each recommendation addresses the biggest obstacles every sales manager faces to making the number: Not enough ‘A’ players on the team. Every sales manager is time starved. POST-SALES SUPPORT. INTERNAL MEETINGS.

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Using Sales Managers and Executives to Close More 4th Quarter Sales

The Sales Hunter

One of the easiest things sales managers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”

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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.

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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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10.5 Ways To Adapt To Change | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Look for new opportunities to succeed – you’ll never see how change can work in your favor if you’re mad. Write down all the good things that can come of change – and expand on the opportunities they can bring you and your company. This change is an opportunity to prove it to yourself, and achieve new greatness.

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AI in Sales Management…is just getting started

Sales 2.0

This is the first in a series of interviews with sales management subject matter experts, examining the current and future states of AI in sales. This first interview is with Oliver Churchill , the founder and CEO of Acuity Sales Decision Science. I was curious to hear what he thinks. Call that… “Just add AI.”