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4 Reasons Why You Need to Integrate CRM and ERP Systems

SugarCRM

Such integrations allow access to all customer data, from contact information to support tickets, purchase history, and critical documents such as invoices and bills. Access to real-time data and analytics features allows businesses to adapt to dynamic market conditions and internal factors.

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Bespoke CRM vs Off the Shelf CRM: Which Is Better?

SugarCRM

For business continuity and customer service, a customer relationship management (CRM) system is essential. These systems help us to better understand our customers, managing key touchpoints and serving them better to drive business growth. But not all CRMs are the same. Of course, each of these uses specialized tools.

CRM 26